The following bug report has been submitted:
Platform: Windows-10-10.0.26100
ChimeraX Version: 1.11.dev202509040038 (2025-09-04 00:38:56 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: access violation
Thread 0x00007d94 (most recent call first):
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\threading.py", line 331 in wait
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\threading.py", line 629 in wait
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\threading.py", line 1399 in run
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\threading.py", line 1045 in _bootstrap_inner
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\threading.py", line 1002 in _bootstrap
Current thread 0x00007780 (most recent call first):
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\site-packages\chimerax\ui\gui.py", line 368 in event_loop
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\site-packages\chimerax\core\__main__.py", line 1064 in init
File "C:\Users\chem-wolf7086\AppData\Local\Programs\ChimeraX 1.11.dev202509040038\bin\Lib\site-packages\chimerax\core\__main__.py", line 1229 in
File "", line 88 in _run_code
File "", line 198 in _run_module_as_main
===== Log before crash start =====
UCSF ChimeraX version: 1.11.dev202509040038 (2025-09-04)
© 2016-2025 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX
QDxgiVSyncService: DXGI Factory is no longer Current
> open 2vsm fromDatabase pdb format mmcif
2vsm title:
Nipah virus attachment glycoprotein in complex with human cell surface
receptor ephrinB2 [more info...]
Chain information for 2vsm #1
---
Chain | Description | UniProt
A | HEMAGGLUTININ-NEURAMINIDASE | HN_NIPAV 188-602
B | EPHRIN-B2 | EFNB2_HUMAN 31-168
Non-standard residues in 2vsm #1
---
IPA — isopropyl alcohol (2-propanol)
NAG — 2-acetamido-2-deoxy-beta-D-glucopyranose (N-acetyl-beta-D-glucosamine;
2-acetamido-2-deoxy-beta-D-glucose; 2-acetamido-2-deoxy-D-glucose;
2-acetamido-2-deoxy-glucose; N-ACETYL-D-GLUCOSAMINE)
134 atoms have alternate locations. Control/examine alternate locations with
Altloc Explorer [start tool...] or the altlocs command.
> open 7ty0 fromDatabase pdb format mmcif
7ty0 title:
Nipah Virus attachment (G) glycoprotein ectodomain in complex with nAH1.3
neutralizing antibody Fab fragment (local refinement of the stalk region)
[more info...]
Chain information for 7ty0 #2
---
Chain | Description | UniProt
A B C D | Glycoprotein G | GLYCP_NIPAV 70-601
J K | Igh protein | I6L985_MOUSE 1-443
N O | nAH Fab light chain |
Non-standard residues in 7ty0 #2
---
BMA — beta-D-mannopyranose (beta-D-mannose; D-mannose; mannose)
FUC — alpha-L-fucopyranose (alpha-L-fucose; 6-deoxy-alpha-L-galactopyranose;
L-fucose; fucose)
NAG — 2-acetamido-2-deoxy-beta-D-glucopyranose (N-acetyl-beta-D-glucosamine;
2-acetamido-2-deoxy-beta-D-glucose; 2-acetamido-2-deoxy-D-glucose;
2-acetamido-2-deoxy-glucose; N-ACETYL-D-GLUCOSAMINE)
> open 7tzx fromDatabase pdb format mmcif
7tzx title:
The crystal structure of WT CYP199A4 bound to 4-chloromethylbenzoic acid [more
info...]
Chain information for 7tzx #3
---
Chain | Description | UniProt
A | Cytochrome P450 | Q2IU02_RHOP2 0-409
Non-standard residues in 7tzx #3
---
CL — chloride ion
HEM — protoporphyrin IX containing Fe (HEME)
L3C — 4-(chloromethyl)benzoic acid
41 atoms have alternate locations. Control/examine alternate locations with
Altloc Explorer [start tool...] or the altlocs command.
> close #3
> open 7txz fromDatabase pdb format mmcif
7txz title:
Nipah Virus attachment (G) glycoprotein ectodomain in complex with nAH1.3
neutralizing antibody Fab fragment (local refinement of the distal region)
[more info...]
