[Chimera-users] chimera 1.11.2rc crashes

[Yanni Goudeuk]

Tom

Thank you for your reply.
I do have a spare card available. I will install it and hopefully will make
chimera happier.


On 12 October 2016 at 19:19, Tom Goddard <goddard at sonic.net> wrote:

> These Chimera crashes are very likely caused by a graphics driver bug.
> These are especially common on Nvidia Quadro cards because very few people
> use those cards so the drivers seem worse than for consumer cards.  You
> would only use such a card to support stereoscopic rendering with LCD
> shutter glasses, as you mention.
>
> At any rate, the only thing likely to fix these crashes is to install
> either a newer or older graphics driver that does not hit the bugs.
>
> If you use Chimera menu entry Help / Report a Bug… you can send us a
> report that includes your graphics driver version.  We can discuss the
> problem more through via our bug reporting system.
>
> Tom
>
> On Oct 12, 2016, at 3:17 AM, Yanni Goudeuk <goudeuk at gmail.com> wrote:
>
> Hello Chimera developers
>
> I've got the latest chimera (1.11.2rc), installed on windows 7 (64bit).
> My card is Nvidia Quadro K2000 and is using the latest drivers: 369.49
> - *3D OpenGL stereo* is *enabled* under "*manage 3D settings"* in *nvidia
> Control Panel*
>
> My problem is that chimera crashes a few minutes after I open a .pyc file.
> Sometimes it will crash when I add a map in "*model panel*", sometimes
> when I rotate the structure, sometimes when I go though the tabs under "
> *Favourites*" --> "*Side view*". This is happening with other .pyc files
> too. I can also confirm that this is happening with older versions of
> chimera.
>
>
> Please have a look at the Application error log from event viewer:
>
> The program pythonw.exe version 0.0.0.0 stopped interacting with Windows
> and was closed. To see if more information about the problem is available,
> check the problem history in the Action Center control panel.
>  Process ID: ab0
>  Start Time: 01d2246bcf21dbd4
>  Termination Time: 46
>  Application Path: C:\Program Files\Chimera 1.11.2rc\bin\pythonw.exe
>  Report Id: 3c965b43-905f-11e6-bd99-b8ca3a8bb0d4
>
> If you have any suggestions please let me know.
>
> Many thanks
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