Opened 19 months ago

Last modified 19 months ago

#15024 assigned defect

Realsense: Couldn't resolve requests

Reported by: ceubanks@… Owned by: Tom Goddard
Priority: normal Milestone:
Component: VR Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description 

The following bug report has been submitted:
Platform:        Windows-10-10.0.19045
ChimeraX Version: 1.7.1 (2024-01-23 01:58:08 UTC)
Description
(Describe the actions that caused this problem to occur here)
running the command realsense on

Log:
UCSF ChimeraX version: 1.7.1 (2024-01-23)  
© 2016-2023 Regents of the University of California. All rights reserved.  

> open C:\Users\ceubanks\Desktop\test.cxs format session

Log from Wed Apr 24 15:29:47 2024 Startup Messages  
---  
warning | Replacing fetcher for 'pdb_nmr' and format NMRSTAR from NMRSTAR
bundle with that from NMRSTAR bundle  
  
UCSF ChimeraX version: 1.7.1 (2024-01-23)  
© 2016-2023 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open 6ddf format mmcif fromDatabase pdb

6ddf title:  
μ Opioid Receptor-Gi Protein Complex [more info...]  
  
Chain information for 6ddf #1  
---  
Chain | Description | UniProt  
A | Guanine nucleotide-binding protein G(i) subunit alpha-1 | GNAI1_HUMAN
1-354  
B | Guanine nucleotide-binding protein G(I)/G(S)/G(T) subunit beta-1 |
GBB1_HUMAN 2-340  
C | Guanine nucleotide-binding protein G(I)/G(S)/G(O) subunit gamma-2 |
GBG2_HUMAN 1-71  
D | DAMGO |  
R | Mu-type opioid receptor | OPRM_MOUSE 3-358  
  
Non-standard residues in 6ddf #1  
---  
DAL — D-alanine  
ETA — ethanolamine  
MEA — N-methylphenylalanine  
  

> vr true

> lighting simple

started SteamVR rendering  

> realsense true

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\cmd_line\tool.py", line 319, in execute  
cmd.run(cmd_text)  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\commands\cli.py", line 2908, in run  
result = ci.function(session, **kw_args)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 38, in device_realsense  
di = DepthVideo('RealSense camera', session,  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 127, in __init__  
self._start_video()  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
RuntimeError: Couldn't resolve requests  
  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
  
See log for complete Python traceback.  
  

> vr roomCamera true fieldOfView 69.4

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\triggerset.py", line 149, in invoke  
return self._func(self._name, data)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
RuntimeError: Couldn't resolve requests  
  
Error processing trigger "graphics update":  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
  
See log for complete Python traceback.  
  

> hide target m

> show #!100 models

> show #100.1 models

> show #100.2 models

> show #100.3 models

> select add #100.3

1 model selected  
VR mode translate selected models  
[Repeated 3 time(s)]

> view matrix models
> #100.3,0.0030758,0.97409,0.22618,133.27,-0.93953,0.080267,-0.33293,102.89,-0.34246,-0.21148,0.91543,191.85

> show #!1 models

> view matrix models
> #100.3,0.24705,-0.95666,0.15422,105.8,0.96521,0.22887,-0.12656,42.72,0.085781,0.18012,0.97991,284.66

> view matrix models
> #100.3,0.3025,-0.9516,0.054579,87.54,0.888,0.26056,-0.37892,-1.0748,0.34635,0.16309,0.92383,323.95

> view matrix models
> #100.3,-0.22057,-0.62917,-0.74532,-46.474,0.94798,0.041589,-0.31564,64.808,0.22959,-0.77617,0.58726,175.82

> view matrix models
> #100.3,-0.14334,-0.77384,-0.61696,-13.936,0.97046,0.012364,-0.24097,78.897,0.1941,-0.63328,0.7492,211.12

> select subtract #100.3

Nothing selected  

> device realsense on

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\cmd_line\tool.py", line 319, in execute  
cmd.run(cmd_text)  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\commands\cli.py", line 2929, in run  
result = ci.function(session, *args, optional=optional,  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\commands\cli.py", line 3468, in __call__  
return self.cmd.run(text, _used_aliases=_used_aliases, log=log)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\commands\cli.py", line 2908, in run  
result = ci.function(session, **kw_args)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 38, in device_realsense  
di = DepthVideo('RealSense camera', session,  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 127, in __init__  
self._start_video()  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
RuntimeError: Couldn't resolve requests  
  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\triggerset.py", line 149, in invoke  
return self._func(self._name, data)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
RuntimeError: Couldn't resolve requests  
  
Error processing trigger "graphics update":  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
  
See log for complete Python traceback.  
  

