[Chimera-users] "Save Image..." with higher pixel than my screen comes out blank

[Jun Ha Song]

Tom,

It's reassuring to know this is only a graphics driver related problem. I
just tried using lower super sample to image, and it worked :) Thank you
for your help!

On Mon, Feb 12, 2018 at 10:58 AM, Tom Goddard <goddard at sonic.net> wrote:

> Hi Jun Ha,
>
>   The black image is almost surely a graphics driver problem.  It is a
> little strange that it happens with the laptop display and not the external
> display.  But the settings you are using are probably not reasonable.
> Asking for a 5000 x 3750 pixel image at 4x supersampling makes a 20000 by
> 15000 pixel image and then bins the pixels down by 4 to get the requested
> image size.  Unless you are printing a poster of this image this is
> overkill.   At 5000x3750 if it is just for screen viewing or printing on a
> standard letter size piece of paper I would not use any supersample (1x).
> If you really need these settings then you will need a better graphics
> driver or better graphics card.
>
> Tom
>
>
> On Feb 11, 2018, at 9:32 PM, Jun Ha Song wrote:
>
> Hello,
>
> I have been fan of "Save Image..." when I am making figures. I have been
> using the function for some time, and last time I used it was Friday (Feb
> 9th, 2018). I would take images of 5000x3750 with supersample of 4x4 all
> the time.
>
> However, today, I noticed that the function was not working. When I
> specify pixel that is above the screen resolution (1920x1080), it would
> just be blank black image with specified image size. However, if I do not
> change the Chimera resolution and keep it default (ex. 1024x768), it is
> properly imaged.
>
> I have not had any system change in my computer. The only change is that I
> am currently using my laptop's screen, whereas before I have been using
> monitor connected to my laptop via HDMI cable.
>
> What could be the reason for this sudden malfunction?
>
> Best,
> Junha.
> <UCSF Chimera Save Image.png><Figure01.png>______
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