Changes between Initial Version and Version 1 of Ticket #16324, comment 7


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Timestamp:
Nov 19, 2024, 10:13:01 AM (11 months ago)
Author:
Tom Goddard

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  • Ticket #16324, comment 7

    initial v1  
    1 {{{
     1
    22Thanks for the tip on the volume step setting.  I will try that.
    33
    44And yes, I had ChimeraX running in the background and my computer had been sleeping.  I was not actually using it when it crashed.  Could it be related to my poor internet connection?  I often have connectivity problems on my desktop computer here in the lab—it tends to lose connection, especially when I haven’t been using it over night.
    55
    6 From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
    7 Date: Monday, November 18, 2024 at 3:04 PM
    8 To: Moritz, Michelle <http://Michelle.Moritz@ucsf.edu>, goddard@cgl.ucsf.edu <goddard@cgl.ucsf.edu>
    9 Subject: Re: [ChimeraX] #16324: Crash on Mac waking from sleep
    10 !-------------------------------------------------------------------|
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    14 
    15 #16324: Crash on Mac waking from sleep
    16 ----------------------------------------+-------------------------
    17           Reporter:  michelle.moritz@…  |      Owner:  Tom Goddard
    18               Type:  defect             |     Status:  closed
    19           Priority:  normal             |  Milestone:
    20          Component:  Window Toolkit     |    Version:
    21         Resolution:  duplicate          |   Keywords:
    22         Blocked By:                     |   Blocking:
    23 Notify when closed:                     |   Platform:  all
    24            Project:  ChimeraX           |
    25 ----------------------------------------+-------------------------
    26 Comment (by Tom Goddard):
    27 
    28  Sorry for pestering you so much about this crash.  I have a meeting today
    29  to discuss how we are going to handle it for the upcoming ChimeraX 1.9
    30  release.
    31 
    32  I noticed in the crash report you try to set the "volume step 1" when
    33  ChimeraX starts, but that only works on volumes that are already opened.
    34  Here's the magic command to make sure your volumes always open and display
    35  step 1
    36 
    37    volume defaultvalues limitVoxelCount false saveSettings true
    38 
    39  If you use this command one time it will remember the setting and never
    40  use step 2 when opening volumes in this or future ChimeraX sessions.
    41 --
    42 Ticket URL: <https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/16324#comment:6>
    43 ChimeraX <https://www.rbvi.ucsf.edu/chimerax/>
    44 ChimeraX Issue Tracker
    45 }}}