Opened 16 months ago

Closed 16 months ago

#15571 closed defect (can't reproduce)

PermissionError saving settings on Windows

Reported by: prakash.shukla@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Input/Output Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Windows-10-10.0.22621
ChimeraX Version: 1.1 (2020-09-09 22:22:27 UTC)
Description
(Describe the actions that caused this problem to occur here)

Log:
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\toolshed\info.py", line 531, in start_tool  
ti = api._api_caller.start_tool(api, session, self, tool_info)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\toolshed\\__init__.py", line 1253, in start_tool  
return cls._get_func(api, "start_tool")(session, ti.name)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\model_panel\\__init__.py", line 21, in start_tool  
return model_panel(session, tool_name)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\model_panel\tool.py", line 345, in model_panel  
_mp = ModelPanel(session, tool_name)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\model_panel\tool.py", line 29, in __init__  
now = self.settings.last_use = time()  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\settings.py", line 190, in __setattr__  
ConfigFile.__setattr__(self, name, value)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\configfile.py", line 365, in __setattr__  
ConfigFile.save(self)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\configfile.py", line 315, in save  
self._config.write(f)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\safesave.py", line 97, in __exit__  
os.replace(self._tmp_filename, self.name)  
PermissionError: [WinError 5] Access is denied:
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1.tmp' ->
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1'  
  
During handling of the above exception, another exception occurred:  
  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\tools.py", line 379, in start_tools  
bi.start_tool(session, tool_name)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\toolshed\info.py", line 537, in start_tool  
"start_tool() failed for tool %s in bundle %s:\n%s" % (tool_name, self.name,
str(e)))  
chimerax.core.toolshed.ToolshedError: start_tool() failed for tool Model Panel
in bundle ChimeraX-ModelPanel:  
[WinError 5] Access is denied:
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1.tmp' ->
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1'  
  
Tool "Model Panel" failed to start:  
chimerax.core.toolshed.ToolshedError: start_tool() failed for tool Model Panel
in bundle ChimeraX-ModelPanel:  
[WinError 5] Access is denied:
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1.tmp' ->
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1'  
  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\toolshed\info.py", line 537, in start_tool  
"start_tool() failed for tool %s in bundle %s:\n%s" % (tool_name, self.name,
str(e)))  
  
See log for complete Python traceback.  
  
UCSF ChimeraX version: 1.1 (2020-09-09)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open C:/Users/sanji/Desktop/sup/NDM1/overall.pdb

Summary of feedback from opening C:/Users/sanji/Desktop/sup/NDM1/overall.pdb  
---  
warning | Ignored bad PDB record found on line 4230  
END  
  
overall.pdb title:  
Crystal structure of NDM-1 At PH5.5 (bis-tris) In complex with hydrolyzed
ampicillin [more info...]  
  
Chain information for overall.pdb #1  
---  
Chain | Description  
A | metallo-β-lactamase type 2  
  
Non-standard residues in overall.pdb #1  
---  
OH — hydroxide ion  
ZN — zinc ion  
  

> preset "overall look" publication

Preset expands to these ChimeraX commands:

    
    
    set bg white
    graphics silhouettes t

  

> open C:/Users/sanji/Desktop/sup/NDM1/5zge.pdb

5zge.pdb title:  
Crystal structure of NDM-1 At PH5.5 (bis-tris) In complex with hydrolyzed
ampicillin [more info...]  
  
Chain information for 5zge.pdb #2  
---  
Chain | Description  
A B | metallo-β-lactamase type 2  
  
Non-standard residues in 5zge.pdb #2  
---  
OH — hydroxide ion  
ZN — zinc ion  
ZZ7 —
(2R,4S)-2-[(R)-{[(2R)-2-amino-2-phenylacetyl]amino}(carboxy)methyl]-5,5-dimethyl-1,3-thiazolidine-4-carboxylic
acid (ampicillin (open form))  
  

> select #2/B

2111 atoms, 1865 bonds, 10 pseudobonds, 530 residues, 2 models selected  

> delete atoms (#!2 & sel)

> delete bonds (#!2 & sel)

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\triggerset.py", line 130, in invoke  
return self._func(self._name, data)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\cmd_line\tool.py", line 304, in _command_started_cb  
typed=self._just_typed_command is not None)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\cmd_line\tool.py", line 401, in add  
self._history.enqueue((item, typed))  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\history.py", line 171, in enqueue  
self.save()  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\history.py", line 201, in save  
self._history.save(self._queue)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\history.py", line 109, in save  
json.dump(obj, f, ensure_ascii=False)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\safesave.py", line 97, in __exit__  
os.replace(self._tmp_filename, self.name)  
PermissionError: [WinError 5] Access is denied:
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands.tmp' ->
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands'  
  
Error processing trigger "command started":  
PermissionError: [WinError 5] Access is denied:
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands.tmp' ->
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands'  
  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\safesave.py", line 97, in __exit__  
os.replace(self._tmp_filename, self.name)  
  
See log for complete Python traceback.  
  

