[Chimera-users] Chimera Launch Error

[Cassidy Terrell]

Yes this is for a laptop with Microsoft Windows. How do I update the
system?

On Thu, Nov 11, 2021 at 2:02 PM Greg Couch <gregc at cgl.ucsf.edu> wrote:

> You don't say which platform this is on.  I'm going to assume it's on
> Microsoft Windows.  You can get the debug messages by using the Start menu
> and opening "UCSF Chimera 1.15 / Chimera - Debug".
>
> That said, the typical cause of this problem is an outdated graphics
> driver.  Please update the system to the latest and greatest version.  This
> is especially true right now if you have AMD Radeon graphics, but also
> applies if you have Intel or NVidia graphics.
>
>     Regards,
>
>     Greg
> On 11/11/2021 8:58 AM, Cassidy Terrell via Chimera-users wrote:
>
> Hello,
>
> A student in my course (cced here) is trying to open Chimera 1.15 and this
> is the error message that appears:
>
> "chimera exited abnormally; the exit code was -1073741819. Use the --debug
> command line option for the full error message."
>
> We cannot open the program, which mean we cannot get to the command line.
>
> Thoughts about how to proceed? We have already removed/uninstalled
> previous version and re-downloaded new one. The same messages appears each
> time.
>
> Best
> Cassidy
>
> --
> Cassidy R. Terrell, Ph.D. (she/her/hers)
>
> Assistant Professor, Biochemistry
> Center for Learning Innovation | University of Minnesota | Rochester
> 300 University Square | Rochester, MN 55904
>
> *Always believe something wonderful is about to happen*
>
>
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>

-- 
Cassidy R. Terrell, Ph.D. (she/her/hers)

Assistant Professor, Biochemistry
Center for Learning Innovation | University of Minnesota | Rochester
300 University Square | Rochester, MN 55904

*Always believe something wonderful is about to happen*
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