> save C:/Users/ceubanks/Desktop/test.cxs

——— End of log from Wed Apr 24 15:29:47 2024 ———

Failed to initialize OpenVR.  
Possibly SteamVR is not installed or it failed to start.  
  
opened ChimeraX session  

> realsense true

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\cmd_line\tool.py", line 319, in execute  
cmd.run(cmd_text)  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\commands\cli.py", line 2908, in run  
result = ci.function(session, **kw_args)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 38, in device_realsense  
di = DepthVideo('RealSense camera', session,  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 127, in __init__  
self._start_video()  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
RuntimeError: Couldn't resolve requests  
  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\triggerset.py", line 149, in invoke  
return self._func(self._name, data)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
RuntimeError: Couldn't resolve requests  
  
Error processing trigger "graphics update":  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
  
See log for complete Python traceback.  
  

> realsense true

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\cmd_line\tool.py", line 319, in execute  
cmd.run(cmd_text)  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\commands\cli.py", line 2908, in run  
result = ci.function(session, **kw_args)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 38, in device_realsense  
di = DepthVideo('RealSense camera', session,  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 127, in __init__  
self._start_video()  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
RuntimeError: Couldn't resolve requests  
  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\triggerset.py", line 149, in invoke  
return self._func(self._name, data)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
RuntimeError: Couldn't resolve requests  
  
Error processing trigger "graphics update":  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
  
See log for complete Python traceback.  
  

> realsense true

Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\cmd_line\tool.py", line 319, in execute  
cmd.run(cmd_text)  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\commands\cli.py", line 2908, in run  
result = ci.function(session, **kw_args)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 38, in device_realsense  
di = DepthVideo('RealSense camera', session,  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 127, in __init__  
self._start_video()  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
RuntimeError: Couldn't resolve requests  
  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video  
pipeline_profile = self.pipeline.start(config)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^  
  
See log for complete Python traceback.  
  
Traceback (most recent call last):  
File "C:\Program Files\ChimeraX1.7\bin\Lib\site-
packages\chimerax\core\triggerset.py", line 149, in invoke  
return self._func(self._name, data)  
^^^^^^^^^^^^^^^^^^^^^^^^^^^^  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
RuntimeError: Couldn't resolve requests  
  
Error processing trigger "graphics update":  
RuntimeError: Couldn't resolve requests  
  
File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 194, in _update_image  
self.pipeline.start(self.config)  
  
See log for complete Python traceback.  
  




OpenGL version: 3.3.0 NVIDIA 551.52
OpenGL renderer: Quadro P5000/PCIe/SSE2
OpenGL vendor: NVIDIA Corporation

Python: 3.11.2
Locale: en_US.cp1252
Qt version: PyQt6 6.3.1, Qt 6.3.1
Qt runtime version: 6.3.2
Qt platform: windows

Manufacturer: Dell Inc.
Model: Precision 5820 Tower
OS: Microsoft Windows 10 Pro for Workstations (Build 19045)
Memory: 34,016,542,720
MaxProcessMemory: 137,438,953,344
CPU: 16 Intel(R) Xeon(R) W-2145 CPU @ 3.70GHz
OSLanguage: en-US

