[Chimera-users] Question Regarding on Finding Distances

[Tom Goddard]

Hi Padua,

  Search online to find how to update your Windows graphics driver.  Unfortunately for old laptops, there may not be any new graphics driver.

	Tom


> On Jun 5, 2018, at 1:01 PM, Xiong, Padua L wrote:
> 
> Hi Tom,
> 
> After following what you have said, under the Gathered Information provided from the Bug Report Dialog I have found:
> 
> OpenGL Vendor: Microscoft Corporation
> OpenGL Renderer: GDI Generic
> OpenGL Version: 1.1.0 
> 
> Because everything is listed as you have said, I can see that this problem is occurring because of the graphics driver.
> 
> Thank you so much for your fast response.
> 
> Padua
> 
> From: Tom Goddard <goddard at sonic.net <mailto:goddard at sonic.net>>
> Sent: Tuesday, June 5, 2018 1:48:07 PM
> To: Xiong, Padua L
> Cc: chimera-users at cgl.ucsf.edu <mailto:chimera-users at cgl.ucsf.edu>
> Subject: Re: [Chimera-users] Question Regarding on Finding Distances
>  
> Probably your graphics driver is not adequate.  You can check what driver Chimera is using with Chimera menu Help / Report a Bug under “Gathered information” it will list OpenGL Renderer and Version.  If it says Microsoft GDI 1.1 then you are using 1990s graphics and Chimera won’t do selection.  You would need to update your driver.
> 
> Tom
> 
> 
>> On Jun 5, 2018, at 12:26 PM, Xiong, Padua L  wrote:
>> 
>> Hi there,
>> 
>> My name is Padua and I'm an undergraduate research assistant working on pharmacogenomics. To do this, I have been using your program UCSF Chimera.
>> 
>> I've been trying to find the distances between a protein and a drug but keep running into problems with selecting an atom in the graphics. When I try doing Ctrl-click or Shift-Ctrl-click to select an atom, I don't select anything at all (nothing is highlighted green as its supposed to when something is selected).
>> 
>> My professor I'm working under has tried changing the mouse settings as well. Is there something I'm missing that's not listed in the User's Guide and tutorials?
>> 
>> Much thanks,
>> 
>> Padua 
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