Opened 9 months ago
Closed 9 months ago
#16708 closed defect (duplicate)
Crash fetching from Toolshed
| Reported by: | Owned by: | Greg Couch | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Tool Shed | Version: | |
| Keywords: | Cc: | chimera-programmers | |
| Blocked By: | Blocking: | ||
| Notify when closed: | Platform: | all | |
| Project: | ChimeraX |
Description
The following bug report has been submitted:
Platform: Windows-10-10.0.26100
ChimeraX Version: 1.10.dev202501230202 (2025-01-23 02:02:02 UTC)
Description
Last time you used ChimeraX it crashed.
Please describe steps that led to the crash here.
Windows fatal exception: code 0x8001010d
Thread 0x00002290 (most recent call first):
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\ssl.py", line 1134 in read
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\ssl.py", line 1278 in recv_into
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\socket.py", line 706 in readinto
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\http\client.py", line 279 in _read_status
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\http\client.py", line 318 in begin
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\http\client.py", line 1378 in getresponse
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\urllib\request.py", line 1352 in do_open
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\urllib\request.py", line 1391 in https_open
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\urllib\request.py", line 496 in _call_chain
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\urllib\request.py", line 536 in _open
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\urllib\request.py", line 519 in open
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\urllib\request.py", line 216 in urlopen
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\toolshed\available.py", line 62 in load
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\toolshed\__init__.py", line 516 in reload_available
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\threading.py", line 975 in run
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\threading.py", line 1038 in _bootstrap_inner
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\threading.py", line 995 in _bootstrap
Current thread 0x000054a4 (most recent call first):
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\win32com\client\__init__.py", line 103 in Moniker
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\win32com\client\__init__.py", line 86 in GetObject
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\wmi.py", line 174 in
File "", line 241 in _call_with_frames_removed
File "", line 940 in exec_module
File "", line 690 in _load_unlocked
File "", line 1147 in _find_and_load_unlocked
File "", line 1176 in _find_and_load
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\bug_reporter\tool.py", line 647 in _win32_info
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\bug_reporter\tool.py", line 635 in system_summary
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\bug_reporter\tool.py", line 121 in __init__
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\bug_reporter\tool.py", line 369 in show_bug_reporter
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\bug_reporter\crash_report.py", line 217 in _show_bug_report_dialog
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\bug_reporter\crash_report.py", line 45 in _report
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\triggerset.py", line 149 in invoke
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\triggerset.py", line 248 in _activate
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\triggerset.py", line 217 in activate
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\triggerset.py", line 393 in activate_trigger
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\updateloop.py", line 65 in draw_new_frame
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\updateloop.py", line 150 in _redraw_timer_callback
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\ui\gui.py", line 339 in event_loop
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\__main__.py", line 1050 in init
File "D:\ChimeraX 1.10.dev202501230202\bin\Lib\site-packages\chimerax\core\__main__.py", line 1213 in
File "", line 88 in _run_code
File "", line 198 in _run_module_as_main
===== Log before crash start =====
Startup Messages
---
note | available bundle cache has not been initialized yet
UCSF ChimeraX version: 1.10.dev202501230202 (2025-01-23)
© 2016-2025 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX
> open C:\\\Users\\\zhyau\\\OneDrive\\\Desktop\\\fold_v1_ar02_model_0.cif
Chain information for fold_v1_ar02_model_0.cif #1
---
Chain | Description
A B C D | .
E F G H | .
