Opened 3 months ago

Closed 3 months ago

#18141 closed defect (fixed)

Bug reports blocked

Reported by: pett Owned by: Greg Couch
Priority: major Milestone:
Component: Infrastructure Version:
Keywords: Cc: chimera-programmers, Elaine Meng
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Report a Bug no longer works ("Error while submitting feedback"), almost undoubtedly because of the new server restrictions. Accessing the server's bug-submission script needs to not be password protected!

Change History (4)

comment:1 by Greg Couch, 3 months ago

Status: assigned → accepted

The server restrictions are just for trac. The bug report URL works (worked when used via a web browser). However, I am able to reproduce the problem.

Last edited 3 months ago by Greg Couch (previous) (diff)

comment:2 by Greg Couch, 3 months ago

Our web site is giving a 301 error which means that there is a permanent redirect. One change on the web site was to redirect all http traffic to https to simplify maintain the web server configuration. Unfortunately, bug submission still uses http. The fix will be two-fold: (1) change the code to use https, (2) allow the bug reporting URL to work with http.

comment:3 by pett, 3 months ago

Just received a bug report from "the wild"

comment:4 by Greg Couch, 3 months ago

Resolution: → fixed
Status: accepted → closed

Done

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