[Chimera-users] PROBLEM ABOUT BLAST PROTEIN

[Conrad Huang]

Hi, Rosie.

Can you please try visiting

http://webservices.rbvi.ucsf.edu/opal2/dashboard

in a browser from your computer?  If you get a similar error, then I 
suspect that there may be some sort of network configuration at your 
location that requires setup for accessing certain web sites, including 
the Chimera web services site.  Thanks.

Conrad

On 7/18/2017 2:46 AM, Rosie Spera wrote:
> Dear support,
> 
> I am trying to open Chimera's Blast Protein, but everytime I receive 
> this error:
> 
> Traceback from web service request (connection setup):
> Traceback (most recent call last):
>    File "C:\Program Files\Chimera 
> 1.11.2\share\WebServices\opal_client.py", line 11, in __init__
>      self._setup(serviceName, opalURL, sessionData)
>    File "C:\Program Files\Chimera 
> 1.11.2\share\WebServices\opal_client.py", line 50, in _setup
>      self.sudsClient = Client(self.serviceURL + "?wsdl", **kw)
>    File "C:\Program Files\Chimera 
> 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\client.py", 
> line 115, in __init__
>      self.wsdl = reader.open(url)
>    File "C:\Program Files\Chimera 
> 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", 
> line 150, in open
>      d = self.fn(url, self.options)
>    File "C:\Program Files\Chimera 
> 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\wsdl.py", 
> line 136, in __init__
>      d = reader.open(url)
>    File "C:\Program Files\Chimera 
> 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", 
> line 74, in open
>      d = self.download(url)
>    File "C:\Program Files\Chimera 
> 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", 
> line 92, in download
>      fp = self.options.transport.open(Request(url))
>    File "C:\Program Files\Chimera 
> 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\https.py", 
> line 62, in open
>      return HttpTransport.open(self, request)
>    File "C:\Program Files\Chimera 
> 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\http.py", 
> line 69, in open
>      raise TransportError(str(e), e.code, e.fp)
> TransportError: HTTP Error 407: Proxy Authentication Required
> 
> Typically, if you get a TypeError, it's a problem on the remote server
> and it should be fixed shortly.  If you get a different error or
> get TypeError consistently for more than a day, please report the
> problem using the Report a Bug... entry in the Help menu.  Please
> include the traceback printed above as part of the problem description.
> Traceback from Blastp request:
> Traceback (most recent call last):
>    File "C:\Program Files\Chimera 
> 1.11.2\share\blastpdb\ParserBlastP.py", line 361, in _initBlast
>      self.opal = OpalService(self.ServiceName)
>    File "C:\Program Files\Chimera 
> 1.11.2\share\WebServices\opal_client.py", line 21, in __init__
>      raise NonChimeraError("Web service appears "
> NonChimeraError: Web service appears to be down.  See Reply Log for more 
> details.
> 
> Typically, if you get a TypeError, it's a problem on the remote server
> and it should be fixed shortly.  If you get a different error or
> get TypeError consistently for more than a day, please report the
> problem using the Report a Bug... entry in the Help menu.  Please
> include the traceback printed above as part of the problem description.
> Blast web service appears to be down.  See Reply Log for more details.
> 
> I have configured Chimera to use the proxy server and I have saved the 
> setting.
> 
> I hope any help.
> Best wishes
> 
> 
> Inviato da Outlook <http://aka.ms/weboutlook>
> 
> 
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