[Chimera-users] Video issues

[Mark Warren]

Hi,

I tried that, generated a new preferences file, and no change I’m afraid.

The only thing that might be a factor I can think of is I changed the python install from std python(3.6) to anaconda (python 3.6).  All other python apps work fine.  Is this likely to be a cause, is there something I can check, a path, env variable setting, something like that?

Thanks for your help



From: Eric Pettersen [mailto:pett at cgl.ucsf.edu]
Sent: 12 February 2018 23:40
To: Mark Warren <mark.warren at md.catapult.org.uk>
Cc: chimera-users at cgl.ucsf.edu
Subject: Re: [Chimera-users] Video issues

Hi Mark,
               I have a vague recollection that this problem is caused by a problematic preferences file — particularly a bad entry in the recently opened files list.  You can test this by renaming your “preferences” file to something else and then starting Chimera.  You can tell which folder that file is in by starting Chimera, opening Preferences (Favorites->Preferences) and changing the Category in the resulting dialog to “Preferences”.  The location of the preferences file will then be displayed.  On Windows the folder typically is C:\Documents and Settings\your_user_name\Application Data.
               I’m keeping my fingers crossed that this works…

—Eric


On Feb 9, 2018, at 1:20 AM, Mark Warren <mark.warren at md.catapult.org.uk<mailto:mark.warren at md.catapult.org.uk>> wrote:

Hi,

Thanks for that.  I have updated to the latest graphics version and no change.  I then executed the commands and no change.  I load up the 1yti example, the IDLE window shows #0, chain A: SIV proteinase and #0, chain I: peptide product so I know it loaded

I have installed Anaconda python, are there any known issues/gotchas with python installations?

Thanks for the help

Mark

From: Eric Pettersen [mailto:pett at cgl.ucsf.edu]
Sent: 08 February 2018 21:37
To: Mark Warren <mark.warren at md.catapult.org.uk<mailto:mark.warren at md.catapult.org.uk>>
Cc: chimera-users at cgl.ucsf.edu<mailto:chimera-users at cgl.ucsf.edu>
Subject: Re: [Chimera-users] Video issues

Hi Mark,
              Probably the first thing to check is that the driver for your graphics card is up to date.  If the problem persists after installing the most recent driver for your card, then try this experiment:  Open the IDLE Python shell (Tools->General Controls->IDLE) and type:

from chimera.tkgui import app
app.rapidAccess.shown = False

Doe the rapid access interface go away when you do that?

—Eric

              Eric Pettersen
              UCSF Computer Graphics Lab




On Feb 8, 2018, at 8:15 AM, Mark Warren <mark.warren at md.catapult.org.uk<mailto:mark.warren at md.catapult.org.uk>> wrote:

Hi,

Running win10 and using Chimera 1.12.  Upon startup I’m getting the splash logo, then the rapid access screen.  All OK so far.  However I load any protein and the dialog along the bottom status bar confirms its loaded but the screen still shows the rapid access screen.  I can toggle the lightning button in the bottom right as much as I like but it remains on the rapid access screen.  Any ideas what to check?

Thanks
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