Chain information for 7txz #3
---
Chain | Description | UniProt
A B C D | Glycoprotein G | GLYCP_NIPAV 70-601
E H | nAH1.3 Fab heavy chain |
F L | nAH1.3 Fab light chain |
Non-standard residues in 7txz #3
---
FUC — alpha-L-fucopyranose (alpha-L-fucose; 6-deoxy-alpha-L-galactopyranose;
L-fucose; fucose)
NAG — 2-acetamido-2-deoxy-beta-D-glucopyranose (N-acetyl-beta-D-glucosamine;
2-acetamido-2-deoxy-beta-D-glucose; 2-acetamido-2-deoxy-D-glucose;
2-acetamido-2-deoxy-glucose; N-ACETYL-D-GLUCOSAMINE)
> select #2/J#2/K
1361 atoms, 1395 bonds, 9 pseudobonds, 202 residues, 2 models selected
> delete atoms (#!2 & sel)
> delete bonds (#!2 & sel)
> select #2/N#2/O
1309 atoms, 1342 bonds, 6 pseudobonds, 202 residues, 2 models selected
> delete atoms (#!2 & sel)
> delete bonds (#!2 & sel)
> select #3/E#3/H
1756 atoms, 1804 bonds, 234 residues, 1 model selected
> delete atoms sel
> delete bonds sel
> select #3/F#3/L
1640 atoms, 1682 bonds, 221 residues, 1 model selected
> delete atoms sel
> delete bonds sel
> show cartoons
> hide atoms
> ui tool show "Show Sequence Viewer"
> sequence chain #3/D
Alignment identifier is 3/D
> sequence chain #1/A
Alignment identifier is 1/A
> sequence chain #1/B
Alignment identifier is 1/B
> sequence chain #2/A
Alignment identifier is 2/A
> sequence chain #2/B
Alignment identifier is 2/B
> sequence chain #2/C
Alignment identifier is 2/C
> sequence chain #2/D
Alignment identifier is 2/D
> sequence chain #3/A
Alignment identifier is 3/A
> sequence chain #3/B
Alignment identifier is 3/B
> sequence chain #3/C
Alignment identifier is 3/C
> select clear
> select #3/C:146
6 atoms, 5 bonds, 1 residue, 1 model selected
> select #3/C:142-146
26 atoms, 25 bonds, 5 residues, 1 model selected
> select #3/C:133-146
71 atoms, 70 bonds, 14 residues, 1 model selected
> select #3/C:146
6 atoms, 5 bonds, 1 residue, 1 model selected
> select #3/C:137-146
51 atoms, 50 bonds, 10 residues, 1 model selected
> select clear
> select #3/B:219-220
15 atoms, 15 bonds, 2 residues, 1 model selected
> select #3/B:219-222
31 atoms, 31 bonds, 4 residues, 1 model selected
> select
> #3/B:159-161,179-180,201-203,215-225,228-237,244-257,263-271,279-287,290-297,314-320,332-336,340-341,347-350,356-358,361-371,407-417,426-430,442-447,450-455,465-471,476-479,512-515,520-526,535-541,544-550,558-568,571-580,591-596
1555 atoms, 1570 bonds, 192 residues, 1 model selected
> select #3/C
205 atoms, 209 bonds, 34 residues, 1 model selected
