Opened 8 weeks ago
Closed 2 weeks ago
#18601 closed defect (nonchimerax)
Chimera Not Using Graphics Card
Reported by: | Owned by: | Greg Couch | |
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Priority: | normal | Milestone: | |
Component: | Graphics | Version: | |
Keywords: | Cc: | Tom Goddard, Zach Pearson | |
Blocked By: | Blocking: | ||
Notify when closed: | Platform: | all | |
Project: | ChimeraX |
Description
Hello Chimera Team, I just did a fresh install of kubuntu (ubuntu distro w/ KDE plasma in place of gnome). I installed the newest nvidia driver, and it appears to be installed correctly according to the nvidia-smi command (driver version 575.57.08 ) Despite this. ChimeraX (also fresh install version 1.10.1) does not appear to be using my graphics card. When doing some light monitoring of GPU performance while using chimera, I don't see it utilizing the gpu (sorry I did not script the command so I don't have more info for you). After some sleuthing I ra the graphics driver command and got this output OpenGL version: 4.5 (Core Profile) Mesa 25.0.7-0ubuntu0.25.04.1 OpenGL renderer: llvmpipe (LLVM 19.1.7, 256 bits) OpenGL vendor: Mesa After some sleuthing I see the the llvmpipe means it is using my CPU. Which seems to confirm my previous suspicions. Games I have run on my machine seem to be using the GPU fine which makes me believe it is a problem with the handshake between chimera and my driver. Is there some kind of command where I can point to the driver verbosely or something else of that nature? Thank you, Andrew Hale
Change History (6)
comment:1 by , 8 weeks ago
Cc: | added |
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Component: | Unassigned → Graphics |
Owner: | set to |
Platform: | → all |
Project: | → ChimeraX |
Status: | new → assigned |
comment:2 by , 8 weeks ago
comment:3 by , 8 weeks ago
I have seen a similar error on our Ubuntu system. If I recall correctly, there where multiple Nvidia drivers installed. First run
dpkg-query --list | grep -i '^i.*nvidia'
to see all of the Nvidia packages you have. Then remove the old ones and reboot.
comment:4 by , 8 weeks ago
Another problem we have seen is with the Wayland windowing system ChimeraX uses Mesa instead of the Nvidia driver. That apparently has something to do with Nvidia drivers and Wayland not getting along. But if games are using your Nvidia driver under Wayland then ChimeraX should be able to also.
comment:5 by , 8 weeks ago
Hello, I am unsure if you will receive this. But it was multiple drivers installed. I changed on my system settings which driver was being used and this fixed the issue. No need to uninstall drivers. It appears that it wasn't only Chimera that wasn't utilizing my graphics card as nvidia-smi now shows much more activity. Strange that certain applications were fine though (specifically games). Thank you for the tips, Andrew On Fri, Aug 22, 2025 at 2:21 PM ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu> wrote: > >
comment:6 by , 2 weeks ago
Resolution: | → nonchimerax |
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Status: | assigned → closed |
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Reported by Andrew Hale