#16011 closed defect (fixed)

using Schol-AR tool, failure to create an augmentation for my project

Reported by: Elaine Meng Owned by: prottinghuis
Priority: normal Milestone:
Component: Input/Output Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Log contents:

scholar augmentation chimeraXscholartest "8iyx binding site" "mlp coloring"

An error occurred while making the API call:
HTTPSConnectionPool(host='www.schol-ar.io', port=443): Max retries exceeded with url: /api/EditAug/NI9FAIQHQY/N77O (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:2423)')))
Failed to update augmentation mlp coloring for project 8iyx binding site
An error occurred while making the API call:
https://www.schol-ar.io/api/EditAug/NI9FAIQHQY/N77O
Error:
503 Server Error: Service Unavailable for url: https://www.schol-ar.io/api/EditAug/NI9FAIQHQY/N77O
Failed to update augmentation mlp coloring for project 8iyx binding site

scholar openAugSession chimeraXscholartest "8iyx binding site" "mlp coloring"

No session file found for Augmentation: mlp coloring

Added by email2trac

Attachments (1)

Screenshot 2024-09-24 at 2.10.44 PM.png (1.8 MB ) - added by Elaine Meng 13 months ago.
Added by email2trac

Download all attachments as: .zip

Change History (4)

by Elaine Meng, 13 months ago

Added by email2trac

comment:1 by pett, 13 months ago

Component: UnassignedInput/Output
Owner: set to prottinghuis
Platform: all
Project: ChimeraX
Status: newassigned

comment:2 by prottinghuis, 12 months ago

The underlying issue here is the same as in #16012 and #16035. However, this specific case ran into a error on the Schol-AR server. Required adjustment how Schol-AR server errors are communicated to the user. Ticket will close when updated version is released.

comment:3 by prottinghuis, 11 months ago

Resolution: fixed
Status: assignedclosed
Note: See TracTickets for help on using tickets.