> delete atoms sel
> delete bonds sel
> select #2/D
3422 atoms, 3512 bonds, 4 pseudobonds, 488 residues, 2 models selected
> select #3/D
212 atoms, 216 bonds, 34 residues, 1 model selected
> delete atoms sel
> delete bonds sel
> select clear
> select #3/A:131-139
45 atoms, 44 bonds, 9 residues, 1 model selected
> select #3/A:174-175
10 atoms, 9 bonds, 2 residues, 1 model selected
> select #3/A:174-211
272 atoms, 275 bonds, 38 residues, 1 model selected
> select #3/A:211
4 atoms, 3 bonds, 1 residue, 1 model selected
> select #3/A:209-211
16 atoms, 15 bonds, 3 residues, 1 model selected
> select #3/A:174
5 atoms, 4 bonds, 1 residue, 1 model selected
> select #3/A:174
5 atoms, 4 bonds, 1 residue, 1 model selected
> select #3/A:138
5 atoms, 4 bonds, 1 residue, 1 model selected
> select #3/A:138-139
10 atoms, 9 bonds, 2 residues, 1 model selected
> select #3/A:172
11 atoms, 10 bonds, 1 residue, 1 model selected
> select #3/A:169-172
39 atoms, 39 bonds, 4 residues, 1 model selected
> select clear
> select #3/A:131-172
282 atoms, 289 bonds, 42 residues, 1 model selected
> select #3/A:131
5 atoms, 4 bonds, 1 residue, 1 model selected
> select #3/A:131-171
271 atoms, 278 bonds, 41 residues, 1 model selected
> delete atoms sel
> delete bonds sel
> select clear
> select #3/B:132-171
271 atoms, 278 bonds, 40 residues, 1 model selected
> select #3/B:132
5 atoms, 4 bonds, 1 residue, 1 model selected
> select #3/B:132-164
206 atoms, 209 bonds, 33 residues, 1 model selected
> select #3/B:163
7 atoms, 7 bonds, 1 residue, 1 model selected
> select #3/B:162-163
13 atoms, 13 bonds, 2 residues, 1 model selected
> select #3/B:162-163
13 atoms, 13 bonds, 2 residues, 1 model selected
> select #3/B:132-163
198 atoms, 201 bonds, 32 residues, 1 model selected
> delete atoms sel
> delete bonds sel
> select clear
> select #3/A:172-173
18 atoms, 18 bonds, 2 residues, 1 model selected
> select #3/A:172-173
18 atoms, 18 bonds, 2 residues, 1 model selected
> select #3/A:208
7 atoms, 7 bonds, 1 residue, 1 model selected
> select #3/A:205-208
34 atoms, 35 bonds, 4 residues, 1 model selected
> select clear
> select #3/A:172
11 atoms, 10 bonds, 1 residue, 1 model selected
> select #3/A:172
11 atoms, 10 bonds, 1 residue, 1 model selected
> delete atoms sel
> delete bonds sel
===== Log before crash end =====
Log:
UCSF ChimeraX version: 1.11.dev202509040038 (2025-09-04)
© 2016-2025 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX
OpenGL version: 3.3.0 - Build 31.0.101.5085
