Problem when using the 'record movie' button in the slider interface

[Ute.Roehrig@…]

Hello,

some of my students encountered the attached error when using the "record movie" button in the coordset slider interface. Seems to be a path problem on Windows machines, which I cannot reproduce myself as I don't have access to a Windows computer.

Thank you for your help,
Ute





[Ute.Roehrig@…]

Added by email2trac

[Tom Goddard]

This is a problem that happens when using Microsoft OneDrive (a cloud desktop syncing capability). That Microsoft product perversely eliminates your local desktop directory C:\Users\me\Desktop and replaces it with C:\Users\me\OneDrive\Desktop. ChimeraX does not know about this so when it tries to save movies or images to the desktop it fails with the error message you observe.

I have not added any code to ChimeraX to work around the shenanigans of Microsoft OneDrive hiding your normal desktop directory. There is a ChimeraX command "snapshot directory C:/Users/me/OneDrive/Desktop" which changes the default directory where ChimeraX saves movies and images, although I don't recommend doing that since then it will break when the user does not connect to OneDrive.