id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
3478	Could not get OpenGL vendor string	phatdip@…	Tom Goddard	"{{{
The following bug report has been submitted:
Platform:        Windows-10-10.0.18362
ChimeraX Version: 1.0 (2020-06-04 23:15:07 UTC)
Description
Hi Chimerax team,
I attempted to start MRC file, however not with success. I am not sure how add or to find the OpenGL version.
Thanks ahead for your help
Phat



Log:
Startup Errors  
---  
bug | OpenGL.error.GLError: GLError(  
err = 1282,  
description = b'invalid operation',  
baseOperation = glGetString,  
cArguments = (GL_VENDOR,)  
)  
  
File ""src\errorchecker.pyx"", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
  
See log for complete Python traceback.  
  
  
error | ChimeraX requires OpenGL graphics version 3.3.  
Your computer graphics driver provided version 2.1  
Try updating your graphics driver.  
warning | No statusbar messages will be shown due to inadequate OpenGL  
note | Traceback (most recent call last):  
  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\ui\graphics.py"", line 56, in event  
  
self._check_opengl()  
  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\ui\graphics.py"", line 76, in _check_opengl  
  
self._check_for_bad_intel_driver()  
  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\ui\graphics.py"", line 86, in _check_for_bad_intel_driver  
  
if r.opengl_vendor() == 'Intel':  
  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\graphics\opengl.py"", line 980, in opengl_vendor  
  
return GL.glGetString(GL.GL_VENDOR).decode('utf-8')  
  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\OpenGL\platform\baseplatform.py"", line 415, in __call__  
  
return self( *args, **named )  
  
File ""src\errorchecker.pyx"", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
  
OpenGL.error.GLError: GLError(  
  
err = 1282,  
  
description = b'invalid operation',  
  
baseOperation = glGetString,  
  
cArguments = (GL_VENDOR,)  
  
)  
  
  
  
  
UCSF ChimeraX version: 1.0 (2020-06-04)  
© 2016-2020 Regents of the University of California. All rights reserved.  
How to cite UCSF ChimeraX  

> open E:/MIT/Nup82complex/190614/Class3D/run_class001.mrc

Traceback (most recent call last):  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\ui\graphics.py"", line 56, in event  
self._check_opengl()  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\ui\graphics.py"", line 76, in _check_opengl  
self._check_for_bad_intel_driver()  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\ui\graphics.py"", line 86, in _check_for_bad_intel_driver  
if r.opengl_vendor() == 'Intel':  
File ""C:\Program Files\ChimeraX 1.0\bin\lib\site-
packages\chimerax\graphics\opengl.py"", line 980, in opengl_vendor  
return GL.glGetString(GL.GL_VENDOR).decode('utf-8')  
File ""src\errorchecker.pyx"", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
OpenGL.error.GLError: GLError(  
err = 1280,  
description = b'invalid enumerant',  
baseOperation = glGetString,  
cArguments = (GL_VENDOR,),  
result = b'Intel'  
)  
  
OpenGL.error.GLError: GLError(  
err = 1280,  
description = b'invalid enumerant',  
baseOperation = glGetString,  
cArguments = (GL_VENDOR,),  
result = b'Intel'  
)  
  
File ""src\errorchecker.pyx"", line 58, in
OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError  
  
See log for complete Python traceback.  
  
Opened run_class001.mrc, grid size 240,240,240, pixel 1.6, shown at level
0.0212, step 1, values float32  




OpenGL version: unknown
Could not make opengl context current
Manufacturer: Acer
Model: Aspire 4820TG
OS: Microsoft Windows 10 Pro (Build 18363)
Memory: 3,949,649,920
MaxProcessMemory: 137,438,953,344
CPU: 4 Intel(R) Core(TM) i7 CPU       M 640  @ 2.80GHz""
PyQt version: 5.12.3
Compiled Qt version: 5.12.4
Runtime Qt version: 5.12.8

}}}
"	defect	closed	normal		Graphics		fixed						all	ChimeraX