[Chimera-users] some issues with download Chimera

[Tom Goddard]

Hi Daming,

  I guess you mean that Chimera will only display on one of your two displays, and on the display it does work on the appearance is poor?  On dual screen computers Chimera usually works correctly on either display and can be dragged between the two displays — we use this routinely at UCSF where both a display and projector are connected.  So the problem has something to do with your exact computer setup, such as the operating system and possibly using 4K displays may be a factor in the poor appearance.

  If you use menu Help / Report a Bug… in Chimera this will tell us your operating system, Chimera version, and graphics driver.  Please also add the display resolutions in the description and a little about what the problem is, e.g. cannot drag Chimera from one screen to the other.  After that we will reply to you through the bug tracking system.

	Tom

> On Aug 23, 2018, at 9:25 AM, Zhu, Daming (NIH/NIAID) [E] <dzhu at niaid.nih.gov> wrote:
> 
> Hello,
>  
> I have some issues with downloading Chimera. I can download and install it onto my computer, but it messed up my screens—I have two computer screens but only one works (with a terrible looking), and the other one cannot be connected. If I want both Chimera and my two computer screens working, what is the basic requirement for a computer?
>  
> Thank you for your help.
>  
> Best regards,
>  
> Daming Zhu
>  
> Daming Zhu
> Laboratory of Malaria Immunology and Vaccinology
> NIAID/NIH
> Twinbrook I, Room 1118
> 5640 Fishers Lane
> Rockville, MD  20852
> Phone: 301-761-3993
>  
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