| 9 | | |
| 10 | | From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu> |
| 11 | | Date: Tuesday, May 21, 2024 at 3:22 PM |
| 12 | | To: Jackson, Rebekah (NIH/NCI) [F] <rebekah.jackson@nih.gov>, goddard@cgl.ucsf.edu <goddard@cgl.ucsf.edu> |
| 13 | | Cc: pett@cgl.ucsf.edu <pett@cgl.ucsf.edu> |
| 14 | | Subject: [EXTERNAL] Re: [ChimeraX] #15259: Crash changing Mac display configuration |
| 15 | | #15259: Crash changing Mac display configuration |
| 16 | | -------------------------------------+------------------------- |
| 17 | | Reporter: jacksonrea@… | Owner: Tom Goddard |
| 18 | | Type: defect | Status: assigned |
| 19 | | Priority: normal | Milestone: |
| 20 | | Component: Window Toolkit | Version: |
| 21 | | Resolution: | Keywords: |
| 22 | | Blocked By: | Blocking: |
| 23 | | Notify when closed: | Platform: all |
| 24 | | Project: ChimeraX | |
| 25 | | -------------------------------------+------------------------- |
| 26 | | Comment (by Tom Goddard): |
| 27 | | |
| 28 | | Thanks. Is the recent file an atomic model or an EM map or a ChimeraX |
| 29 | | session? And what is the daily build version given in at the top of the |
| 30 | | ChimeraX Log panel? |
| 31 | | |
| 32 | | All my testing was done with a PDB atomic model opened, yet it never |
| 33 | | crashed for me. It may be something specific to your Intel Mac with AMD |
| 34 | | graphics, although we have also seen two reports on M1 Macs. |
| 35 | | -- |
| 36 | | Ticket URL: <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.rbvi.ucsf.edu%2Ftrac%2FChimeraX%2Fticket%2F15259%23comment%3A11&data=05%7C02%7Crebekah.jackson%40nih.gov%7C259649e3b7984527578a08dc79cb530f%7C14b77578977342d58507251ca2dc2b06%7C0%7C0%7C638519161383238439%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=onCmHzd0bYsnxPUC9%2Fwnlm2O10hfoA1thABDQdIHoew%3D&reserved=0<https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/15259#comment:11>> |
| 37 | | ChimeraX <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.rbvi.ucsf.edu%2Fchimerax%2F&data=05%7C02%7Crebekah.jackson%40nih.gov%7C259649e3b7984527578a08dc79cb530f%7C14b77578977342d58507251ca2dc2b06%7C0%7C0%7C638519161383248048%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=uXax%2BEiQvAsGe7T3s2dd80hM2dNRLMCFWI2SEQlx35k%3D&reserved=0<https://www.rbvi.ucsf.edu/chimerax/>> |
| 38 | | ChimeraX Issue Tracker |
| 39 | | CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and are confident the content is safe. |
| 40 | | }}} |