> select ::name="HOH"

315 atoms, 315 residues, 1 model selected  

> hide sel target a

> select #1/A

1801 atoms, 1839 bonds, 7 pseudobonds, 244 residues, 2 models selected  

> select ::name="HOH"

315 atoms, 315 residues, 1 model selected  

> hide sel target a

> select #2/A

2141 atoms, 1865 bonds, 10 pseudobonds, 560 residues, 2 models selected  

> delete atoms (#!2 & sel)

> delete bonds (#!2 & sel)

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\triggerset.py", line 130, in invoke  
return self._func(self._name, data)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\cmd_line\tool.py", line 304, in _command_started_cb  
typed=self._just_typed_command is not None)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\cmd_line\tool.py", line 401, in add  
self._history.enqueue((item, typed))  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\history.py", line 171, in enqueue  
self.save()  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\history.py", line 201, in save  
self._history.save(self._queue)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\history.py", line 109, in save  
json.dump(obj, f, ensure_ascii=False)  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\safesave.py", line 97, in __exit__  
os.replace(self._tmp_filename, self.name)  
PermissionError: [WinError 5] Access is denied:
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands.tmp' ->
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands'  
  
Error processing trigger "command started":  
PermissionError: [WinError 5] Access is denied:
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands.tmp' ->
'C:\\\Users\\\sanji\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\commands'  
  