OpenGL renderer: Intel(R) UHD Graphics 770
OpenGL vendor: Intel
Python: 3.11.9
Locale: en_GB.cp1252
Qt version: PyQt6 6.9.1, Qt 6.9.0
Qt runtime version: 6.9.1
Qt platform: windows
Manufacturer: Dell Inc.
Model: OptiPlex SFF Plus 7010
OS: Microsoft Windows 11 Enterprise (Build 26100)
Memory: 16,853,479,424
MaxProcessMemory: 137,438,953,344
CPU: 20 13th Gen Intel(R) Core(TM) i5-13500
OSLanguage: en-GB
Installed Packages:
alabaster: 1.0.0
appdirs: 1.4.4
asttokens: 3.0.0
babel: 2.17.0
beautifulsoup4: 4.13.5
blockdiag: 3.0.0
blosc2: 3.7.2
build: 1.3.0
certifi: 2025.8.3
cftime: 1.6.4.post1
charset-normalizer: 3.4.3
ChimeraX-AddCharge: 1.5.20
ChimeraX-AddH: 2.2.7
ChimeraX-AlignmentAlgorithms: 2.0.2
ChimeraX-AlignmentHdrs: 3.6.1
ChimeraX-AlignmentMatrices: 2.1
ChimeraX-Alignments: 3.0.2
ChimeraX-AlphaFold: 1.0.1
ChimeraX-AltlocExplorer: 1.1.2
ChimeraX-AmberInfo: 1.0
ChimeraX-Aniso: 1.3.2
ChimeraX-Arrays: 1.1
ChimeraX-Atomic: 1.60.16
ChimeraX-AtomicLibrary: 14.1.23
ChimeraX-AtomSearch: 2.0.1
ChimeraX-AxesPlanes: 2.4
ChimeraX-BasicActions: 1.1.3
ChimeraX-BILD: 1.0
ChimeraX-BlastProtein: 3.0.0
ChimeraX-Boltz: 1.1
ChimeraX-BondRot: 2.0.4
ChimeraX-BugReporter: 1.0.2
ChimeraX-BuildStructure: 2.13.1
ChimeraX-Bumps: 1.0
ChimeraX-BundleBuilder: 1.6.0
ChimeraX-ButtonPanel: 1.0.1
ChimeraX-CageBuilder: 1.0.1
ChimeraX-CellPack: 1.0
ChimeraX-Centroids: 1.4
ChimeraX-ChangeChains: 1.1
ChimeraX-CheckWaters: 1.5
ChimeraX-ChemGroup: 2.0.2
ChimeraX-Clashes: 2.3
ChimeraX-ColorActions: 1.0.5
ChimeraX-ColorGlobe: 1.0
ChimeraX-ColorKey: 1.5.8
ChimeraX-CommandLine: 1.3.0
ChimeraX-ConnectStructure: 2.0.1
ChimeraX-Contacts: 1.0.1
ChimeraX-Core: 1.11.dev202509040038
ChimeraX-CoreFormats: 1.2
ChimeraX-coulombic: 1.4.5
ChimeraX-Crosslinks: 1.0
ChimeraX-Crystal: 1.0
ChimeraX-CrystalContacts: 1.0.1
ChimeraX-DataFormats: 1.2.4
ChimeraX-Dicom: 1.2.7
ChimeraX-DistMonitor: 1.4.2
ChimeraX-DockPrep: 1.1.4
ChimeraX-Dssp: 2.0
ChimeraX-EMDB-SFF: 1.0
ChimeraX-ESMFold: 1.0
ChimeraX-FileHistory: 1.0.1
ChimeraX-FunctionKey: 1.0.1
ChimeraX-Geometry: 1.3
ChimeraX-gltf: 1.0
ChimeraX-Graphics: 1.4.1
ChimeraX-Hbonds: 2.5.3
ChimeraX-Help: 1.3
ChimeraX-HKCage: 1.3
ChimeraX-IHM: 1.1
ChimeraX-ImageFormats: 1.2
ChimeraX-IMOD: 1.0
ChimeraX-IO: 1.0.4
ChimeraX-ItemsInspection: 1.0.1
ChimeraX-IUPAC: 1.0
ChimeraX-KVFinder: 1.7.1
ChimeraX-Label: 1.2
ChimeraX-ListInfo: 1.2.2
ChimeraX-Log: 1.2
ChimeraX-LookingGlass: 1.1
ChimeraX-Maestro: 1.9.2
ChimeraX-Map: 1.3
