[Chimera-users] Chimera failed abnormally; the exit code was 3.

[Greg Couch]

On Wed, 4 Mar 2009, Andy LiWang wrote:

> Dear Sir/Madam, I just installed Chimera on my Dell Precision M4300 
> laptop equipped with a NVIDIA Quadro FX 360M graphics card. I downloaded 
> chimera-1.3.2577-win32.exe<https://www.cgl.ucsf.edu/cgi-bin/chimera-get.py?file=win32/chimera-1.3.2577-win32.exe> 
> from your website and it auto-installed when I double clicked it.
>
> However, when I started up Chimera it aborted with the following two error
> windows:
> Microsoft Visual C++ Runtime Library
> Runtime error!
> Program: C:\Program Files\Chimera\bin\pythonw.exe
> abnormal program termination
>
> Chimera Launcher Error
> Chimera failed abnormally; the exit code was 3.
> Use the --debug command line option for the full error message
>
> I look forward to your suggestions.
>
> Sincerely yours,
> Andy LiWang

In the Windows version of chimera you can use the "Chimera - Debug" menu 
entry to get the debug output (press the Start button on the taskbar, go 
to All Programs, the UCSF Chimera, then Chimera - Debug).  Then copy and 
paste the debug text into an email to me.

Because there are frequently graphics/video driver problems with laptops,
I'd also recommend updating your graphics/video driver to the latest 
version from Dell.  The last one for Windows XP is version 175.75 from 
7/3/2008, 
<http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R191014&SystemID=WRK_NBK_PNT_P4_M4300&servicetag=&os=WW1&osl=en&deviceid=13675&devlib=0&typecnt=0&vercnt=5&catid=-1&impid=-1&formatcnt=1&libid=6&fileid=262399>.

 	Greg Couch
 	UCSF Computer Graphics Lab
 	http://www.cgl.ucsf.edu/chimera/