[Chimera-users] Problems with installing on a Windows 10 expedition Dell laptop

[Tom Goddard]

Is there an error message when ChimeraX it fails to install?  What step is the installer dialog showing before it fails?

	Tom


> On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users at cgl.ucsf.edu> wrote:
> 
> Hello, 
> I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise?
> 
> Cheers-Alice Kitterman
> 
> Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com
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