[Chimera-users] Web services are down
Elaine Meng
meng at cgl.ucsf.edu
Fri Jan 6 07:43:01 PST 2017
Hello Tanzila,
Yes, the RBVI web services (running Modeller, Blast Protein and others from Chimera) are currently down. We are actively working to fix this problem, but I don’t know how soon it will be resolved.
Best,
Elaine
-----
Elaine C. Meng, Ph.D.
UCSF Computer Graphics Lab (Chimera team) and Babbitt Lab
Department of Pharmaceutical Chemistry
University of California, San Francisco
On Jan 5, 2017, at 12:12 PM, Islam, Tanzila <tanzila.islam at wsu.edu> wrote:
> Hello Elaine
>
> How is everything going?
> I need a little help regarding modeller service with Chimera.
> I was able to perform some insertions to the protein structure using your methods. Your emails were very helpful.
>
> But the modeller is not working properly for last 2 days. Its showing error-
>
> But liiks like the service is down for last couple of days.
> .........................................................................................
> ......................................................................................
> NonChimeraError: Web service appears to be down. See Reply Log for more details.
> Service 'opal:Modeller9v8Service' is unavailable. See Reply Log for more details.
>
> Is there any problem with the web service that you know of? Will that be resolved soon?
> If you can tell me when I will be able to use the service, that will be very helpful.
>
> Thanks
>
> Tanzila Islam
> Graduate Student
> Washington State University
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