<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Saverio reports his problem where ChimeraX "preset original" hung was solved by updating his graphics driver.<div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Tom<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">Begin forwarded message:</div><br class="Apple-interchange-newline"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">From: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><a href="mailto:svle@tiscali.it" class="">svle@tiscali.it</a><br class=""></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Subject: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><b class="">Re: [chimerax-users] Problem with preset original command in Chimerax 1.2.5</b><br class=""></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Date: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">June 26, 2021 at 1:21:04 AM PDT<br class=""></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;" class=""><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">To: </b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">Tom Goddard <br class=""></span></div><br class=""><div class="">
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I have upgraded the graphics driver by a program from AMD website and now it seems that all is working fine and the graphics operations are more responsive and faster.<br class="">The picture is very nice.<br class="">I have used the Report a Bug before and after the driver upgrading to give driver version information.<br class=""><br class="">Many thanks.<br class="">Saverio <br class=""><p class="">Il 25.06.2021 21:05 Tom Goddard ha scritto:</p>
<blockquote type="cite" style="padding-left:5px; border-left:#1010ff 2px solid; margin-left:5px; width:100%" class=""><!-- html ignored --><!-- head ignored --><!-- meta ignored -->These commands work fine for me in ChimeraX 1.2.5 on Windows 10. It is likely a bug in your graphics driver. Updating your graphics driver might fix it. You can use ChimeraX menu entry Help / Report a Bug and then we will see what graphics card and driver you are using which may give us further ideas.
<div class="">By the way maybe you will like preset cylinders/stubs shown below.</div>
<div class=""><span class="Apple-tab-span" style="white-space: pre;"> </span>Tom<br class="">
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<div class="">On Jun 25, 2021, at 12:34 AM, svle--- via ChimeraX-users <<a href="mailto:chimerax-users@cgl.ucsf.edu" class="">chimerax-users@cgl.ucsf.edu</a>> wrote:</div>
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<div class="">Hi,<br class="">I have a problem with Chimerax 1.2.5 on windows 10.<br class="">In the command line I use the following:<br class=""><br class="">open 5u1c ( ok )<br class="">preset riboon (ok)<br class="">preset original <br class=""><br class="">After the last command the application freezes and I must to kill it.<br class=""><br class="">What I can do?<br class=""><br class="">Thanks<br class=""><br class="">Saverio<br class=""><br class=""></div>
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