Opened 10 years ago

Closed 10 years ago

#205 closed defect (fixed)

Error dialogs go off bottom of screen

Reported by: Tom Goddard Owned by: Eric Pettersen
Priority: major Milestone:
Component: Logging Version:
Keywords: Cc: meng@…
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Error dialogs go off bottom of screen on small screens and the Ok button can't be reached and the dialog is modal so the program is basically hung.

A while back the tracebacks were truncated to make them fit on screen. I think they just need to be truncated a bit more aggressively.

Elaine Meng has mentioned this problem several times, most recently in bug report #204 where she ends up killing ChimeraX because it becomes unusable.

There is a trick to escape the hung state -- just press Enter. Even the the Ok button cannot be reached it is highlighted and pressing Enter presses Ok and dismisses the dialog.

Change History (2)

comment:1 by Eric Pettersen, 10 years ago

Component: User Interface → Logging
Status: new → accepted

comment:2 by Eric Pettersen, 10 years ago

Resolution: → fixed
Status: accepted → closed

As per Tom's suggestion, the error dialog now prunes even more aggressively, showing only the first and last 10 lines of the error message (was 15+15). If that's not enough, let me know.

--Eric

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