File "C:\Program Files\ChimeraX 1.1\bin\lib\site-
packages\chimerax\core\safesave.py", line 97, in __exit__  
os.replace(self._tmp_filename, self.name)  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.0 NVIDIA 516.94
OpenGL renderer: NVIDIA GeForce GTX 1050/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation
Manufacturer: Dell Inc.
Model: OptiPlex 7770 AIO
OS: Microsoft Windows 11 Pro (Build 22631)
Memory: 16,967,491,584
MaxProcessMemory: 137,438,953,344
CPU: 8 Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz"
PyQt version: 5.12.3
Compiled Qt version: 5.12.4
Runtime Qt version: 5.12.9
Installed Packages:
    alabaster: 0.7.12
    appdirs: 1.4.4
    Babel: 2.8.0
    backcall: 0.2.0
    biopython: 1.78
    blockdiag: 2.0.1
    certifi: 2020.6.20
    chardet: 3.0.4
    ChimeraX-AddH: 2.1.3
    ChimeraX-AlignmentAlgorithms: 2.0
    ChimeraX-AlignmentHdrs: 3.2
    ChimeraX-AlignmentMatrices: 2.0
    ChimeraX-Alignments: 2.1
    ChimeraX-Arrays: 1.0
    ChimeraX-Atomic: 1.6.1
    ChimeraX-AtomSearch: 2.0
    ChimeraX-AxesPlanes: 2.0
    ChimeraX-BasicActions: 1.1
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 1.0.1
    ChimeraX-BondRot: 2.0
    ChimeraX-BugReporter: 1.0
    ChimeraX-BuildStructure: 2.0
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.0
    ChimeraX-ButtonPanel: 1.0
    ChimeraX-CageBuilder: 1.0
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.1
    ChimeraX-ChemGroup: 2.0
    ChimeraX-Clashes: 2.0
    ChimeraX-Clipper: 0.15.0
    ChimeraX-ColorActions: 1.0
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-CommandLine: 1.1.3
    ChimeraX-ConnectStructure: 2.0
    ChimeraX-Contacts: 1.0
    ChimeraX-Core: 1.1
    ChimeraX-CoreFormats: 1.0
    ChimeraX-coulombic: 1.0.1
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-Cytoscape: 0.1
    ChimeraX-DataFormats: 1.0
    ChimeraX-Dicom: 1.0
    ChimeraX-DistMonitor: 1.1
    ChimeraX-DistUI: 1.0
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ExperimentalCommands: 1.0
    ChimeraX-FileHistory: 1.0
    ChimeraX-FunctionKey: 1.0
    ChimeraX-Geometry: 1.1
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.0
    ChimeraX-Hbonds: 2.0
    ChimeraX-Help: 1.0
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.0
    ChimeraX-ImageFormats: 1.0
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0
    ChimeraX-ISOLDE: 1.1.0
    ChimeraX-Label: 1.0
    ChimeraX-ListInfo: 1.0
    ChimeraX-Log: 1.1.1
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Map: 1.0.1
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0
    ChimeraX-MapFilter: 2.0
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.0
    ChimeraX-Markers: 1.0
    ChimeraX-Mask: 1.0
    ChimeraX-MatchMaker: 1.1
    ChimeraX-MDcrds: 2.0
    ChimeraX-MedicalToolbar: 1.0.1
    ChimeraX-Meeting: 1.0
    ChimeraX-MLP: 1.0
    ChimeraX-mmCIF: 2.2
    ChimeraX-MMTF: 2.0
    ChimeraX-Modeller: 1.0
    ChimeraX-ModelPanel: 1.0
    ChimeraX-ModelSeries: 1.0
    ChimeraX-Mol2: 2.0
    ChimeraX-Morph: 1.0
    ChimeraX-MouseModes: 1.0
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nucleotides: 2.0
    ChimeraX-OpenCommand: 1.2.1
    ChimeraX-PDB: 2.1
    ChimeraX-PDBBio: 1.0
    ChimeraX-PickBlobs: 1.0
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.0
    ChimeraX-PubChem: 2.0
    ChimeraX-Read-Pbonds: 1.0
    ChimeraX-Registration: 1.1
    ChimeraX-RemoteControl: 1.0
    ChimeraX-ResidueFit: 1.0
    ChimeraX-RestServer: 1.0
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 2.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.2
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0
    ChimeraX-SeqView: 2.2
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0
    ChimeraX-Shortcuts: 1.0
    ChimeraX-ShowAttr: 1.0
    ChimeraX-ShowSequences: 1.0
    ChimeraX-SideView: 1.0
    ChimeraX-Smiles: 2.0
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.0.4
    ChimeraX-STL: 1.0
    ChimeraX-Storm: 1.0
    ChimeraX-Stringdb: 0.1
    ChimeraX-Struts: 1.0
    ChimeraX-Surface: 1.0
    ChimeraX-SwapAA: 2.0
    ChimeraX-SwapRes: 2.0
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-Tempy: 0.6.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.0
    ChimeraX-ToolshedUtils: 1.0
    ChimeraX-Tug: 1.0
    ChimeraX-UI: 1.2.3
    ChimeraX-uniprot: 2.0
    ChimeraX-ViewDockX: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0
    ChimeraX-WebServices: 1.0
    ChimeraX-Zone: 1.0
    colorama: 0.4.3
    comtypes: 1.1.7
    cxservices: 1.0
    cycler: 0.10.0
    Cython: 0.29.20
    decorator: 4.4.2
    distlib: 0.3.1
    docutils: 0.16
    filelock: 3.0.12
    funcparserlib: 0.3.6
    gdcm: 2.8.8
    grako: 3.16.5
    h5py: 2.10.0
    html2text: 2020.1.16
    idna: 2.10
    ihm: 0.16
    imagecodecs: 2020.5.30
    imagecodecs-lite: 2020.1.31
    imagesize: 1.2.0
    ipykernel: 5.3.0
    ipython: 7.15.0
    ipython-genutils: 0.2.0
    jedi: 0.17.2
    Jinja2: 2.11.2
    jupyter-client: 6.1.3
    jupyter-core: 4.6.3
    kiwisolver: 1.2.0
    line-profiler: 2.1.2
    lxml: 4.5.1
    MarkupSafe: 1.1.1
    matplotlib: 3.2.1
    MolecularDynamicsViewer: 1.1
    msgpack: 1.0.0
    netifaces: 0.10.9
    networkx: 2.4
    numexpr: 2.7.1
    numpy: 1.18.5+mkl
    numpydoc: 1.0.0
    openvr: 1.12.501
    packaging: 20.4
    parso: 0.7.1
    pickleshare: 0.7.5
    Pillow: 7.1.2
    pip: 20.2.2
    pkginfo: 1.5.0.1
    prompt-toolkit: 3.0.7
    psutil: 5.7.0
    pycollada: 0.7.1
    pydicom: 2.0.0
    Pygments: 2.6.1
    PyOpenGL: 3.1.5
    PyOpenGL-accelerate: 3.1.5
    pyparsing: 2.4.7
    PyQt5-commercial: 5.12.3
    PyQt5-sip: 4.19.19
    PyQtWebEngine-commercial: 5.12.1
    python-dateutil: 2.8.1
    pytz: 2020.1
    pywin32: 228
    pyzmq: 19.0.2
    qtconsole: 4.7.4
    QtPy: 1.9.0
    RandomWords: 0.3.0
    requests: 2.24.0
    scipy: 1.4.1
    setuptools: 49.4.0
    sfftk-rw: 0.6.6.dev0
    six: 1.15.0
    snowballstemmer: 2.0.0
    sortedcontainers: 2.2.2
    Sphinx: 3.1.1
    sphinxcontrib-applehelp: 1.0.2
    sphinxcontrib-blockdiag: 2.0.0
    sphinxcontrib-devhelp: 1.0.2
    sphinxcontrib-htmlhelp: 1.0.3
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.3
    sphinxcontrib-serializinghtml: 1.1.4
    suds-jurko: 0.6
    tables: 3.6.1
    tifffile: 2020.6.3
    tinyarray: 1.2.2
    tornado: 6.0.4
    traitlets: 5.0.4
    urllib3: 1.25.10
    wcwidth: 0.2.5
    webcolors: 1.11.1
    wheel: 0.34.2
    WMI: 1.5.1

Change History (2)

comment:1 by Eric Pettersen, 16 months ago

Component: Unassigned → Input/Output
Owner: set to Eric Pettersen
Platform: → all
Project: → ChimeraX
Status: new → accepted
Summary: ChimeraX bug report submission → PermissionError saving settings on Windows

comment:2 by Eric Pettersen, 16 months ago

Resolution: → can't reproduce
Status: accepted → closed

Hi Prakash,

Thanks for reporting this problems. There have been some fixes to address this issue since the 1.1 version you are using, so please upgrade to a current version of ChimeraX and try again.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

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