ChimeraX-MapData: 2.0
ChimeraX-MapEraser: 1.0.1
ChimeraX-MapFilter: 2.0.1
ChimeraX-MapFit: 2.0
ChimeraX-MapSeries: 2.1.1
ChimeraX-Markers: 1.0.1
ChimeraX-Mask: 1.0.2
ChimeraX-MatchMaker: 2.2.2
ChimeraX-MCopy: 1.0
ChimeraX-MDcrds: 2.17.1
ChimeraX-MedicalToolbar: 1.1
ChimeraX-Meeting: 1.0.1
ChimeraX-Minimize: 1.2
ChimeraX-MLP: 1.1.1
ChimeraX-mmCIF: 2.16
ChimeraX-MMTF: 2.2
ChimeraX-ModelArchive: 1.0
ChimeraX-Modeller: 1.5.22
ChimeraX-ModelPanel: 1.5.1
ChimeraX-ModelSeries: 1.0.1
ChimeraX-Mol2: 2.0.3
ChimeraX-Mole: 1.0
ChimeraX-Morph: 1.0.2
ChimeraX-MouseModes: 1.2
ChimeraX-Movie: 1.0.1
ChimeraX-MutationScores: 1.0
ChimeraX-Neuron: 1.0
ChimeraX-Nifti: 1.2
ChimeraX-NMRSTAR: 1.0.2
ChimeraX-NRRD: 1.2
ChimeraX-Nucleotides: 2.0.3
ChimeraX-OpenCommand: 1.15.1
ChimeraX-OrthoPick: 1.0.1
ChimeraX-PDB: 2.7.10
ChimeraX-PDBBio: 1.0.1
ChimeraX-PDBLibrary: 1.0.4
ChimeraX-PDBMatrices: 1.0
ChimeraX-PickBlobs: 1.0.1
ChimeraX-Positions: 1.0
ChimeraX-PresetMgr: 1.1.3
ChimeraX-ProfileGrids: 1.3.1
ChimeraX-PubChem: 2.2
ChimeraX-ReadPbonds: 1.0.1
ChimeraX-Registration: 1.1.2
ChimeraX-RemoteControl: 1.0
ChimeraX-RenderByAttr: 1.6.5
ChimeraX-RenumberResidues: 1.1
ChimeraX-ResidueFit: 1.0.1
ChimeraX-RestServer: 1.3.1
ChimeraX-RNALayout: 1.0
ChimeraX-RotamerLibMgr: 4.0
ChimeraX-RotamerLibsDunbrack: 2.0
ChimeraX-RotamerLibsDynameomics: 2.0
ChimeraX-RotamerLibsRichardson: 2.0
ChimeraX-SaveCommand: 1.5.2
ChimeraX-Scenes: 0.2.1
ChimeraX-SchemeMgr: 1.0
ChimeraX-SDF: 2.0.3
ChimeraX-Segger: 1.0
ChimeraX-Segment: 1.0.1
ChimeraX-Segmentations: 3.5.7
ChimeraX-SelInspector: 1.0
ChimeraX-SeqView: 2.17.2
ChimeraX-Shape: 1.1
ChimeraX-Shell: 1.0.1
ChimeraX-Shortcuts: 1.2.1
ChimeraX-ShowSequences: 1.0.3
ChimeraX-SideView: 1.0.1
ChimeraX-SimilarStructures: 1.0.1
ChimeraX-Smiles: 2.1.2
ChimeraX-SmoothLines: 1.0
ChimeraX-SpaceNavigator: 1.0
ChimeraX-StdCommands: 1.19.1
ChimeraX-STL: 1.0.1
ChimeraX-Storm: 1.0
ChimeraX-StructMeasure: 1.2.1
ChimeraX-Struts: 1.0.1
ChimeraX-Surface: 1.0.1
ChimeraX-SwapAA: 2.0.1
ChimeraX-SwapRes: 2.5.2
ChimeraX-TapeMeasure: 1.0
ChimeraX-TaskManager: 1.0
ChimeraX-Test: 1.0
ChimeraX-Toolbar: 1.2.3
ChimeraX-ToolshedUtils: 1.2.4
ChimeraX-Topography: 1.0
ChimeraX-ToQuest: 1.0
ChimeraX-Tug: 1.0.1
ChimeraX-UI: 1.48.2
ChimeraX-Umap: 1.0
ChimeraX-uniprot: 2.3.1
ChimeraX-UnitCell: 1.0.1
ChimeraX-ViewDock: 1.3.2
ChimeraX-VIPERdb: 1.0
ChimeraX-Vive: 1.1
ChimeraX-VolumeMenu: 1.0.1
ChimeraX-vrml: 1.0
ChimeraX-VTK: 1.0
ChimeraX-WavefrontOBJ: 1.0
ChimeraX-WebCam: 1.0.2