> select /B:1-373
2919 atoms, 2975 bonds, 373 residues, 1 model selected
> hide sel atoms
> select /C:1-373
2919 atoms, 2975 bonds, 373 residues, 1 model selected
> hide sel atoms
> select /D:1-373
2919 atoms, 2975 bonds, 373 residues, 1 model selected
> hide sel atoms
> select /F:1-839
6685 atoms, 6839 bonds, 839 residues, 1 model selected
> hide sel cartoons
> hide sel atoms
> select /G:1-839
6685 atoms, 6839 bonds, 839 residues, 1 model selected
> hide sel atoms
> select /H:1-839
6685 atoms, 6839 bonds, 839 residues, 1 model selected
> hide sel atoms
> ui tool show "Show Sequence Viewer"
> sequence chain /A /B /C /D
Alignment identifier is 1
Computing secondary structure
> select /A-D:1
32 atoms, 28 bonds, 4 residues, 1 model selected
> select /A-D:1-255
8012 atoms, 8196 bonds, 1020 residues, 1 model selected
> select /A-D:262
24 atoms, 20 bonds, 4 residues, 1 model selected
> select /A-D:31-262
7240 atoms, 7408 bonds, 928 residues, 1 model selected
> select /A-D:1
32 atoms, 28 bonds, 4 residues, 1 model selected
> select /A-D:1-262
8156 atoms, 8340 bonds, 1048 residues, 1 model selected
> hide sel atoms
> select sequence #1/E
Nothing selected
> ui tool show "Show Sequence Viewer"
> sequence chain /E /F /G /H
Alignment identifier is 2
> select /E-H:1
32 atoms, 28 bonds, 4 residues, 1 model selected
> select /E-H:1-114
3448 atoms, 3536 bonds, 456 residues, 1 model selected
> hide sel atoms
> select /E-H:722
44 atoms, 40 bonds, 4 residues, 1 model selected
> select /E-H:722-839
3788 atoms, 3876 bonds, 472 residues, 1 model selected
> select /E-H:800
20 atoms, 16 bonds, 4 residues, 1 model selected
> select /E-H:800-839
1264 atoms, 1288 bonds, 160 residues, 1 model selected
> hide sel atoms
> select /E-H:115
44 atoms, 40 bonds, 4 residues, 1 model selected
> select /E-H:115-298
5716 atoms, 5800 bonds, 736 residues, 1 model selected
> select /E-H:115
44 atoms, 40 bonds, 4 residues, 1 model selected
> select /E-H:115-366
7832 atoms, 7952 bonds, 1008 residues, 1 model selected
> show sel cartoons
> hide sel atoms
> select clear
Drag select of 504 residues
> hide sel cartoons
> select /F:364
11 atoms, 10 bonds, 1 residue, 1 model selected
> select up
51 atoms, 52 bonds, 6 residues, 1 model selected
> select up
6685 atoms, 6839 bonds, 839 residues, 1 model selected
> hide sel cartoons
===== Log before crash end =====
Log:
Startup Messages
---
note | available bundle cache has not been initialized yet
UCSF ChimeraX version: 1.10.dev202501230202 (2025-01-23)
© 2016-2025 Regents of the University of California. All rights reserved.
How to cite UCSF ChimeraX
> open C:\\\Users\\\zhyau\\\OneDrive\\\Desktop\\\fold_v1_ar03_model_0.cif
Chain information for fold_v1_ar03_model_0.cif #1
---
Chain | Description
A B C D | .
E F G H | .
OpenGL version: 3.3.0 NVIDIA 566.07
OpenGL renderer: NVIDIA GeForce RTX 4070 Laptop GPU/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Python: 3.11.4
Locale: zh_CN.cp1252
Qt version: PyQt6 6.7.1, Qt 6.7.1
Qt runtime version: 6.7.3
Qt platform: windows
Manufacturer: ASUSTeK COMPUTER INC.
