Changes between Initial Version and Version 1 of Ticket #17429, comment 3


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Timestamp:
Apr 23, 2025, 2:28:46 PM (6 months ago)
Author:
Tom Goddard

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  • Ticket #17429, comment 3

    initial v1  
    1 {{{
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    22I am unable to drag the log panel out (like I would be able to drag the command history or the model panel to get a separate window). The log window itself does not have a title bar to drag (while other tools do), it is just a blank box.
    33
    … …  
    99Andrew
    1010
    11 -----Original Message-----
    12 From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
    13 Sent: Monday, April 21, 2025 3:12 PM
    14 To: goddard@cgl.ucsf.edu; Petter, Andrew Thomas <Andrew.Petter@utdallas.edu>
    15 Cc: gregc@cgl.ucsf.edu
    16 Subject: Re: [ChimeraX] #17429: Log blank
    1711
    18 #17429: Log blank
    19 --------------------------------------+-------------------------
    20           Reporter:  Andrew.Petter@...  |      Owner:  Tom Goddard
    21               Type:  defect           |     Status:  closed
    22           Priority:  normal           |  Milestone:
    23          Component:  UI               |    Version:
    24         Resolution:  can't reproduce  |   Keywords:
    25         Blocked By:                   |   Blocking:
    26 Notify when closed:                   |   Platform:  all
    27            Project:  ChimeraX         |
    28 --------------------------------------+-------------------------
    29 Changes (by Tom Goddard):
    30 
    31  * resolution:   => can't reproduce
    32  * status:  assigned => closed
    33 
    34 Comment:
    35 
    36  I sometimes see ChimeraX on Windows show the Log as all black.  I suspect  that is a bug in the Qt window toolkit.  But it could be caused by your  Intel graphics driver.  ChimeraX shows in this report you are using
    37 
    38      OpenGL version: 3.3.0 - Build 26.20.100.7985
    39 
    40  That driver version is from 2020 so is quite old.  Often laptop vendors  don't provide updated graphics drivers but perhaps you can get a newer  driver from Intel.  The fact that the ChimeraX Help window works and is  the same kind of html window as the Log suggests it probably isn't the  driver.
    41 
    42  When I see the all black Log I think dragging the Log panel title bar out  of the application so the Log is a separate floating window fixes it, or  resizing the panel by dragging the lower or left edge of the log fixes it.
    43  Do either of those solutions make your Log display correctly?
    44 
    45  If resizing the Log panel does not make it show the Log text then I think  it is likely your old Intel graphics driver is the problem (and somehow  the Log is different from the Help window).  In that case only updating  your Intel graphics driver will fix it.
    46 --
    47 Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/17429#comment:2>
    48 ChimeraX <https://www.rbvi.ucsf.edu/chimerax/>
    49 ChimeraX Issue Tracker
    50 }}}