Installed Packages:
    alabaster: 0.7.16
    appdirs: 1.4.4
    asttokens: 2.4.1
    Babel: 2.14.0
    backcall: 0.2.0
    beautifulsoup4: 4.11.2
    blockdiag: 3.0.0
    blosc2: 2.0.0
    build: 0.10.0
    certifi: 2023.11.17
    cftime: 1.6.3
    charset-normalizer: 3.3.2
    ChimeraX-AddCharge: 1.5.13
    ChimeraX-AddH: 2.2.5
    ChimeraX-AlignmentAlgorithms: 2.0.1
    ChimeraX-AlignmentHdrs: 3.4.1
    ChimeraX-AlignmentMatrices: 2.1
    ChimeraX-Alignments: 2.12.2
    ChimeraX-AlphaFold: 1.0
    ChimeraX-AltlocExplorer: 1.1.1
    ChimeraX-AmberInfo: 1.0
    ChimeraX-Arrays: 1.1
    ChimeraX-Atomic: 1.49.1
    ChimeraX-AtomicLibrary: 12.1.5
    ChimeraX-AtomSearch: 2.0.1
    ChimeraX-AxesPlanes: 2.3.2
    ChimeraX-BasicActions: 1.1.2
    ChimeraX-BILD: 1.0
    ChimeraX-BlastProtein: 2.1.2
    ChimeraX-BondRot: 2.0.4
    ChimeraX-BugReporter: 1.0.1
    ChimeraX-BuildStructure: 2.10.5
    ChimeraX-Bumps: 1.0
    ChimeraX-BundleBuilder: 1.2.2
    ChimeraX-ButtonPanel: 1.0.1
    ChimeraX-CageBuilder: 1.0.1
    ChimeraX-CellPack: 1.0
    ChimeraX-Centroids: 1.3.2
    ChimeraX-ChangeChains: 1.1
    ChimeraX-CheckWaters: 1.3.2
    ChimeraX-ChemGroup: 2.0.1
    ChimeraX-Clashes: 2.2.4
    ChimeraX-ColorActions: 1.0.3
    ChimeraX-ColorGlobe: 1.0
    ChimeraX-ColorKey: 1.5.5
    ChimeraX-CommandLine: 1.2.5
    ChimeraX-ConnectStructure: 2.0.1
    ChimeraX-Contacts: 1.0.1
    ChimeraX-Core: 1.7.1
    ChimeraX-CoreFormats: 1.2
    ChimeraX-coulombic: 1.4.2
    ChimeraX-Crosslinks: 1.0
    ChimeraX-Crystal: 1.0
    ChimeraX-CrystalContacts: 1.0.1
    ChimeraX-DataFormats: 1.2.3
    ChimeraX-Dicom: 1.2
    ChimeraX-DistMonitor: 1.4
    ChimeraX-DockPrep: 1.1.3
    ChimeraX-Dssp: 2.0
    ChimeraX-EMDB-SFF: 1.0
    ChimeraX-ESMFold: 1.0
    ChimeraX-FileHistory: 1.0.1
    ChimeraX-FunctionKey: 1.0.1
    ChimeraX-Geometry: 1.3
    ChimeraX-gltf: 1.0
    ChimeraX-Graphics: 1.1.1
    ChimeraX-Hbonds: 2.4
    ChimeraX-Help: 1.2.2
    ChimeraX-HKCage: 1.3
    ChimeraX-IHM: 1.1
    ChimeraX-ImageFormats: 1.2
    ChimeraX-IMOD: 1.0
    ChimeraX-IO: 1.0.1
    ChimeraX-ItemsInspection: 1.0.1
    ChimeraX-IUPAC: 1.0
    ChimeraX-Label: 1.1.8
    ChimeraX-ListInfo: 1.2.2
    ChimeraX-Log: 1.1.6
    ChimeraX-LookingGlass: 1.1
    ChimeraX-Maestro: 1.9.1
    ChimeraX-Map: 1.1.4
    ChimeraX-MapData: 2.0
    ChimeraX-MapEraser: 1.0.1
    ChimeraX-MapFilter: 2.0.1
    ChimeraX-MapFit: 2.0
    ChimeraX-MapSeries: 2.1.1
    ChimeraX-Markers: 1.0.1
    ChimeraX-Mask: 1.0.2
    ChimeraX-MatchMaker: 2.1.2
    ChimeraX-MCopy: 1.0
    ChimeraX-MDcrds: 2.6.1
    ChimeraX-MedicalToolbar: 1.0.2
    ChimeraX-Meeting: 1.0.1
    ChimeraX-MLP: 1.1.1
    ChimeraX-mmCIF: 2.12.1
    ChimeraX-MMTF: 2.2
    ChimeraX-Modeller: 1.5.14
    ChimeraX-ModelPanel: 1.4
    ChimeraX-ModelSeries: 1.0.1
    ChimeraX-Mol2: 2.0.3
    ChimeraX-Mole: 1.0
    ChimeraX-Morph: 1.0.2
    ChimeraX-MouseModes: 1.2
    ChimeraX-Movie: 1.0
    ChimeraX-Neuron: 1.0
    ChimeraX-Nifti: 1.1
    ChimeraX-NRRD: 1.1
    ChimeraX-Nucleotides: 2.0.3
    ChimeraX-OpenCommand: 1.13.1
    ChimeraX-PDB: 2.7.3
    ChimeraX-PDBBio: 1.0.1
    ChimeraX-PDBLibrary: 1.0.4
    ChimeraX-PDBMatrices: 1.0
    ChimeraX-PickBlobs: 1.0.1
    ChimeraX-Positions: 1.0
    ChimeraX-PresetMgr: 1.1
    ChimeraX-PubChem: 2.1
    ChimeraX-ReadPbonds: 1.0.1
    ChimeraX-RealSense: 1.9
    ChimeraX-Registration: 1.1.2
    ChimeraX-RemoteControl: 1.0
    ChimeraX-RenderByAttr: 1.1
    ChimeraX-RenumberResidues: 1.1
    ChimeraX-ResidueFit: 1.0.1
    ChimeraX-RestServer: 1.2
    ChimeraX-RNALayout: 1.0
    ChimeraX-RotamerLibMgr: 4.0
    ChimeraX-RotamerLibsDunbrack: 2.0
    ChimeraX-RotamerLibsDynameomics: 2.0
    ChimeraX-RotamerLibsRichardson: 2.0
    ChimeraX-SaveCommand: 1.5.1
    ChimeraX-SchemeMgr: 1.0