Model: ASUS TUF Gaming F15 FX507VI_FX507VI
OS: Microsoft Windows 11 家庭版 (Build 26100)
Memory: 16,780,505,088
MaxProcessMemory: 137,438,953,344
CPU: 16 13th Gen Intel(R) Core(TM) i7-13620H
OSLanguage: en-US
Installed Packages:
alabaster: 1.0.0
anyio: 4.8.0
appdirs: 1.4.4
asttokens: 3.0.0
auditwheel: 6.2.0
babel: 2.16.0
beautifulsoup4: 4.12.3
blockdiag: 3.0.0
blosc2: 3.0.0
build: 1.2.1
certifi: 2024.12.14
cftime: 1.6.4.post1
charset-normalizer: 3.4.1
ChimeraX-AddCharge: 1.5.18
ChimeraX-AddH: 2.2.6
ChimeraX-AlignmentAlgorithms: 2.0.2
ChimeraX-AlignmentHdrs: 3.5
ChimeraX-AlignmentMatrices: 2.1
ChimeraX-Alignments: 2.17
ChimeraX-AlphaFold: 1.0.1
ChimeraX-AltlocExplorer: 1.1.2
ChimeraX-AmberInfo: 1.0
ChimeraX-Arrays: 1.1
ChimeraX-Atomic: 1.60
ChimeraX-AtomicLibrary: 14.1.11
ChimeraX-AtomSearch: 2.0.1
ChimeraX-AxesPlanes: 2.4
ChimeraX-BasicActions: 1.1.2
ChimeraX-BILD: 1.0
ChimeraX-BlastProtein: 3.0.0
ChimeraX-BondRot: 2.0.4
ChimeraX-BugReporter: 1.0.2
ChimeraX-BuildStructure: 2.13.1
ChimeraX-Bumps: 1.0
ChimeraX-BundleBuilder: 1.4.0
ChimeraX-ButtonPanel: 1.0.1
ChimeraX-CageBuilder: 1.0.1
ChimeraX-CellPack: 1.0
ChimeraX-Centroids: 1.4
ChimeraX-ChangeChains: 1.1
ChimeraX-CheckWaters: 1.4
ChimeraX-ChemGroup: 2.0.1
ChimeraX-Clashes: 2.3
ChimeraX-ColorActions: 1.0.5
ChimeraX-ColorGlobe: 1.0
ChimeraX-ColorKey: 1.5.8
ChimeraX-CommandLine: 1.2.5
ChimeraX-ConnectStructure: 2.0.1
ChimeraX-Contacts: 1.0.1
ChimeraX-Core: 1.10.dev202501230202
ChimeraX-CoreFormats: 1.2
ChimeraX-coulombic: 1.4.4
ChimeraX-Crosslinks: 1.0
ChimeraX-Crystal: 1.0
ChimeraX-CrystalContacts: 1.0.1
ChimeraX-DataFormats: 1.2.3
ChimeraX-Dicom: 1.2.7
ChimeraX-DistMonitor: 1.4.2
ChimeraX-DockPrep: 1.1.3
ChimeraX-Dssp: 2.0
ChimeraX-EMDB-SFF: 1.0
ChimeraX-ESMFold: 1.0
ChimeraX-FileHistory: 1.0.1
ChimeraX-FunctionKey: 1.0.1
ChimeraX-Geometry: 1.3
ChimeraX-gltf: 1.0
ChimeraX-Graphics: 1.4.1
ChimeraX-Hbonds: 2.5
ChimeraX-Help: 1.3
ChimeraX-HKCage: 1.3
ChimeraX-IHM: 1.1
ChimeraX-ImageFormats: 1.2
ChimeraX-IMOD: 1.0
ChimeraX-IO: 1.0.3
ChimeraX-ItemsInspection: 1.0.1
ChimeraX-IUPAC: 1.0
ChimeraX-KVFinder: 1.5.1
ChimeraX-Label: 1.1.14
ChimeraX-ListInfo: 1.2.2
ChimeraX-Log: 1.2
ChimeraX-LookingGlass: 1.1
ChimeraX-Maestro: 1.9.1
ChimeraX-Map: 1.3
ChimeraX-MapData: 2.0
ChimeraX-MapEraser: 1.0.1
ChimeraX-MapFilter: 2.0.1
ChimeraX-MapFit: 2.0
ChimeraX-MapSeries: 2.1.1
ChimeraX-Markers: 1.0.1
ChimeraX-Mask: 1.0.2
ChimeraX-MatchMaker: 2.1.6
ChimeraX-MCopy: 1.0
ChimeraX-MDcrds: 2.7.2
ChimeraX-MedicalToolbar: 1.1
