Opened 2 years ago

Closed 2 years ago

#10116 closed defect (fixed)

Cannot Download

Reported by: wdcutts@… Owned by: Eric Pettersen
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc: Greg Couch
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Hi,

Having trouble downloading ChimeraX. When I click any of the download links I am given a 404 error and no download starts. Any solution/help?

Thanks,

Cody Cutts | PhD Student / Graduate Teaching Assistant
[Divider line]
Department of Biological Sciences
The University of Alabama<https://www.ua.edu/>
Science and Engineering Complex 1332
Tuscaloosa, AL 35487
wdcutts@crimson.ua.edu<mailto:wdcutts@crimson.ua.edu>
[Divider line]
[The University of Alabama box A with stacked words logo]<https://www.ua.edu/>


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Attachments (5)

image001.png (175 bytes ) - added by wdcutts@… 2 years ago.
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image002.png (186 bytes ) - added by wdcutts@… 2 years ago.
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image003.gif (5.9 KB ) - added by wdcutts@… 2 years ago.
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Screenshot 2023-11-08 131225.png (360.6 KB ) - added by wdcutts@… 2 years ago.
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Screenshot 2023-11-08 131236.png (144.4 KB ) - added by wdcutts@… 2 years ago.
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Change History (7)

by wdcutts@…, 2 years ago

Attachment: image001.png added

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by wdcutts@…, 2 years ago

Attachment: image002.png added

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by wdcutts@…, 2 years ago

Attachment: image003.gif added

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by wdcutts@…, 2 years ago

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by wdcutts@…, 2 years ago

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comment:1 by Eric Pettersen, 2 years ago

Cc: Greg Couch added
Component: UnassignedInfrastructure
Owner: set to Eric Pettersen
Platform: all
Project: ChimeraX
Status: newaccepted

Hi Cody,

We have been having problems with our server. The download links are fixed now. Please try the download again.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

comment:2 by Eric Pettersen, 2 years ago

Resolution: fixed
Status: acceptedclosed
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