Opened 8 years ago

Closed 8 years ago

#1040 closed defect (nonchimerax)

OpenGL version not recognized

Reported by: dziemian@… Owned by: Tom Goddard
Priority: normal Milestone:
Component: Graphics Version:
Keywords: Cc:
Blocked By: Blocking:
Notify when closed: Platform: Windows 10
Project: ChimeraX

Description 

Hello,

I have installed ChimeraX daily build (v0.5, 2018-02-17). Upon starting ChimeraX I receive the error message:

ChimeraX requires OpenGL graphics version 3.3.
Your computer graphics driver provided version 3.0
Try updating your graphics driver.

However, I have OpenGL version 4.3 installed (most recent for my system). This also happened with the last daily build I had (2018-02-05).

My other system specs:

Windows 10 Home (10.0.16299)
8 GB memory
Intel i5-4200
Intel HD graphics 4400
DirectX 12.0

Regards,

Dan Z

Change History (3)

comment:1 by Eric Pettersen, 8 years ago

Component: Unassigned → Graphics
Owner: set to Tom Goddard
Platform: → Windows 10
Project: → ChimeraX
Status: new → assigned

Reported by Daniel Ziemianowicz

comment:2 by Tom Goddard, 8 years ago

While your graphics driver may claim to be at OpenGL 4.3 it is only offering OpenGL 3.0. Maybe you have a laptop with dual graphics (nvidia and intel)? You can try running this program in a command prompt in Windows

​https://www.cgl.ucsf.edu/home/gregc/wglinfo.exe

to dump text output about what your driver is offering.

But most likely the only solution is to get a graphics driver that works.

comment:3 by Tom Goddard, 8 years ago

Resolution: → nonchimerax
Status: assigned → closed

Inadequate graphics provided by driver.

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