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<p>Whether or not you can update your virtual machine to OpenGL 3.3
depends if your virtual machine supports it or not -- that is, it
is a (virtual) hardware problem, not a software problem. For
example, with Oracle VirtualBox on Windows, it is not possible at
this time. I don't have experience with other virtual machine
software to know which ones support OpenGL 3.3. If they do, the
OpenGL provided by the host operating system would need to be
OpenGL 3.3 or higher, and the virtual machine would need to
configured to use the host's OpenGL.</p>
<p>If you do find a virtual machine that supports OpenGL 3.3, please
let us know. As please remember, ChimeraX's performance will be
lower when running in a virtual machine. If you can view the data
with a native version of ChimeraX, you'll be much happier.</p>
<p> Good luck,</p>
<p> Greg<br>
</p>
<p> <br>
</p>
<div class="moz-cite-prefix">On 10/20/2021 1:01 PM, Amaya Cuesta,
Joan via ChimeraX-users wrote:<br>
</div>
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<font size="2" face="Calibri"><span style="font-size:11pt;">
<div>Dear ChimeraX Team,</div>
<div> </div>
<div><font color="#1D1C1D">I’m trying to use ChimeraX on my VM
(Ubuntu 20.04.01), but I’m having the error on the
screenshot attached below.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D"><img
src="cid:9BC588B9688EAB4CB8E575A70C0FFCD5@eurprd05.prod.outlook.com"
moz-do-not-send="true"> </font></div>
<div><font color="#1D1C1D">I tried to update OpenGL to 3.3,
and on the terminal it seems that it installed everything
but then when I try to open again I’m getting the same
issue.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D">I tried to update OpenGL following
this: <a
href="https://www.reddit.com/r/Ubuntu/comments/8tpq05/how_can_update_my_display_driver_to_opengl_33/"
moz-do-not-send="true"><font size="3" face="Arial"
color="#0563C1"><span style="font-size:11.5pt;"><u>https://www.reddit.com/r/Ubuntu/comments/8tpq05/how_can_update_my_display_driver_to_opengl_33/</u></span></font></a></font></div>
<div> </div>
<div>But always when I do the command: <font color="#1D1C1D">glxinfo
| grep "OpenGL version</font><font color="#1D1C1D">"</font><font
color="#1D1C1D"> , </font><font color="#1D1C1D">it shows:
</font><font color="#1D1C1D">“</font><font color="#1D1C1D">OpenGL
version string: 3.1 Mesa 21.0.</font><font color="#1D1C1D">3</font><font
color="#1D1C1D">”.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D">Not sure why it is not updating to
3.3 while all the other packages are upgraded.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D">Could you please advice?<font
color="black"> </font></font></div>
<div> </div>
<div>Kind regards</div>
<div> </div>
<div><font size="2" face="Arial"><span style="font-size:10pt;"><b>Joan
Cuesta (BSc)</b></span></font></div>
<div> </div>
<div><font size="2" face="Arial"><span style="font-size:10pt;">Viral
Zoonoses Research Scientist</span></font></div>
<div><font size="2" face="Arial" color="#2F5496"><span
style="font-size:10pt;"><b>Rabies and Viral Zoonoses
Group</b></span></font></div>
<div><font size="2" face="Arial" color="#538135"><span
style="font-size:10pt;"><b>Animal & Plant Health
Agency</b> <b>(APHA)</b></span></font></div>
<div><font size="2" face="Arial"><span style="font-size:10pt;">Internal
extension: 71528 External: 02087201528 |
Email:<font color="#888700"> </font><a
href="mailto:Joan.Cuesta@apha.gov.uk"
moz-do-not-send="true"><font color="blue"><u>Joan.Cuesta@apha.gov.uk</u></font></a></span></font></div>
<div><font size="2" face="Arial"><span style="font-size:10pt;">Website:
<a href="http://www.gov.uk/apha" moz-do-not-send="true"><font
color="#385623"><u>www.gov.uk/apha</u></font></a> |
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moz-do-not-send="true"><font color="#385623"><u>@APHAgovuk</u></font></a>
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APHA Weybridge, Woodham Lane, New Haw, Addlestone,
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