[Chimera-users] Problem trying to download Chimera

[Eric Pettersen]

Hi Austine,
	I have no problem reaching that page, and our download log shows that people are currently downloading Chimera successfully, so you need to contact whoever is the system administrator for your machine and have them figure out why you cannot reach that page.

--Eric

	Eric Pettersen
	UCSF Computer Graphics Lab


> On Mar 10, 2021, at 4:19 AM, Austine Gozie <austinegozieaustine at gmail.com> wrote:
> 
> Trying to open this URL below, but its not opening for download. I don't know if the chimera version have crashed. And I need that software sir for my work or maybe you can run the URL to see if it opens. Thanks
> 
> https://www.rbvi.ucsf.edu/chimera/download.html <https://www.rbvi.ucsf.edu/chimera/download.html>
> On Tue, Mar 9, 2021, 20:30 Austine Gozie <austinegozieaustine at gmail.com <mailto:austinegozieaustine at gmail.com>> wrote:
> Thanks, I'll check it out. 
> 
> On Tue, Mar 9, 2021, 17:13 Elaine Meng <meng at cgl.ucsf.edu <mailto:meng at cgl.ucsf.edu>> wrote:
> 
>> From: Austine Gozie <austinegozieaustine at gmail.com <mailto:austinegozieaustine at gmail.com>>
>> Date: March 8, 2021 at 11:47:40 PM PST
>> 
>> Good day sir/madam, 
>> 
>> I am trying to download the ucsf Chimera software for my ongoing project but its not responding. When i try to proceed to download icon,  the next page displays "cant open page or refresh page,  connection failed" I need your assistance in helping me with the download methodology or right website to enable me download the software. Thanks in anticipation for your kindest help.
> 
> Hello Austine,
> I don't know what you mean by "proceed to download icon".  In the download page, you would click on the link for the installer that you want: 
> 
> <https://www.rbvi.ucsf.edu/chimera/download.html <https://www.rbvi.ucsf.edu/chimera/download.html>> 
> 
> Then it shows the license, and if you agree, then click the "Accept" button at the bottom of the page to start the download.
> 
> Occasionally the website is down, but as far as I can tell it is fine right now.
> I hope this helps,
> Elaine
> -----
> Elaine C. Meng, Ph.D.                       
> UCSF Chimera(X) team
> Department of Pharmaceutical Chemistry
> University of California, San Francisco
> 
> 
> 
> 
> 
> 
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