ChimeraX-WebServices: 1.1.5
ChimeraX-Zone: 1.0.1
colorama: 0.4.6
comm: 0.2.3
comtypes: 1.4.11
contourpy: 1.3.3
coverage: 7.10.6
cxservices: 1.2.3
cycler: 0.12.1
Cython: 3.1.3
debugpy: 1.8.16
decorator: 5.2.1
docutils: 0.21.2
executing: 2.2.1
filelock: 3.19.1
fonttools: 4.59.2
funcparserlib: 2.0.0a0
glfw: 2.9.0
grako: 3.16.5
h5py: 3.14.0
html2text: 2025.4.15
idna: 3.10
ihm: 2.2
imagecodecs: 2024.6.1
imagesize: 1.4.1
iniconfig: 2.1.0
ipykernel: 6.30.1
ipython: 9.5.0
ipython_pygments_lexers: 1.1.1
ipywidgets: 8.1.7
jedi: 0.19.2
Jinja2: 3.1.6
jupyter_client: 8.6.3
jupyter_core: 5.8.1
jupyterlab_widgets: 3.0.15
kiwisolver: 1.4.9
line_profiler: 5.0.0
lxml: 6.0.1
lz4: 4.3.2
Markdown: 3.8.2
MarkupSafe: 3.0.2
matplotlib: 3.10.5
matplotlib-inline: 0.1.7
msgpack: 1.1.1
ndindex: 1.10.0
nest-asyncio: 1.6.0
netCDF4: 1.6.5
networkx: 3.3
nibabel: 5.2.0
nptyping: 2.5.0
numexpr: 2.11.0
numpy: 1.26.4
nvidia-nvjitlink-cu12: 12.9.86
OpenMM: 8.2.0
OpenMM-CUDA-12: 8.2.0
openvr: 1.26.701
packaging: 25.0
ParmEd: 4.2.2
parso: 0.8.5
pep517: 0.13.1
pickleshare: 0.7.5
pillow: 11.3.0
pip: 25.2
pkginfo: 1.12.1.2
platformdirs: 4.4.0
pluggy: 1.6.0
prompt_toolkit: 3.0.52
psutil: 7.0.0
pure_eval: 0.2.3
py-cpuinfo: 9.0.0
pybind11: 3.0.1
pycollada: 0.8
pydicom: 2.4.4
Pygments: 2.18.0
pynmrstar: 3.3.5
pynrrd: 1.0.0
PyOpenGL: 3.1.10
PyOpenGL-accelerate: 3.1.10
pyopenxr: 1.1.4501
pyparsing: 3.2.3
pyproject_hooks: 1.2.0
PyQt6-commercial: 6.9.1
PyQt6-Qt6: 6.9.1
PyQt6-WebEngine-commercial: 6.9.0
PyQt6-WebEngine-Qt6: 6.9.1
PyQt6_sip: 13.10.2
pytest: 8.4.1
pytest-cov: 6.2.1
python-dateutil: 2.9.0.post0
pytz: 2025.2
pywin32: 311
pyzmq: 27.0.2
qtconsole: 5.6.1
QtPy: 2.4.3
qtshim: 1.2
RandomWords: 0.4.0
requests: 2.32.4
roman-numerals-py: 3.1.0
scipy: 1.14.0
setuptools: 80.9.0
sfftk-rw: 0.8.1
six: 1.17.0
snowballstemmer: 3.0.1
sortedcontainers: 2.4.0
soupsieve: 2.8
Sphinx: 8.2.3
sphinx-autodoc-typehints: 3.2.0
sphinxcontrib-applehelp: 2.0.0
sphinxcontrib-blockdiag: 3.0.0
sphinxcontrib-devhelp: 2.0.0
sphinxcontrib-htmlhelp: 2.1.0
sphinxcontrib-jsmath: 1.0.1
sphinxcontrib-qthelp: 2.0.0
sphinxcontrib-serializinghtml: 2.0.0
stack-data: 0.6.3
superqt: 0.7.6
tables: 3.10.2
tcia_utils: 1.5.1
tifffile: 2025.3.13
tinyarray: 1.2.5
tornado: 6.5.2
traitlets: 5.14.3
typing_extensions: 4.15.0
tzdata: 2025.2
urllib3: 2.5.0
wcwidth: 0.2.13
webcolors: 24.11.1
wheel: 0.45.1
wheel-filename: 1.4.2
widgetsnbextension: 4.0.14
WMI: 1.5.1
The same structures/commands worked for me.