    ChimeraX-SDF: 2.0.2
    ChimeraX-Segger: 1.0
    ChimeraX-Segment: 1.0.1
    ChimeraX-SelInspector: 1.0
    ChimeraX-SeqView: 2.11
    ChimeraX-Shape: 1.0.1
    ChimeraX-Shell: 1.0.1
    ChimeraX-Shortcuts: 1.1.1
    ChimeraX-ShowSequences: 1.0.2
    ChimeraX-SideView: 1.0.1
    ChimeraX-Smiles: 2.1.2
    ChimeraX-SmoothLines: 1.0
    ChimeraX-SpaceNavigator: 1.0
    ChimeraX-StdCommands: 1.12.4
    ChimeraX-STL: 1.0.1
    ChimeraX-Storm: 1.0
    ChimeraX-StructMeasure: 1.1.2
    ChimeraX-Struts: 1.0.1
    ChimeraX-Surface: 1.0.1
    ChimeraX-SwapAA: 2.0.1
    ChimeraX-SwapRes: 2.2.2
    ChimeraX-TapeMeasure: 1.0
    ChimeraX-TaskManager: 1.0
    ChimeraX-Test: 1.0
    ChimeraX-Toolbar: 1.1.2
    ChimeraX-ToolshedUtils: 1.2.4
    ChimeraX-Topography: 1.0
    ChimeraX-ToQuest: 1.0
    ChimeraX-Tug: 1.0.1
    ChimeraX-UI: 1.33.3
    ChimeraX-uniprot: 2.3
    ChimeraX-UnitCell: 1.0.1
    ChimeraX-ViewDockX: 1.3.2
    ChimeraX-VIPERdb: 1.0
    ChimeraX-Vive: 1.1
    ChimeraX-VolumeMenu: 1.0.1
    ChimeraX-vrml: 1.0
    ChimeraX-VTK: 1.0
    ChimeraX-WavefrontOBJ: 1.0
    ChimeraX-WebCam: 1.0.2
    ChimeraX-WebServices: 1.1.3
    ChimeraX-Zone: 1.0.1
    colorama: 0.4.6
    comm: 0.2.1
    comtypes: 1.1.14
    contourpy: 1.2.0
    cxservices: 1.2.2
    cycler: 0.12.1
    Cython: 0.29.33
    debugpy: 1.8.0
    decorator: 5.1.1
    docutils: 0.19
    executing: 2.0.1
    filelock: 3.9.0
    fonttools: 4.47.2
    funcparserlib: 2.0.0a0
    glfw: 2.6.4
    grako: 3.16.5
    h5py: 3.10.0
    html2text: 2020.1.16
    idna: 3.6
    ihm: 0.38
    imagecodecs: 2023.9.18
    imagesize: 1.4.1
    ipykernel: 6.23.2
    ipython: 8.14.0
    ipython-genutils: 0.2.0
    ipywidgets: 8.1.1
    jedi: 0.18.2
    Jinja2: 3.1.2
    jupyter-client: 8.2.0
    jupyter-core: 5.7.1
    jupyterlab-widgets: 3.0.9
    kiwisolver: 1.4.5
    line-profiler: 4.0.2
    lxml: 4.9.2
    lz4: 4.3.2
    MarkupSafe: 2.1.4
    matplotlib: 3.7.2
    matplotlib-inline: 0.1.6
    msgpack: 1.0.4
    nest-asyncio: 1.6.0
    netCDF4: 1.6.2
    networkx: 3.1
    nibabel: 5.0.1
    nptyping: 2.5.0
    numexpr: 2.8.8
    numpy: 1.25.1
    openvr: 1.23.701
    packaging: 23.2
    ParmEd: 3.4.3
    parso: 0.8.3
    pep517: 0.13.0
    pickleshare: 0.7.5
    pillow: 10.2.0
    pip: 23.0
    pkginfo: 1.9.6
    platformdirs: 4.1.0
    prompt-toolkit: 3.0.43
    psutil: 5.9.5
    pure-eval: 0.2.2
    py-cpuinfo: 9.0.0
    pycollada: 0.7.2
    pydicom: 2.3.0
    Pygments: 2.16.1
    pynrrd: 1.0.0
    PyOpenGL: 3.1.7
    PyOpenGL-accelerate: 3.1.7
    pyopenxr: 1.0.2801
    pyparsing: 3.0.9
    pyproject-hooks: 1.0.0
    PyQt6-commercial: 6.3.1
    PyQt6-Qt6: 6.3.2
    PyQt6-sip: 13.4.0
    PyQt6-WebEngine-commercial: 6.3.1
    PyQt6-WebEngine-Qt6: 6.3.2
    pyrealsense2: 2.55.1.6486
    python-dateutil: 2.8.2
    pytz: 2023.3.post1
    pywin32: 305
    pyzmq: 25.1.2
    qtconsole: 5.4.3
    QtPy: 2.4.1
    RandomWords: 0.4.0
    requests: 2.31.0
    scipy: 1.11.1
    setuptools: 67.4.0
    sfftk-rw: 0.7.3
    six: 1.16.0
    snowballstemmer: 2.2.0
    sortedcontainers: 2.4.0
    soupsieve: 2.5
    sphinx: 6.1.3
    sphinx-autodoc-typehints: 1.22
    sphinxcontrib-applehelp: 1.0.8
    sphinxcontrib-blockdiag: 3.0.0
    sphinxcontrib-devhelp: 1.0.6
    sphinxcontrib-htmlhelp: 2.0.5
    sphinxcontrib-jsmath: 1.0.1
    sphinxcontrib-qthelp: 1.0.7
    sphinxcontrib-serializinghtml: 1.1.10
    stack-data: 0.6.3
    superqt: 0.5.0
    tables: 3.8.0
    tcia-utils: 1.5.1
    tifffile: 2023.7.18
    tinyarray: 1.2.4
    tomli: 2.0.1
    tornado: 6.4
    traitlets: 5.9.0
    typing-extensions: 4.9.0
    tzdata: 2023.4
    urllib3: 2.1.0
    wcwidth: 0.2.13
    webcolors: 1.12
    wheel: 0.38.4
    wheel-filename: 1.4.1
    widgetsnbextension: 4.0.9
    WMI: 1.5.1
File attachment: error1.PNG

