[Chimera-users] problem (exit code -1073741819)

Greg Couch gregc at cgl.ucsf.edu
Fri Apr 23 11:25:26 PDT 2021

Generally weird start up errors are usually due to bugs with the 
graphics driver.  So the recommendation is to upgrade your graphics 
driver.  That said, sometimes the newer graphics drivers introduce bugs, 
and you need to revert to an earlier version.

In your case, please prepare the following information and sent it to 
chimera-bugs at cgl.ucsf.edu:

     (1) Run "Chimera - Debug" from the start menu.  That will pop up a 
window that shows more about the startup process.  Ideally, you will 
copy and paste the text from that window for the bug report.  A 
screenshot of the window is okay, but not preferred.

     (2) Run the dxdiag program.  Click on "Save All Information" to 
save the information into a file, and attach that file to the bug report.

With that bug report, we will be able to give you specific 
recommendations on how to fix your problem.



On 4/22/2021 5:04 PM, Ichrak Benamri wrote:
> Hello,
> I hope you are doing well.
> I have problem launching the chimera tool (error code: -1073741819), I 
> don't know exactly where the problem is.
> Please, can you help me?
> Thank you
> image.png
> -- 
> *Ichrak BENAMRI*
> PhD Student in Bioinfomatics*
> *
> /+212648548583/
> ichrakbenamri at gmail.com <mailto:ichrakbenamri at gmail.com>
> Systems and Data Engineering Team, National School of Applied Sciences,
> Abdelmalek Essaâdi University, BP1818 Route Ziaten, 90 000, Tangier, 
> Morocco
> Chlamydiae and Mycoplasma Laboratory, Institut Pasteur du Maroc, 
> Casablanca, Morocco
> _______________________________________________
> Chimera-users mailing list: Chimera-users at cgl.ucsf.edu
> Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
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