<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Guillaume,<div class=""><br class=""></div><div class=""> I made a bug report for this.<br class=""><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span><a href="https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/5314" class="">https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/5314</a><br class=""><div><br class=""></div><div>Missing shared libraries on the various Linux distributions is a never ending scourge. Almost always I have seen links that include 1, 2, and 3 digit version suffixes. I think this is a deficiency of the RPM you got. I would be very surprised if CentOS 8 or RHEL 8 fails to encode movies in ChimeraX as no one has reported that.</div><div><br class=""></div><div> Could you reply to the bug report email whether you installed the ChimeraX generic linux build or ChimeraX RPM? I believe the generic Linux ChimeraX distribution is especially prone to missing libraries because it does not use a package manager.</div><div><br class=""></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>Tom</div><div><br class=""><blockquote type="cite" class=""><div class="">On Sep 29, 2021, at 3:32 AM, Guillaume Gaullier via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:</div><br class="Apple-interchange-newline"><div class="">
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii" class="">
<div class="">
<div class="" style="word-wrap:break-word; line-break:after-white-space">Hello,
<div class=""><br class="">
</div>
<div class="">This time I am reporting what looks almost certainly like a bug.</div>
<div class=""><br class="">
</div>
<div class="">Using ChimeraX version 1.2.5 on Rocky Linux 8.4 (installed from the RHEL/CentOS 8 RPM package), I get the following error in the Log when trying to use the movie encode command (I attached a copy of the full error message in the Log):</div>
<div class=""><br class="">
</div>
<div class="">/usr/libexec/UCSF-ChimeraX/bin/ffmpeg: error while loading shared libraries: libbz2.so.1.0: cannot open shared object file: No such file or directory</div>
<div class="">
<div class=""><br class="x_webkit-block-placeholder">
</div>
<div class="">Turns out I definitely have libbz2 on my system, but not under the filename ChimeraX (or ffmpeg bundled with ChimeraX) is looking for:</div>
<div class=""><br class="">
</div>
<div class=""><font face="Courier New" class="">$ ls -l /usr/lib64/ | grep libbz2<br class="">
lrwxrwxrwx. 1 root root 11 Apr 7 03:44 libbz2.so -> libbz2.so.1<br class="">
lrwxrwxrwx. 1 root root 15 Apr 7 03:44 libbz2.so.1 -> libbz2.so.1.0.6<br class="">
-rwxr-xr-x. 1 root root 73008 Apr 7 03:44 libbz2.so.1.0.6</font><br class="">
<br class="">
</div>
<div class="">If I create a symlink to libbz2.so.1.0.6 and name it libbz2.so.1.0, my movie encode command finishes fine and produces a movie file. So it was easy to work around this problem, but obviously it would be a lot better if it worked out of the box
and the user did not have to mess with system files as root.</div>
<div class=""><br class="x_webkit-block-placeholder">
</div>
<div class="">Thank you in advance,</div>
<div class=""><br class="">
Guillaume<br class="">
<br class="">
</div>
<div class=""></div>
</div>
</div>
<div class="" style="word-wrap:break-word; line-break:after-white-space">
<div class="">
<div class=""></div>
</div>
<div class=""><br class="">
</div>
</div>
<title class="">Page Title</title>
<br class="">
<br class="">
<br class="">
<br class="">
<br class="">
<br class="">
<br class="">
<br class="">
När du har kontakt med oss på Uppsala universitet med e-post så innebär det att vi behandlar dina personuppgifter. För att läsa mer om hur vi gör det kan du läsa här: http://www.uu.se/om-uu/dataskydd-personuppgifter/
<br class="">
<br class="">
E-mailing Uppsala University means that we will process your personal data. For more information on how this is performed, please read here: http://www.uu.se/en/about-uu/data-protection-policy
</div>
</div></blockquote></div></div></div></body></html>