error1.PNG​

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Change History (5)

by ceubanks@…, 19 months ago

Attachment: error1.PNG​ added

Added by email2trac

comment:1 by Eric Pettersen, 19 months ago

Component: Unassigned → VR
Owner: set to Tom Goddard
Platform: → all
Project: → ChimeraX
Status: new → assigned
Summary: ChimeraX bug report submission → Realsense: Couldn't resolve requests

Reported by Casey Eubanks

comment:2 by Tom Goddard, 19 months ago

I've tested realsense on my Windows 11 machine with D435 camera with ChimeraX 1.7.1 and it works fine. I have not tested on Windows 10.

The error message comes from the RealSense library, not ChimeraX. Evidently it doesn't think it can connect with the requested settings.

Do you have a D435 camera?

Is it working with the Intel RealSense app provided by Intel?

​https://www.intelrealsense.com/sdk-2/

comment:3 by ceubanks@…, 19 months ago

Yes we have the D435, and I downloaded and installed the SDK to this PC. It does run in the real sense app, and works in 2D/3D.

Is it a problem with the location I installed it or something?

Last edited 19 months ago by Tom Goddard (previous) (diff)

comment:4 by Tom Goddard, 19 months ago

I just tried the RealSense D435 camera in ChimeraX 1.7.1 on Windows 10 and Windows 11 and it worked on both. Try turning it on without turning on VR.

The error message I believe means that it connected to the camera, but the camera isn't capable of using the requested resolution or RGB or depth pixel formats or some other setting.

File "C:\Users\ceubanks\AppData\Local\UCSF\ChimeraX\1.7\Python311\site-
packages\chimerax\realsense\depth_video.py", line 164, in _start_video
pipeline_profile = self.pipeline.start(config)

RuntimeError: Couldn't resolve requests

Since my tests and yours are using the default settings and it works with my D435 camera I don't have an idea why it would not work with your D435 camera. On the other hand if your camera model is different I would not be at all surprised if it did not work.

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