#15966 closed defect (fixed)

Installation on Windows Arm64

Reported by: WinkleyS@… Owned by: Greg Couch
Priority: normal Milestone:
Component: Build System Version:
Keywords: Cc: chimera-programmers
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description (last modified by Greg Couch)

I recently started using one of the newer Arm64 based windows PCs and haven't been able to install ChimeraX. The install process appears to only allow x86 based processors. The included prism emulation layer works very well for most x86 programs and wanted to try it with ChimeraX. Is there a way to bypass this check during installation, or to install using another method?

Thanks,
Samuels

Change History (6)

comment:1 by pett, 13 months ago

Cc: chimera-programmers added
Component: UnassignedBuild System
Owner: set to Zach Pearson
Platform: all
Project: ChimeraX
Status: newassigned

Reported by Samuel Winkley

comment:2 by Zach Pearson, 13 months ago

Owner: changed from Zach Pearson to Greg Couch

Greg knows the ins and outs of Windows better than I do.

comment:3 by Greg Couch, 13 months ago

Description: modified (diff)
Status: assignedaccepted

comment:4 by Greg Couch, 13 months ago

Status: acceptedfeedback

Changed InnoSetup configuration for ChimeraX installer to allow installing on win64 compatible systems (ie., Arm64 with emulation). Should work in the next daily build dated September 18, 2024 or later. Please test it and confirm that it works.

comment:5 by WinkleyS@…, 13 months ago

After the change it installed without issue and seems to be working well on ARM64.

Thank you so much!
Sam
________________________________
From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
Sent: Wednesday, September 18, 2024 7:39 PM
To: gregc@cgl.ucsf.edu <gregc@cgl.ucsf.edu>; Samuel Winkley <WinkleyS@upstate.edu>
Cc: chimera-programmers@cgl.ucsf.edu <chimera-programmers@cgl.ucsf.edu>
Subject: [EXTERNAL] Re: [ChimeraX] #15966: Installation on Windows Arm64

#15966: Installation on Windows Arm64 -----------------------------------+------------------------ Reporter: WinkleyS@ … | Owner: Greg Couch Type: defect | Status: feedback Priority: normal | Milestone: Component: Build System | Version: Resolution: 


#15966: Installation on Windows Arm64
-----------------------------------+------------------------
          Reporter:  WinkleyS@…    |      Owner:  Greg Couch
              Type:  defect        |     Status:  feedback
          Priority:  normal        |  Milestone:
         Component:  Build System  |    Version:
        Resolution:                |   Keywords:
        Blocked By:                |   Blocking:
Notify when closed:                |   Platform:  all
           Project:  ChimeraX      |
-----------------------------------+------------------------
Changes (by Greg Couch):

 * status:  accepted => feedback

Comment:

 Changed InnoSetup configuration for ChimeraX installer to allow installing
 on win64 compatible systems (ie., Arm64 with emulation).  Should work in
 the next daily build dated September 18, 2024 or later.  Please test it
 and confirm that it works.
--
Ticket URL: <https://urldefense.com/v3/__https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/15966*comment:4__;Iw!!GobTDDpD7A!JjeTrRgzTi-D7uEGKznm-xBqyNiCGzQaW2HusFrjo6gjWewLYguHidOCexNhLS2oG6EdT-VfkjOdUSAlYR6mwkjiQ8p9xGCeDKo$>
ChimeraX <https://urldefense.com/v3/__https://www.rbvi.ucsf.edu/chimerax/__;!!GobTDDpD7A!JjeTrRgzTi-D7uEGKznm-xBqyNiCGzQaW2HusFrjo6gjWewLYguHidOCexNhLS2oG6EdT-VfkjOdUSAlYR6mwkjiQ8p99VIrS1g$>
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comment:6 by Greg Couch, 13 months ago

Resolution: fixed
Status: feedbackclosed

Your welcome! Glad to hear it worked.

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