Mac-SEQCROW bug?

[harrisondp@…]

Hello,

I have a student with a Mac that is using ChimeraX 1.7 and trying to install SEQCROW. We follow the normal process of using Tools--> More Tools--> SEQCROW-->install. His computer follows the normal install sequence. However, when we restart the program to load it loads produces the following error message and the tools are not present. I've installed ChimeraX/SEQCROW on dozens of Macs at this stage and this is a new one for me. Would you be able to help point us in the right direction?

Thank you for your help.

Dan



Error processing trigger "ready":
ImportError: dlopen(/Applications/ChimeraX-1.7.app/Contents/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/scipy/special/_ufuncs_cxx.cpython-311-darwin.so, 2): Symbol not found: __ZNKSt3__115basic_stringbufIcNS_11char_traitsIcEENS_9allocatorIcEEE3strEv
Referenced from: /Applications/ChimeraX-1.7.app/Contents/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/scipy/special/_ufuncs_cxx.cpython-311-darwin.so (which was built for Mac OS X 12.0)
Expected in: /usr/lib/libc++.1.dylib


File "scipy/special/_ufuncs.pyx", line 1, in init scipy.special._ufuncs

[pett]

Reported by Daniel Harrison

[Tom Goddard]

The error message says scipy "was built for Mac OS X 12.0". Is the Mac computer running macOS 12.0 or newer?

[Tom Goddard]

SciPy at PyPi is only available for macOS 12.0 and up, so we don't support SciPy use on macOS 11.