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<div class="moz-cite-prefix">On 1/10/22 11:39, Eric Pettersen wrote:<br>
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<blockquote type="cite"
cite="mid:BA338760-7DF8-4171-85AE-AC429532A23B@cgl.ucsf.edu">
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Hi Kenward,
<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>No,
that number alone isn't enough information. Does her machine
have a Radeon graphics card? Recent drivers for Radeon cards
are buggy and crash Chimera. If she has a Radeon card, she
needs to go to the AMD website and download a newer (if
available) or older version of the driver and install it. If she
doesn't have a Radeon card, let me know and we'll work from
there.</div>
<div class=""><br class="">
</div>
<div class="">
<div class="">--Eric</div>
<div class=""><br class="">
</div>
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</blockquote>
<p>Hi Eric,</p>
<p><br>
</p>
<p>Wanted to follow up with this--she has an older Radeon card. New
drivers apparently fixed it all.<br>
</p>
<p>Thanks so much!<br>
</p>
<p><br>
</p>
<p>Kenward<br>
</p>
<p><br>
</p>
<blockquote type="cite"
cite="mid:BA338760-7DF8-4171-85AE-AC429532A23B@cgl.ucsf.edu">
<div class="">
<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Eric
Pettersen</div>
<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>UCSF
Computer Graphics Lab</div>
</div>
<div class=""><br class="">
<div><br class="">
<blockquote type="cite" class="">
<div class="">On Jan 10, 2022, at 11:06 AM, Kenward Vaughan
via Chimera-users <<a
href="mailto:chimera-users@cgl.ucsf.edu"
class="moz-txt-link-freetext" moz-do-not-send="true">chimera-users@cgl.ucsf.edu</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
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charset=UTF-8" class="">
<div class="">
<p class=""><font class="" size="4">Hello all,</font></p>
<p class=""><font class="" size="4">As usual I have my
students installing Chimera as part of their
continuing adventure in organic chemistry, but have
one of them reporting an error on attempted startup
after installation. So far I have little
information (we haven't started classes yet--next
week--but she has sent the error message obtained.
It is apparently on Windows. I suggested that she
try starting from the command line to do the debug
run, but this is from a distance at this time and I
don't know how savvy she is with such stuff. <br
class="">
</font></p>
<p class=""><font class="" size="4">Is there enough
information in just the number noted by this message
for someone to know what might be happening with her
setup? <br class="">
</font></p>
<p class=""><font class="" size="4">Many thanks, and
cheers!</font></p>
<p class=""><font class="" size="4"><br class="">
</font></p>
<p class=""><font class="" size="4">Kenward</font><br
class="">
</p>
<pre class="moz-signature" cols="72">--
In a completely rational society, the best of us would aspire to be
_teachers_ and the rest of us would have to settle for something less,
because passing civilization along from one generation to the next
ought to be the highest honor and the highest responsibility anyone
could have. - Lee Iacocca
Any fool can know. The point is to understand. - Albert Einstein
</pre>
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</blockquote>
</div>
<br class="">
</div>
</blockquote>
<p><br>
</p>
<pre class="moz-signature" cols="72">--
In a completely rational society, the best of us would aspire to be
_teachers_ and the rest of us would have to settle for something less,
because passing civilization along from one generation to the next
ought to be the highest honor and the highest responsibility anyone
could have. - Lee Iacocca
Any fool can know. The point is to understand. - Albert Einstein
</pre>
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