ChimeraX-1.9-rc2024.11.06.app will not open on Mac

[Michael.Holdsworth@…]

Dear Help,

ChimeraX-1.9-rc2024.11.06.app will not open on my Mac, it states:

“ChimeraX-1.9-rc2024.11.06.app” can’t be opened because Apple cannot check it for malicious software.

This software needs to be updated. Contact the developer for more information


Thanks for any help you can give with this




Professor Michael Holdsworth
University of Nottingham
Sutton Bonington Campus
Loughborough Leics
LE12 5RD, UK
Phone : +44 (0)115 951 6046
Fax : +44 (0)115 951 6233

Lab Portal:
https://sites.google.com/site/michaelholdsworthlab/ @N_end_rules
.



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[Zach Pearson]

I think you can run xattr -d com.apple.quarantine /path/to/ChimeraX.app in a terminal to make that go away. The root cause is that Apple's terms of use for certificates have changed and our organization has not signed off on the changes yet.

[pett]

Hi Michael,

Thanks for reporting this problem. It has been fixed and tomorrow's build should open on your Mac. You should be able to run the version you have now by right-clicking on it to bring up a context menu and choosing "Open" in that menu (and possibly navigating a resulting confirmation dialog).

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

[Tom Goddard]

Mac notarization failure is supposed to be a build failure so the build does not go on the web. That should be fixed.

[Michael.Holdsworth@…]

Thank you for your reply, this worked!

Mike


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This message and any attachment are intended solely for the addressee and may contain confidential information. If you have received this message in error, please contact the sender and delete the email and attachment. Any views or opinions expressed by the author of this email do not necessarily reflect the views of the University of Nottingham. Email communications with the University of Nottingham may be monitored where permitted by law.