OpenGL 3.3 not available

[sandrine.legoff@…]

Hello

I tried to run ChimeraX on my computer (windows7). Below is the reported bug

NB : I've tried to update my graphic driver, but the updater says I have 
the last version

Thanks for your help

Best regards

Sandrine Le Goff

_________________

UCSF ChimeraX version: 0.1 (2017-11-09)

ChimeraX requires OpenGL graphics version 3.3.
Your computer graphics driver provided version 3.0
Try updating your graphics driver.

Updating list of available bundles failed: [WinError 10060] Une 
tentative de connexion a échoué car le parti connecté n’a pas répondu 
convenablement au-delà d’une certaine durée ou une connexion établie a 
échoué car l’hôte de connexion n’a pas répondu
help <help:user/commands/help.html>help:contact.html
Traceback (most recent call last):
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\gui.py", line 448, 
in customEvent
func(*args, **kw)
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\widgets\htmlview.py", 
line 213, in defer
help(session, topic)
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\help_viewer\cmd.py", line 
40, in help
ti.execute()
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\cmd_line\tool.py", line 
191, in execute
logger.status("")
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\logger.py", line 419, 
in status
StatusLogger.status(self, msg, **kw)
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\logger.py", line 194, 
in status
if l.status(msg, color, secondary) and getattr(l, "excludes_other_logs", 
True):
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\gui.py", line 585, 
in status
self._status_bar.status(msg, color, secondary)
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\statusbar.py", 
line 98, in status
self._create_opengl_context()
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\statusbar.py", 
line 84, in _create_opengl_context
if not r.make_current():
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\graphics\opengl.py", 
line 147, in make_current
return self._opengl_context.make_current()
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\graphics.py", line 
163, in make_current
self._initialize_context()
File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\graphics.py", line 
195, in _initialize_context
'Try updating your graphics driver.')
chimerax.core.graphics.opengl.OpenGLVersionError: ChimeraX requires 
OpenGL graphics version 3.3.
Your computer graphics driver provided version 3.0
Try updating your graphics driver.

chimerax.core.graphics.opengl.OpenGLVersionError: ChimeraX requires 
OpenGL graphics version 3.3.
Your computer graphics driver provided version 3.0
Try updating your graphics driver.

File "C:\Program 
Files\ChimeraX\bin\lib\site-packages\chimerax\core\ui\graphics.py", line 
195, in _initialize_context
'Try updating your graphics driver.')

/See log for complete Python traceback./

If you wish to report this error, send mail tochimerax-bugs@cgl.ucsf.edu 
<mailto:chimerax-bugs@cgl.ucsf.edu>and describe what you were doing and 
include a copy of the contents of the log. Don't include any data you 
wish to remain private since a publicly viewable bug report will be created.

-- 
___________________________________________
Sandrine VADON - LE GOFF

Equipe Moali - Métalloprotéases et remodelage tissulaire

Institut de Biologie et Chimie des Protéines
UMR 5305 - Biologie Tissulaire et Ingénierie Thérapeutique - CNRS/Université de Lyon
7, passage du Vercors
69 367 LYON Cedex 07
FRANCE
tel : 33(0)437652928

[Tom Goddard]

Your graphics driver only supports OpenGL version 3.0, which is a 10 year old version (2008). ChimeraX cannot run without more modern graphics support. If that is the newest driver for the machine ChimeraX will not be usable on that machine.

[Greg Couch]

The bug is that there was a traceback.

[Tom Goddard]

This bug included an error updating tools, maybe related to an old ChimeraX being used Nov 9, 2017. I think it is not important given that the computer does not have graphics support for OpenGL. But reassigning to Greg if he wants to look at the tool problem.

[Tom Goddard]

Inadequate OpenGL.