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Opened 9 months ago
Closed 8 months ago
#16791 closed defect (limitation)
Windows Subsystem for Linux crash at startup: malloc corruption
| Reported by: | Owned by: | Greg Couch | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Platform | Version: | |
| Keywords: | Cc: | Tom Goddard, Zach Pearson | |
| Blocked By: | Blocking: | ||
| Notify when closed: | Platform: | all | |
| Project: | ChimeraX |
Description
Hi Eric,I was trying to install Chimerax in my DELL laptop using the WSL option.ucsf-chimerax_1.9ubuntu22.04_amd64.debChimerax crashes immediately upon opening and the bug report says Fatal Python error.I am unable to add any details into the bug report or submit the report.I ran with the option debug and attached the results in the attached file.Is there any known issues with installing the deb file? Can you please help.WIndows 11 with WSL _Dell latitude 5440 with 13th Gen Intel I7 processor.Thank you.Jobichen
Attachments (1)
Change History (3)
by , 9 months ago
| Attachment: | chimerabug.txt added |
|---|
comment:1 by , 9 months ago
| Cc: | added |
|---|---|
| Component: | Unassigned → Platform |
| Owner: | set to |
| Platform: | → all |
| Project: | → ChimeraX |
| Status: | new → assigned |
| Summary: | Bug report → Windows Subsystem for Linux crash at startup: malloc corruption |
Reported by Jobichen
comment:2 by , 8 months ago
| Resolution: | → limitation |
|---|---|
| Status: | assigned → closed |
Sorry, WSL is not supported. If it works, great, if not, then that is the way things are. The exception to that is if the bug is reproducible on a supported Linux system. This one does not appear to be reproducible.
That said, we expect that it will work someday. It probably depends on bug fixes from Microsoft for WSL, and bug fixes for the Qt user interface toolkit that ChimeraX uses. There is also a chance that the bug would be fixed by using a different distribution of Linux than Ubuntu 22.04 for WSL.
To figure out where the bug is from a ChimeraX perspective, run ChimeraX under the gdb debugger. And then get a backtrace when it dies. So install the gdb package, then, in a terminal windows, "gdb /usr/bin/chimerax". Then at the "(gdb)" prompt, type "run". After that do whatever you did to make it crash. And when you see the gdb prompt again, give the "bt" command to print out a backtrace. Then copy and paste the backtrace into this ticket.
There might be an associated event in the Windows Event Viewer that would give you more information. So look there after the crash too.
Good luck debugging!
Added by email2trac