Changes between Initial Version and Version 1 of Ticket #15024, comment 3


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Timestamp:
Apr 24, 2024, 2:58:10 PM (18 months ago)
Author:
Tom Goddard

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  • Ticket #15024, comment 3

    initial v1  
    1 {{{
     1
    22Yes we have the D435, and I downloaded and installed the SDK to this PC. It does run in the real sense app, and works in 2D/3D.
    33
    44Is it a problem with the location I installed it or something?
    5 ________________________________
    6 From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
    7 Sent: Wednesday, April 24, 2024 4:47:01 PM
    8 To: Casey Eubanks <ceubanks@biocryst.com>; goddard@cgl.ucsf.edu <goddard@cgl.ucsf.edu>
    9 Subject: Re: [ChimeraX] #15024: Realsense: Couldn't resolve requests
    10 
    11 [EXTERNAL]
    12 
    13 #15024: Realsense: Couldn't resolve requests
    14 ---------------------------------+-------------------------
    15           Reporter:  ceubanks@…  |      Owner:  Tom Goddard
    16               Type:  defect      |     Status:  assigned
    17           Priority:  normal      |  Milestone:
    18          Component:  VR          |    Version:
    19         Resolution:              |   Keywords:
    20         Blocked By:              |   Blocking:
    21 Notify when closed:              |   Platform:  all
    22            Project:  ChimeraX    |
    23 ---------------------------------+-------------------------
    24 Comment (by Tom Goddard):
    25 
    26  I've tested realsense on my Windows 11 machine with D435 camera with
    27  ChimeraX 1.7.1 and it works fine.  I have not tested on Windows 10.
    28 
    29  The error message comes from the RealSense library, not ChimeraX.
    30  Evidently it doesn't think it can connect with the requested settings.
    31 
    32  Do you have a D435 camera?
    33 
    34  Is it working with the Intel RealSense app provided by Intel?
    35 
    36      https://link.edgepilot.com/s/f7645b1b/D1epIbwQN02d3ZdF95_glA?u=https://www.intelrealsense.com/sdk-2/
    37 --
    38 Ticket URL: <https://link.edgepilot.com/s/48d0448e/Fwpk_UvY3USQm6t512jHBA?u=https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/15024%23comment:2>
    39 ChimeraX <https://link.edgepilot.com/s/667894cb/LdY1Q1--QECzY7a2qTIJUA?u=https://www.rbvi.ucsf.edu/chimerax/>
    40 ChimeraX Issue Tracker
    41 
    42 
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    48 }}}