ChimeraX-Meeting: 1.0.1
ChimeraX-MLP: 1.1.1
ChimeraX-mmCIF: 2.14.2
ChimeraX-MMTF: 2.2
ChimeraX-ModelArchive: 1.0
ChimeraX-Modeller: 1.5.18
ChimeraX-ModelPanel: 1.5
ChimeraX-ModelSeries: 1.0.1
ChimeraX-Mol2: 2.0.3
ChimeraX-Mole: 1.0
ChimeraX-Morph: 1.0.2
ChimeraX-MouseModes: 1.2
ChimeraX-Movie: 1.0
ChimeraX-MutationScores: 1.0
ChimeraX-Neuron: 1.0
ChimeraX-Nifti: 1.2
ChimeraX-NMRSTAR: 1.0.2
ChimeraX-NRRD: 1.2
ChimeraX-Nucleotides: 2.0.3
ChimeraX-OpenCommand: 1.14
ChimeraX-OrthoPick: 1.0.1
ChimeraX-PDB: 2.7.7
ChimeraX-PDBBio: 1.0.1
ChimeraX-PDBLibrary: 1.0.4
ChimeraX-PDBMatrices: 1.0
ChimeraX-PickBlobs: 1.0.1
ChimeraX-Positions: 1.0
ChimeraX-PresetMgr: 1.1.2
ChimeraX-ProfileGrids: 1.0.1
ChimeraX-PubChem: 2.2
ChimeraX-ReadPbonds: 1.0.1
ChimeraX-Registration: 1.1.2
ChimeraX-RemoteControl: 1.0
ChimeraX-RenderByAttr: 1.6.3
ChimeraX-RenumberResidues: 1.1
ChimeraX-ResidueFit: 1.0.1
ChimeraX-RestServer: 1.3.1
ChimeraX-RNALayout: 1.0
ChimeraX-RotamerLibMgr: 4.0
ChimeraX-RotamerLibsDunbrack: 2.0
ChimeraX-RotamerLibsDynameomics: 2.0
ChimeraX-RotamerLibsRichardson: 2.0
ChimeraX-SaveCommand: 1.5.1
ChimeraX-SchemeMgr: 1.0
ChimeraX-SDF: 2.0.3
ChimeraX-Segger: 1.0
ChimeraX-Segment: 1.0.1
ChimeraX-Segmentations: 3.5.7
ChimeraX-SelInspector: 1.0
ChimeraX-SeqView: 2.15
ChimeraX-Shape: 1.1
ChimeraX-Shell: 1.0.1
ChimeraX-Shortcuts: 1.2.0
ChimeraX-ShowSequences: 1.0.3
ChimeraX-SideView: 1.0.1
ChimeraX-SimilarStructures: 1.0.1
ChimeraX-Smiles: 2.1.2
ChimeraX-SmoothLines: 1.0
ChimeraX-SpaceNavigator: 1.0
ChimeraX-StdCommands: 1.19.1
ChimeraX-STL: 1.0.1
ChimeraX-Storm: 1.0
ChimeraX-StructMeasure: 1.2.1
ChimeraX-Struts: 1.0.1
ChimeraX-Surface: 1.0.1
ChimeraX-SwapAA: 2.0.1
ChimeraX-SwapRes: 2.5.1
ChimeraX-TapeMeasure: 1.0
ChimeraX-TaskManager: 1.0
ChimeraX-Test: 1.0
ChimeraX-Toolbar: 1.2.3
ChimeraX-ToolshedUtils: 1.2.4
ChimeraX-Topography: 1.0
ChimeraX-ToQuest: 1.0
ChimeraX-Tug: 1.0.1
ChimeraX-UI: 1.43
ChimeraX-Umap: 1.0
ChimeraX-uniprot: 2.3.1
ChimeraX-UnitCell: 1.0.1
ChimeraX-ViewDockX: 1.4.4
ChimeraX-VIPERdb: 1.0
ChimeraX-Vive: 1.1
ChimeraX-VolumeMenu: 1.0.1
ChimeraX-vrml: 1.0
ChimeraX-VTK: 1.0
ChimeraX-WavefrontOBJ: 1.0
ChimeraX-WebCam: 1.0.2
ChimeraX-WebServices: 1.1.4
ChimeraX-Zone: 1.0.1
colorama: 0.4.6
comm: 0.2.2
comtypes: 1.4.5
contourpy: 1.3.1
coverage: 7.6.10
cxservices: 1.2.3
cycler: 0.12.1
Cython: 3.0.10
debugpy: 1.8.12
decorator: 5.1.1
docutils: 0.21.2
executing: 2.2.0
filelock: 3.15.4
fonttools: 4.55.4
funcparserlib: 2.0.0a0
glfw: 2.8.0
grako: 3.16.5
