Opened 12 months ago

Last modified 12 months ago

#16135 assigned defect

Trouble installing on Ubuntu 24.04

Reported by: Jillian.Baker@… Owned by: Greg Couch
Priority: normal Milestone:
Component: Platform Version:
Keywords: Cc: Tom Goddard, Zach Pearson
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

Hi,

My name is Jill and I am a graduate student at University of Maryland, Baltimore. I am trying to install ChimeraX. I am using the Ubuntu operating system, version 24.04. I have tried downloading the latest ChimeraX version 1.8, the Daily build and the CI build technology preview and have followed the accompanying instructions for all of them.

All three times I receive an error in the code that there are broken packages. The error message reads “libosmesa6: Depends: libglapi-mes (+24.0.5-1ubuntu1) but 24.0.9-0ubuntu0.1 is to be installed. E: unable to correct problems, you have held broken packages” Do you have any suggestions for how to overcome this issue?

Thank you for the help,
Jill
--
Jillian Baker, MS (She/Her/Hers)
USGA President 2024-2025
PhD Candidate, Luetkens Lab
Department of Microbiology and Immunology
University of Maryland School of Medicine
655 W. Baltimore St.
Bressler 9-014
Baltimore, MD 21201

Change History (2)

comment:1 by Eric Pettersen, 12 months ago

Cc: Tom Goddard Zach Pearson added
Component: Unassigned → Platform
Owner: set to Greg Couch
Platform: → all
Project: → ChimeraX
Status: new → assigned
Summary: Help...Report a Bug → Trouble installing on Ubuntu 24.04

comment:2 by Zach Pearson, 12 months ago

Has it been a while since you ran apt-get update && apt-get upgrade? Maybe when installing from a local .deb, apt doesn't upgrade other packages if they need to be upgraded. Could you run those commands, and then try installing again?

Note: See TracTickets for help on using tickets.