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<p>Generally weird start up errors are usually due to bugs with the
graphics driver. So the recommendation is to upgrade your
graphics driver. That said, sometimes the newer graphics drivers
introduce bugs, and you need to revert to an earlier version. <br>
</p>
<p>In your case, please prepare the following information and sent
it to <a class="moz-txt-link-abbreviated" href="mailto:chimera-bugs@cgl.ucsf.edu">chimera-bugs@cgl.ucsf.edu</a>:</p>
<p> (1) Run "Chimera - Debug" from the start menu. That will pop
up a window that shows more about the startup process. Ideally,
you will copy and paste the text from that window for the bug
report. A screenshot of the window is okay, but not preferred.</p>
<p> (2) Run the dxdiag program. Click on "Save All Information"
to save the information into a file, and attach that file to the
bug report.</p>
<p>With that bug report, we will be able to give you specific
recommendations on how to fix your problem.</p>
<p> HTH,</p>
<p> Greg<br>
</p>
<div class="moz-cite-prefix">On 4/22/2021 5:04 PM, Ichrak Benamri
wrote:<br>
</div>
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cite="mid:CAGTH2ge7fC25XWFVMRP5Om8ZvhW9h=aS9GwOMN7u13uUkSeLqw@mail.gmail.com">
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<div>Hello,</div>
<div>I hope you are doing well.</div>
<div>I have problem launching the chimera tool (error code:
-1073741819), I don't know exactly where the problem is.</div>
<div>Please, can you help me?</div>
<div>Thank you</div>
<div><br>
</div>
<img src="cid:part1.EBD87319.278453BC@cgl.ucsf.edu"
alt="image.png" class="" width="378" height="142"><br>
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<p class="MsoNormal"
style="text-align:left;margin-bottom:0.0001pt;line-height:normal"><b><font
face="tahoma, sans-serif">Ichrak BENAMRI</font></b></p>
<p class="MsoNormal"
style="text-align:left;margin-bottom:0.0001pt;line-height:normal"><font
face="tahoma, sans-serif">PhD Student in
Bioinfomatics<b><br>
</b></font></p>
<p class="MsoNormal"
style="text-align:left;margin-bottom:0.0001pt;line-height:normal"><i><font
face="tahoma, sans-serif">+212648548583</font></i></p>
<p class="MsoNormal"
style="text-align:left;margin-bottom:0.0001pt;line-height:normal"><span
lang="FR"><a
href="mailto:ichrakbenamri@gmail.com"
style="color:rgb(17,85,204)" target="_blank"
moz-do-not-send="true"><font face="tahoma,
sans-serif">ichrakbenamri@gmail.com</font></a></span></p>
<p class="MsoNormal"
style="text-align:left;margin-bottom:0.0001pt;line-height:normal"><span><font
face="tahoma, sans-serif">Systems and Data
Engineering Team, National School of Applied
Sciences, </font></span></p>
<p class="MsoNormal"
style="text-align:left;margin-bottom:0.0001pt;line-height:normal"><font
face="tahoma, sans-serif">Abdelmalek Essaâdi
University, BP1818 Route Ziaten, 90 000,
Tangier, Morocco</font></p>
<p class="MsoNormal"
style="text-align:left;margin-bottom:0.0001pt;line-height:normal"><span><font
face="tahoma, sans-serif">Chlamydiae and
Mycoplasma Laboratory, Institut Pasteur du
Maroc, Casablanca, Morocco</font></span><br
style="line-height:normal;text-align:-webkit-auto">
</p>
</div>
</div>
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<br>
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src="https://mailtrack.io/trace/mail/60975f9f0cc8fd1655ce4d06284907b8fe3746e2.png?u=2061598"
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<pre class="moz-quote-pre" wrap="">_______________________________________________
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