Opened 2 hours ago

#20106 new defect

Boltz Error in ChimeraX on Ubuntu 24 LTS (GPU Workstation)

Reported by: neha@… Owned by:
Priority: normal Milestone:
Component: Unassigned Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform:
Project:

Description

Dear Team,

I hope you are doing well.

I am writing to report an issue with running Boltz within ChimeraX on my Ubuntu 24 LTS GPU workstation.

Until yesterday, Boltz was functioning correctly and I was able to successfully predict protein–ligand binding affinities. However, starting today, the workflow has begun failing with an error (line 125) during execution.

I have tried the following troubleshooting steps:

- Reinstalled ChimeraX and tested both the daily build and version 1.12
- Verified GPU functionality (other tools such as OpenFold are running without issues)

Current behavior:

- Boltz successfully predicts ligand-only structures
- Boltz successfully predicts protein-only structures
- However, it fails when attempting protein–ligand complex predictions. I tried using command line but didn't work.

This suggests the issue may be specific to the combined workflow rather than general installation or GPU configuration.

Could you please advise on:

1. Possible causes for this error (especially related to recent updates or dependencies)?
2. Any logs or debug steps I should provide?
3. Recommended fixes or configuration changes?

I would be happy to share error logs or system details if needed.

Thank you for your support.

Best regards,
Neha Gandhi

Get Outlook for Android<https://aka.ms/AAb9ysg>

Change History (0)

Note: See TracTickets for help on using tickets.