<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Austine,<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>I have no problem reaching that page, and our download log shows that people are currently downloading Chimera successfully, so you need to contact whoever is the system administrator for your machine and have them figure out why you cannot reach that page.</div><div class=""><br class=""></div><div class=""><div class="">--Eric</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Eric Pettersen</div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>UCSF Computer Graphics Lab</div><div class=""><br class=""></div><div><br class=""><blockquote type="cite" class=""><div class="">On Mar 10, 2021, at 4:19 AM, Austine Gozie <<a href="mailto:austinegozieaustine@gmail.com" class="">austinegozieaustine@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="auto" class="">Trying to open this URL below, but its not opening for download. I don't know if the chimera version have crashed. And I need that software sir for my work or maybe you can run the URL to see if it opens. Thanks<div dir="auto" class=""><br class=""></div><div dir="auto" class=""><a href="https://www.rbvi.ucsf.edu/chimera/download.html" class="">https://www.rbvi.ucsf.edu/chimera/download.html</a></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="">On Tue, Mar 9, 2021, 20:30 Austine Gozie <<a href="mailto:austinegozieaustine@gmail.com" class="">austinegozieaustine@gmail.com</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto" class="">Thanks, I'll check it out. </div><br class=""><div class="gmail_quote"><div dir="ltr" class="">On Tue, Mar 9, 2021, 17:13 Elaine Meng <<a href="mailto:meng@cgl.ucsf.edu" class="">meng@cgl.ucsf.edu</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word;line-break:after-white-space" class=""><br class=""><div class=""><blockquote type="cite" class=""><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px" class=""><span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif;" class=""><b class="">From: </b></span><span style="font-family:-webkit-system-font,Helvetica Neue,Helvetica,sans-serif" class="">Austine Gozie <<a href="mailto:austinegozieaustine@gmail.com" target="_blank" rel="noreferrer" class="">austinegozieaustine@gmail.com</a>><br class=""></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px" class=""><span style="font-family: -webkit-system-font, "Helvetica Neue", Helvetica, sans-serif;" class=""><b class="">Date: </b></span><span style="font-family:-webkit-system-font,Helvetica Neue,Helvetica,sans-serif" class="">March 8, 2021 at 11:47:40 PM PST</span></div><br class=""><div class=""><div dir="auto" class="">Good day sir/madam, <div dir="auto" class=""><br class=""></div><div dir="auto" class="">I am trying to download the ucsf Chimera software for my ongoing project but its not responding. When i try to proceed to download icon, the next page displays "cant open page or refresh page, connection failed" I need your assistance in helping me with the download methodology or right website to enable me download the software. Thanks in anticipation for your kindest help.</div></div>
</div></blockquote><br class=""></div><div class="">Hello Austine,</div><div class="">I don't know what you mean by "proceed to download icon". In the download page, you would click on the link for the installer that you want: </div><div class=""><br class=""></div><div class=""><<a href="https://www.rbvi.ucsf.edu/chimera/download.html" target="_blank" rel="noreferrer" class="">https://www.rbvi.ucsf.edu/chimera/download.html</a>> </div><div class=""><br class=""></div><div class="">Then it shows the license, and if you agree, then click the "Accept" button at the bottom of the page to start the download.</div><div class=""><br class=""></div><div class="">Occasionally the website is down, but as far as I can tell it is fine right now.</div><div class="">I hope this helps,</div><div class="">Elaine</div><div class=""><div class=""><span style="border-collapse:separate;font-variant-ligatures:normal;font-variant-east-asian:normal;line-height:normal;border-spacing:0px" class=""><div style="word-wrap:break-word;line-break:after-white-space" class=""><div class="">-----</div><div class="">Elaine C. Meng, Ph.D. </div><div class="">UCSF Chimera(X) team</div><div class="">Department of Pharmaceutical Chemistry</div><div class="">University of California, San Francisco</div><div class=""><br class=""></div></div></span><br class=""><br class=""></div></div><div class=""><br class=""></div><div class=""><br class=""></div><br class=""></div></blockquote></div></blockquote></div>
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