Opened 6 years ago

Closed 6 years ago

#2179 closed defect (can't reproduce)

Non-graphics windows blank after structure load

Reported by: bohn.stefan.acc@… Owned by: pett
Priority: normal Milestone:
Component: Window Toolkit Version:
Keywords: Cc: chimera-programmers
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

The following bug report has been submitted:
Platform:        Windows-10-10.0.17763
ChimeraX Version: 0.9 (2019-06-06)
Description
Loading a pdb-file from the start-up page (previous loaded structures) results in correct loading of pdb, but disappearance of all Menu items.

Log:
UCSF ChimeraX version: 0.9 (2019-06-06)  
© 2016-2019 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open "C:\\\Users\bohn\\\Google Drive\\\histone\\\gi_structure\\\2017_03
cytoscape chimera\\\1id3.pdb"

File not found: C:\Usersohn\Google Drive\histone\gi_structure\2017_03
cytoscape chimera\1id3.pdb  
File not found: C:\Usersohn\Google Drive\histone\gi_structure\2017_03
cytoscape chimera\1id3.pdb  

> open "C:\\\Users\\\bohn\\\AppData\\\Local\\\Temp\\\1id3.pdb"

File not found: C:\Users\bohn\AppData\Local\Temp\1id3.pdb  
File not found: C:\Users\bohn\AppData\Local\Temp\1id3.pdb  




OpenGL version: 3.3.0 - Build 26.20.100.6859
OpenGL renderer: Intel(R) HD Graphics 520
OpenGL vendor: Intel
File attachment: chimeraX error WindowsX.png

chimeraX error WindowsX.png

Attachments (1)

chimeraX error WindowsX.png (666.1 KB ) - added by bohn.stefan.acc@… 6 years ago.
Added by email2trac

Download all attachments as: .zip

Change History (6)

by bohn.stefan.acc@…, 6 years ago

Attachment: chimeraX error WindowsX.png added

Added by email2trac

comment:1 by pett, 6 years ago

Cc: chimera-programmers added
Component: UnassignedWindow Toolkit
Owner: set to pett
Platform: all
Project: ChimeraX
Status: newaccepted
Summary: ChimeraX bug report submissionNon-graphics windows blank after structure load

comment:2 by pett, 6 years ago

Status: acceptedfeedback

Hi Stefan,

This seems to be a problem with the Qt windowing toolkit, and we have upgraded the Qt version we are using since the time you downloaded your version. Could you try updating to the current ChimeraX daily build and see if the problem persists when you use that? Let us know how it goes...

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

in reply to:  4 comment:3 by bohn.stefan.acc@…, 6 years ago

Hello Eric,

thanks for getting back. After deinstalling v0.9, restarting and installing
the daily build (7th of July, downloaded an hour ago), ChimeraX comes up
with a blank (grey) screen. It only shows the message "Welcome ot Chimera"
in the lower left in blue type. Trying to start "Chimera Debug" does not
work.

Hope that helps,
Stefan.

On Mon, Jul 8, 2019 at 7:26 PM ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
wrote:


comment:4 by pett, 6 years ago

Due to problems like yours, we downgraded our version of Qt to 5.12.3 on the 11th of July, so the daily build might work for you now.

--Eric

comment:5 by pett, 6 years ago

Resolution: can't reproduce
Status: feedbackclosed
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