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<div>Dear ChimeraX Team,</div>
<div> </div>
<div><font color="#1D1C1D">I’m trying to use ChimeraX on my VM (Ubuntu 20.04.01), but I’m having the error on the screenshot attached below.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D"><img src="cid:9BC588B9688EAB4CB8E575A70C0FFCD5@eurprd05.prod.outlook.com"> </font></div>
<div><font color="#1D1C1D">I tried to update OpenGL to 3.3, and on the terminal it seems that it installed everything but then when I try to open again I’m getting the same issue.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D">I tried to update OpenGL following this: <a href="https://www.reddit.com/r/Ubuntu/comments/8tpq05/how_can_update_my_display_driver_to_opengl_33/"><font face="Arial" size="3" color="#0563C1"><span style="font-size:11.5pt;"><u>https://www.reddit.com/r/Ubuntu/comments/8tpq05/how_can_update_my_display_driver_to_opengl_33/</u></span></font></a></font></div>
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<div>But always when I do the command: <font color="#1D1C1D">glxinfo | grep "OpenGL version</font><font color="#1D1C1D">"</font><font color="#1D1C1D"> , </font><font color="#1D1C1D">it shows: </font><font color="#1D1C1D">“</font><font color="#1D1C1D">OpenGL
version string: 3.1 Mesa 21.0.</font><font color="#1D1C1D">3</font><font color="#1D1C1D">”.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D">Not sure why it is not updating to 3.3 while all the other packages are upgraded.</font></div>
<div><font color="#1D1C1D"> </font></div>
<div><font color="#1D1C1D">Could you please advice?<font color="black"> </font></font></div>
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<div>Kind regards</div>
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<div><font face="Arial" size="2"><span style="font-size:10pt;"><b>Joan Cuesta (BSc)</b></span></font></div>
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<div><font face="Arial" size="2"><span style="font-size:10pt;">Viral Zoonoses Research Scientist</span></font></div>
<div><font face="Arial" size="2" color="#2F5496"><span style="font-size:10pt;"><b>Rabies and Viral Zoonoses Group</b></span></font></div>
<div><font face="Arial" size="2" color="#538135"><span style="font-size:10pt;"><b>Animal & Plant Health Agency</b> <b>(APHA)</b></span></font></div>
<div><font face="Arial" size="2"><span style="font-size:10pt;">Internal extension: 71528 External: 02087201528 | Email:<font color="#888700"> </font><a href="mailto:Joan.Cuesta@apha.gov.uk"><font color="blue"><u>Joan.Cuesta@apha.gov.uk</u></font></a></span></font></div>
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