ModelArchive PAE temp files: Permission denied

[andrew.waterhouse@…]

The following bug report has been submitted:
Platform:        Windows-10-10.0.19045
ChimeraX Version: 1.9.dev202410220943 (2024-10-22 09:43:07 UTC)
Description
Trying the nightly build for the new pae display on Windows10 laptop. i enter the command "open ma-bak-cepc-0944 from modelarchive pae true" but the pae files do not get written to temp, so cannot be read.

Cannot open 'ma-bak-cepc-0944': [Errno 13] Permission denied: 'C:\\Users\\waterhou\\AppData\\Local\\Temp\\modelcif_pae_3ql1wmjt.json'


Log:
Startup Messages  
---  
note | available bundle cache has not been initialized yet  
  
UCSF ChimeraX version: 1.9.dev202410220943 (2024-10-22)  
© 2016-2024 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open ma-bak-cepc-0944 fromDatabase modelarchive pae true

Summary of feedback from opening ma-bak-cepc-0944 fetched from modelarchive  
---  
note | Displaying local-pairwise metric with ID 3 with type 'PAE' and name 'PAE'  
  
Cannot open 'ma-bak-cepc-0944': [Errno 13] Permission denied:
'C:\\\Users\\\waterhou\\\AppData\\\Local\\\Temp\\\modelcif_pae_3ql1wmjt.json'  




OpenGL version: 3.3.0 - Build 31.0.101.2125
OpenGL renderer: Intel(R) UHD Graphics
OpenGL vendor: Intel

Python: 3.11.4
Locale: en_US.cp1252
Qt version: PyQt6 6.7.1, Qt 6.7.1
Qt runtime version: 6.7.3
Qt platform: windows

Manufacturer: LENOVO
Model: 20UAS6U900
OS: Microsoft Windows 10 Enterprise (Build 19045)
Memory: 16,885,047,296
MaxProcessMemory: 137,438,953,344
CPU: 8 Intel(R) Core(TM) i7-10610U CPU @ 1.80GHz
OSLanguage: en-US

Installed Packages:
    alabaster: 1.0.0
    appdirs: 1.4.4
    asttokens: 2.4.1
    babel: 2.16.0
    beautifulsoup4: 4.12.3
    blockdiag: 3.0.0
    blosc2: 2.7.1
    build: 1.2.1
    certifi: 2024.8.30
    cftime: 1.6.4
    charset-normalizer: 3.4.0
    ChimeraX-AddCharge: 1.5.17
    ChimeraX-AddH: 2.2.6
    ChimeraX-AlignmentAlgorithms: 2.0.2
    ChimeraX-AlignmentHdrs: 3.5
    ChimeraX-AlignmentMatrices: 2.1
    ChimeraX-Alignments: 2.15
    ChimeraX-AlphaFold: 1.0.1
    ChimeraX-AltlocExplorer: 1.1.2
    ChimeraX-AmberInfo: 1.0
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    ChimeraX-Atomic: 1.58.7
    ChimeraX-AtomicLibrary: 14.1.8
    ChimeraX-AtomSearch: 2.0.1
    ChimeraX-AxesPlanes: 2.4
    ChimeraX-BasicActions: 1.1.2
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.4.7
    ChimeraX-BondRot: 2.0.4
    ChimeraX-BugReporter: 1.0.1
    ChimeraX-BuildStructure: 2.13
    ChimeraX-Bumps: 1.0
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    ChimeraX-ChemGroup: 2.0.1
    ChimeraX-Clashes: 2.3
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    ChimeraX-ColorKey: 1.5.6
    ChimeraX-CommandLine: 1.2.5
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    ChimeraX-Contacts: 1.0.1
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    ChimeraX-CoreFormats: 1.2
    ChimeraX-coulombic: 1.4.4
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
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    ChimeraX-DataFormats: 1.2.3
    ChimeraX-Dicom: 1.2.5
    ChimeraX-DiffPlot: 1.0
    ChimeraX-DistMonitor: 1.4.2
    ChimeraX-DockPrep: 1.1.3
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ESMFold: 1.0
    ChimeraX-FileHistory: 1.0.1
    ChimeraX-FunctionKey: 1.0.1
    ChimeraX-Geometry: 1.3
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.4.1
    ChimeraX-Hbonds: 2.5
    ChimeraX-Help: 1.3
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
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    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.3
    ChimeraX-ItemsInspection: 1.0.1
    ChimeraX-IUPAC: 1.0
    ChimeraX-KVFinder: 1.2
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    ChimeraX-LookingGlass: 1.1
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    ChimeraX-MapData: 2.0
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    ChimeraX-MapFit: 2.0
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    ChimeraX-ModelArchive: 1.0
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    ChimeraX-ModelPanel: 1.5
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    ChimeraX-MutationScores: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nifti: 1.2
    ChimeraX-NMRSTAR: 1.0.2
    ChimeraX-NRRD: 1.2
    ChimeraX-Nucleotides: 2.0.3
    ChimeraX-OpenCommand: 1.14
    ChimeraX-OrthoPick: 1.0.1
    ChimeraX-PDB: 2.7.6
    ChimeraX-PDBBio: 1.0.1
    ChimeraX-PDBLibrary: 1.0.4
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0.1
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.1.2
    ChimeraX-PubChem: 2.2
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-Registration: 1.1.2
    ChimeraX-RemoteControl: 1.0
    ChimeraX-RenderByAttr: 1.6
    ChimeraX-RenumberResidues: 1.1
    ChimeraX-ResidueFit: 1.0.1
    ChimeraX-RestServer: 1.3.1
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 4.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5.1
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0.2
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    ChimeraX-STL: 1.0.1
    ChimeraX-Storm: 1.0
    ChimeraX-StructMeasure: 1.2.1
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    ChimeraX-SwapAA: 2.0.1
    ChimeraX-SwapRes: 2.5
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-TaskManager: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.2.3
    ChimeraX-ToolshedUtils: 1.2.4
    ChimeraX-Topography: 1.0
    ChimeraX-ToQuest: 1.0
    ChimeraX-Tug: 1.0.1
    ChimeraX-UI: 1.41
    ChimeraX-uniprot: 2.3.1
    ChimeraX-UnitCell: 1.0.1
    ChimeraX-ViewDockX: 1.4.4
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0.1
    ChimeraX-vrml: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0.2
    ChimeraX-WebServices: 1.1.4
    ChimeraX-Zone: 1.0.1
    colorama: 0.4.6
    comm: 0.2.2
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    cycler: 0.12.1
    Cython: 3.0.10
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    decorator: 5.1.1
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    executing: 2.1.0
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    imagecodecs: 2024.6.1
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    WMI: 1.5.1

[Tom Goddard]

ChimeraX creates a temporary file when it downloads the Model Archive PAE data and your computer then prevents it from either reading or writing data to that temporary file

Cannot open 'ma-bak-cepc-0944': [Errno 13] Permission denied: 'C:\\Users\\waterhou\\AppData\\Local\\Temp\\modelcif_pae_3ql1wmjt.json'

This is a problem with your computer. We've seen it happen only on Windows before and it seems to be that antivirus software decides to lock the file while it scans it and that blocks ChimeraX from accessing the file. There is nothing we can do to fix that. You'll have to figure out how to get your anti-virus software to not do that.