h11: 0.14.0
h5py: 3.12.1
html2text: 2024.2.26
httpcore: 1.0.7
httpx: 0.28.1
idna: 3.10
ihm: 1.3
imagecodecs: 2024.6.1
imagesize: 1.4.1
iniconfig: 2.0.0
ipykernel: 6.29.5
ipython: 8.26.0
ipywidgets: 8.1.5
jedi: 0.19.1
Jinja2: 3.1.5
jupyter_client: 8.6.2
jupyter_core: 5.7.2
jupyterlab_widgets: 3.0.13
kiwisolver: 1.4.8
line_profiler: 4.1.3
lxml: 5.2.2
lz4: 4.3.3
MarkupSafe: 3.0.2
matplotlib: 3.9.2
matplotlib-inline: 0.1.7
msgpack: 1.0.8
ndindex: 1.9.2
nest-asyncio: 1.6.0
netCDF4: 1.6.5
networkx: 3.3
nibabel: 5.2.0
nptyping: 2.5.0
numexpr: 2.10.2
numpy: 1.26.4
OpenMM: 8.2.0
openvr: 1.26.701
packaging: 23.2
ParmEd: 4.2.2
parso: 0.8.4
pep517: 0.13.1
pickleshare: 0.7.5
pillow: 10.4.0
pip: 24.2
pkginfo: 1.11.1
platformdirs: 4.3.6
pluggy: 1.5.0
prompt_toolkit: 3.0.50
psutil: 6.0.0
pure_eval: 0.2.3
py-cpuinfo: 9.0.0
pycollada: 0.8
pydicom: 2.4.4
pyelftools: 0.31
Pygments: 2.18.0
pynmrstar: 3.3.5
pynrrd: 1.0.0
PyOpenGL: 3.1.7
PyOpenGL-accelerate: 3.1.7
pyopenxr: 1.0.3401
pyparsing: 3.2.1
pyproject_hooks: 1.2.0
PyQt6-commercial: 6.7.1
PyQt6-Qt6: 6.7.3
PyQt6-WebEngine-commercial: 6.7.0
PyQt6-WebEngine-Qt6: 6.7.3
PyQt6-WebEngineSubwheel-Qt6: 6.7.3
PyQt6_sip: 13.8.0
pytest: 8.3.4
pytest-cov: 6.0.0
python-dateutil: 2.9.0.post0
pytz: 2024.2
pywin32: 306
pyzmq: 26.2.0
qtconsole: 5.5.2
QtPy: 2.4.2
qtshim: 1.1
RandomWords: 0.4.0
requests: 2.32.3
scipy: 1.14.0
setuptools: 72.1.0
sfftk-rw: 0.8.1
six: 1.16.0
sniffio: 1.3.1
snowballstemmer: 2.2.0
sortedcontainers: 2.4.0
soupsieve: 2.6
Sphinx: 8.0.2
sphinx-autodoc-typehints: 2.2.3
sphinxcontrib-applehelp: 2.0.0
sphinxcontrib-blockdiag: 3.0.0
sphinxcontrib-devhelp: 2.0.0
sphinxcontrib-htmlhelp: 2.1.0
sphinxcontrib-jsmath: 1.0.1
sphinxcontrib-qthelp: 2.0.0
sphinxcontrib-serializinghtml: 2.0.0
stack-data: 0.6.3
superqt: 0.6.3
tables: 3.10.2
tcia_utils: 1.5.1
tifffile: 2024.7.24
tinyarray: 1.2.4
tornado: 6.4.2
traitlets: 5.14.3
typing_extensions: 4.12.2
tzdata: 2025.1
urllib3: 2.3.0
wcwidth: 0.2.13
webcolors: 24.6.0
wheel: 0.43.0
wheel-filename: 1.4.1
widgetsnbextension: 4.0.13
WMI: 1.5.1
Change History (2)
comment:1 by , 9 months ago
| Cc: | added |
|---|---|
| Component: | Unassigned → Tool Shed |
| Owner: | set to |
| Platform: | → all |
| Project: | → ChimeraX |
| Status: | new → assigned |
| Summary: | ChimeraX bug report submission → Crash fetching from Toolshed |
comment:2 by , 9 months ago
| Resolution: | → duplicate |
|---|---|
| Status: | assigned → closed |
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