id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 3829 "save PNG from toolbar: Unknown image file format ""png image""" chimerax-bug-report@… Eric Pettersen "{{{ The following bug report has been submitted: Platform: Windows-10-10.0.19041 ChimeraX Version: 0.91 (2019-10-24) Description (Describe the actions that caused this problem to occur here) Log: UCSF ChimeraX version: 0.91 (2019-10-24) © 2016-2019 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX > open C:\\\Users\\\Tom\\\AppData\\\Local\\\Temp\\\5eky-2.pdb 5eky-2.pdb title: Crystal structure of deoxyribose-phosphate aldolase from escherichia coli (K58E-Y96W mutant) [more info...] Chain information for 5eky-2.pdb #1 --- Chain | Description A | deoxyribose-phosphate aldolase Non-standard residues in 5eky-2.pdb #1 --- BU2 — 1,3-butanediol EPE — 4-(2-hydroxyethyl)-1-piperazine ethanesulfonic acid (HEPES) > show surfaces > delete ::name=""HOH"" > delete ::name=""EPE"" > color bfactor 1871 atoms, 250 residues, 1 surfaces, atom bfactor range 6.11 to 36.7 > lighting soft > hide surfaces > color bychain > rainbow > lighting full > lighting flat > lighting shadows true intensity 0.5 > lighting simple > lighting soft > hide surfaces > show surfaces > color bychain > color bfactor 1871 atoms, 250 residues, 1 surfaces, atom bfactor range 6.11 to 36.7 > mlp Map values for surface ""5eky-2.pdb_A SES surface"": minimum -28.25, mean -5.288, maximum 21.52 > color bfactor 1871 atoms, 250 residues, 1 surfaces, atom bfactor range 6.11 to 36.7 > color bychain Expected a color or one of 'byatom', 'bychain', 'byelement', 'byhetero', 'bymodel', 'bynucleotide', 'bypolymer', 'fromatoms', or 'random' or a keyword Expected a collection of one of 'All', 'atoms', 'bonds', 'cartoons', 'labels', 'pseudobonds', 'ribbons', 'rings', or 'surfaces' or a keyword > color red surfaces Expected a collection of one of 'All', 'atoms', 'bonds', 'cartoons', 'labels', 'pseudobonds', 'ribbons', 'rings', or 'surfaces' or a keyword > color dark blue surfaces Expected a collection of one of 'All', 'atoms', 'bonds', 'cartoons', 'labels', 'pseudobonds', 'ribbons', 'rings', or 'surfaces' or a keyword > color dodger blue surfaces > graphics silhouettes false Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 454, in run_provider return api._api_caller.run_provider(api, session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1595, in run_provider return cls._get_func(api, ""run_provider"")(session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\\__init__.py"", line 36, in run_provider tool.run_provider(session, name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 308, in run_provider what(session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 228, in _file_save session.ui.main_window.file_save_cb(session) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\ui\gui.py"", line 629, in file_save_cb self.save_dialog.display(self, session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 139, in display fmt.save(session, filename) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 55, in save fmt.export(session, self.add_missing_file_suffix(filename, fmt), fmt.name) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\io.py"", line 220, in export result = self.export_func(session, path, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\image.py"", line 74, in save_image raise UserError('Unknown image file format ""%s""' % format_name) chimerax.core.errors.UserError: Unknown image file format ""png image"" Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 454, in run_provider return api._api_caller.run_provider(api, session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1595, in run_provider return cls._get_func(api, ""run_provider"")(session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\\__init__.py"", line 36, in run_provider tool.run_provider(session, name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 308, in run_provider what(session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 228, in _file_save session.ui.main_window.file_save_cb(session) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\ui\gui.py"", line 629, in file_save_cb self.save_dialog.display(self, session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 139, in display fmt.save(session, filename) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 55, in save fmt.export(session, self.add_missing_file_suffix(filename, fmt), fmt.name) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\io.py"", line 220, in export result = self.export_func(session, path, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\image.py"", line 74, in save_image raise UserError('Unknown image file format ""%s""' % format_name) chimerax.core.errors.UserError: Unknown image file format ""png image"" During handling of the above exception, another exception occurred: Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 171, in callback bundle_info.run_provider(session, name, session.toolbar, display_name=display_name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 459, in run_provider ""run_provider() failed in bundle %s:\n%s"" % (self.name, str(e))) chimerax.core.toolshed.ToolshedError: run_provider() failed in bundle ChimeraX-Toolbar: Unknown image file format ""png image"" chimerax.core.toolshed.ToolshedError: run_provider() failed in bundle ChimeraX-Toolbar: Unknown image file format ""png image"" File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 459, in run_provider ""run_provider() failed in bundle %s:\n%s"" % (self.name, str(e))) See log for complete Python traceback. Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 454, in run_provider return api._api_caller.run_provider(api, session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1595, in run_provider return cls._get_func(api, ""run_provider"")(session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\\__init__.py"", line 36, in run_provider tool.run_provider(session, name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 308, in run_provider what(session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 228, in _file_save session.ui.main_window.file_save_cb(session) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\ui\gui.py"", line 629, in file_save_cb self.save_dialog.display(self, session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 139, in display fmt.save(session, filename) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 55, in save fmt.export(session, self.add_missing_file_suffix(filename, fmt), fmt.name) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\io.py"", line 220, in export result = self.export_func(session, path, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\image.py"", line 74, in save_image raise UserError('Unknown image file format ""%s""' % format_name) chimerax.core.errors.UserError: Unknown image file format ""png image"" Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 454, in run_provider return api._api_caller.run_provider(api, session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1595, in run_provider return cls._get_func(api, ""run_provider"")(session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\\__init__.py"", line 36, in run_provider tool.run_provider(session, name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 308, in run_provider what(session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 228, in _file_save session.ui.main_window.file_save_cb(session) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\ui\gui.py"", line 629, in file_save_cb self.save_dialog.display(self, session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 139, in display fmt.save(session, filename) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 55, in save fmt.export(session, self.add_missing_file_suffix(filename, fmt), fmt.name) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\io.py"", line 220, in export result = self.export_func(session, path, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\image.py"", line 74, in save_image raise UserError('Unknown image file format ""%s""' % format_name) chimerax.core.errors.UserError: Unknown image file format ""png image"" During handling of the above exception, another exception occurred: Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 171, in callback bundle_info.run_provider(session, name, session.toolbar, display_name=display_name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 459, in run_provider ""run_provider() failed in bundle %s:\n%s"" % (self.name, str(e))) chimerax.core.toolshed.ToolshedError: run_provider() failed in bundle ChimeraX-Toolbar: Unknown image file format ""png image"" chimerax.core.toolshed.ToolshedError: run_provider() failed in bundle ChimeraX-Toolbar: Unknown image file format ""png image"" File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 459, in run_provider ""run_provider() failed in bundle %s:\n%s"" % (self.name, str(e))) See log for complete Python traceback. > save C:\WINDOWS\system32\image1.png supersample 3 [Errno 13] Permission denied: 'C:\\\WINDOWS\\\system32\\\image1.png' Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 454, in run_provider return api._api_caller.run_provider(api, session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1595, in run_provider return cls._get_func(api, ""run_provider"")(session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\\__init__.py"", line 36, in run_provider tool.run_provider(session, name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 308, in run_provider what(session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 228, in _file_save session.ui.main_window.file_save_cb(session) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\ui\gui.py"", line 629, in file_save_cb self.save_dialog.display(self, session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 139, in display fmt.save(session, filename) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 55, in save fmt.export(session, self.add_missing_file_suffix(filename, fmt), fmt.name) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\io.py"", line 220, in export result = self.export_func(session, path, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\image.py"", line 74, in save_image raise UserError('Unknown image file format ""%s""' % format_name) chimerax.core.errors.UserError: Unknown image file format ""png image"" Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 454, in run_provider return api._api_caller.run_provider(api, session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1595, in run_provider return cls._get_func(api, ""run_provider"")(session, name, mgr, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\\__init__.py"", line 36, in run_provider tool.run_provider(session, name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 308, in run_provider what(session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 228, in _file_save session.ui.main_window.file_save_cb(session) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\ui\gui.py"", line 629, in file_save_cb self.save_dialog.display(self, session) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 139, in display fmt.save(session, filename) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\ui\save_dialog.py"", line 55, in save fmt.export(session, self.add_missing_file_suffix(filename, fmt), fmt.name) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\io.py"", line 220, in export result = self.export_func(session, path, **kw) File ""C:\Program Files\ChimeraX\bin\lib\site-packages\chimerax\core\image.py"", line 74, in save_image raise UserError('Unknown image file format ""%s""' % format_name) chimerax.core.errors.UserError: Unknown image file format ""png image"" During handling of the above exception, another exception occurred: Traceback (most recent call last): File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\toolbar\tool.py"", line 171, in callback bundle_info.run_provider(session, name, session.toolbar, display_name=display_name) File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 459, in run_provider ""run_provider() failed in bundle %s:\n%s"" % (self.name, str(e))) chimerax.core.toolshed.ToolshedError: run_provider() failed in bundle ChimeraX-Toolbar: Unknown image file format ""png image"" chimerax.core.toolshed.ToolshedError: run_provider() failed in bundle ChimeraX-Toolbar: Unknown image file format ""png image"" File ""C:\Program Files\ChimeraX\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 459, in run_provider ""run_provider() failed in bundle %s:\n%s"" % (self.name, str(e))) See log for complete Python traceback. OpenGL version: 3.3.0 NVIDIA 432.00 OpenGL renderer: GeForce GTX 970/PCIe/SSE2 OpenGL vendor: NVIDIA Corporation }}} " defect closed normal Input/Output 0.91 duplicate all ChimeraX