[Chimera-users] Error on installation on a student's computer

Kenward Vaughan kay_jay at kvaughan.family
Tue Jan 11 16:01:27 PST 2022


On 1/10/22 11:39, Eric Pettersen wrote:
> Hi Kenward,
> No, that number alone isn't enough information.  Does her machine have 
> a Radeon graphics card?  Recent drivers for Radeon cards are buggy and 
> crash Chimera.  If she has a Radeon card, she needs to go to the AMD 
> website and download a newer (if available) or older version of the 
> driver and install it. If she doesn't have a Radeon card, let me know 
> and we'll work from there.
>
> --Eric
>
Hi Eric,


Wanted to follow up with this--she has an older Radeon card.  New 
drivers apparently fixed it all.

Thanks so much!


Kenward


> Eric Pettersen
> UCSF Computer Graphics Lab
>
>
>> On Jan 10, 2022, at 11:06 AM, Kenward Vaughan via Chimera-users 
>> <chimera-users at cgl.ucsf.edu> wrote:
>>
>> Hello all,
>>
>> As usual I have my students installing Chimera as part of their 
>> continuing adventure in organic chemistry, but have one of them 
>> reporting an error on attempted startup after installation.  So far I 
>> have little information (we haven't started classes yet--next 
>> week--but she has sent the error message obtained. It is apparently 
>> on Windows.  I suggested that she try starting from the command line 
>> to do the debug run, but this is from a distance at this time and I 
>> don't know how savvy she is with such stuff.
>>
>> Is there enough information in just the number noted by this message 
>> for someone to know what might be happening with her setup?
>>
>> Many thanks, and cheers!
>>
>>
>> Kenward
>>
>> -- 
>> In a completely rational society, the best of us would aspire to be
>> _teachers_ and the rest of us would have to settle for something less,
>> because passing civilization along from one generation to the next
>> ought to be the highest honor and the highest responsibility anyone
>> could have.     - Lee Iacocca
>>
>> Any fool can know. The point is to understand. - Albert Einstein
>> <Chimera Launch Error 
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-- 
In a completely rational society, the best of us would aspire to be
_teachers_ and the rest of us would have to settle for something less,
because passing civilization along from one generation to the next
ought to be the highest honor and the highest responsibility anyone
could have.     - Lee Iacocca

Any fool can know. The point is to understand. - Albert Einstein
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