<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Józef,<div class=""><br class=""></div><div class=""> The reason ChimeraX does not start on hour Windows computer is given in the middle of this error message:</div><div class=""><br class=""></div><div class="">ERROR: ChimeraX requires OpenGL graphics version 3.3.<br class="">Your computer graphics driver provided version 1.1</div><div class=""> </div><div class="">Your OpenGL graphics driver is not working. Version 1.1 is from the 1990s and is what Windows gives you when you have no working graphics driver. So the fix will be to install a working graphics driver.</div><div class=""><br class=""></div><div class=""> When ChimeraX does not get a usable graphics driver it is supposed to still start and present a message explaining this. I am not sure why it crashed in your case. But I see in your error message</div><div class=""><br class=""></div><div class="">Windows fatal exception: code 0x80000003</div><div class=""><br class=""></div><div class="">and searching online this says you have misconfigured Windows system files. All the top hits when searching for that error look like scams telling you how to use their special utility to "fix" your system. Be cautious -- I would not suggest running any spacial "cleaner" tools as they are usually malware.</div><div class=""><br class=""></div><div class=""><br class=""></div><div class=""> Tom<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Jun 14, 2020, at 9:54 AM, Lewandowski, Jozef <<a href="mailto:J.R.Lewandowski@warwick.ac.uk" class="">J.R.Lewandowski@warwick.ac.uk</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class="">Hi Tom,<span class="Apple-converted-space"> </span><br class=""></div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class=""><br class=""></div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class="">I finally got to run ChimeraX-console with --debug (did not have access to the machine during lockdown) to see why ChimeraX does not start on my system. I am pasting the output below message. Can you give me any pointers on how to make my ChimeraX installation to work. From a cursory look it seems there is a problem with OpenGL implementation.</div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class="">Any tips would be welcome. I had latest Nvidia studio drivers, now I updated to the latest Nvidia gaming drivers and the problem with starting ChimeraX persists.<br class=""></div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class=""><br class=""></div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class="">Thanks,</div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class="">Józef</div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class=""><br class=""></div><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);" class=""><span class="">Starting main interface<br class=""></span><div class="">[15380:7256:0608/122433.144:ERROR:<a href="http://gl_surface_wgl.cc/" class="">gl_surface_wgl.cc</a>(391)] wglCreatePbufferARB not available.<br class=""></div><div class="">[15380:7256:0608/122433.144:ERROR:gl_surface_qt.cpp(200)] Requested OpenGL implementation is not supported. Implementation: 1<br class=""></div><div class="">Windows fatal exception: code 0x80000003<br class=""></div><div class=""><br class=""></div><div class="">Thread 0x000010d4 (most recent call first):<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\ssl.py", line 1139 in do_handshake<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\ssl.py", line 870 in _create<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\ssl.py", line 423 in wrap_socket<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 1422 in connect<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 966 in send<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 1026 in _send_output<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 1247 in endheaders<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 1298 in _send_request<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 1252 in request<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 1319 in do_open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 1362 in https_open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 503 in _call_chain<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 543 in _open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 525 in open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 222 in urlopen<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\core\toolshed\available.py", line 37 in load<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\core\toolshed\__init__.py", line 444 in reload_available<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\threading.py", line 870 in run<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\threading.py", line 926 in _bootstrap_inner<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\threading.py", line 890 in _bootstrap<br class=""></div><div class=""><br class=""></div><div class="">Thread 0x00001c4c (most recent call first):<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\gui.py", line 879 in _populate_menus<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\gui.py", line 458 in __init__<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\gui.py", line 196 in build<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">ChimeraX</span>_main.py", line 617 in init<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">ChimeraX</span>_main.py", line 895 in <module><br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\runpy.py", line 85 in _run_code<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\runpy.py", line 193 in _run_module_as_main<br class=""></div><div class="">ERROR:<span class="Apple-converted-space"> </span><span class="">ChimeraX</span><span class="Apple-converted-space"> </span>requires OpenGL graphics version 3.3.<br class=""></div><div class="">Your computer graphics driver provided version 1.1<br class=""></div><div class="">Try updating your graphics driver.<br class=""></div><div class="">Traceback (most recent call last):<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\graphics.py", line 56, in event<br class=""></div><div class=""> self._check_opengl()<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\graphics.py", line 76, in _check_opengl<br class=""></div><div class=""> self._check_for_bad_intel_driver()<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\graphics.py", line 86, in _check_for_bad_intel_driver<br class=""></div><div class=""> if r.opengl_vendor() == 'Intel':<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\graphics\opengl.py", line 980, in opengl_vendor<br class=""></div><div class=""> return GL.glGetString(GL.GL_VENDOR).decode('utf-8')<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\OpenGL\platform\baseplatform.py", line 415, in __call__<br class=""></div><div class=""> return self( *args, **named )<br class=""></div><div class=""> File "src\errorchecker.pyx", line 58, in OpenGL_accelerate.errorchecker._ErrorChecker.glCheckError<br class=""></div><div class="">OpenGL.error.GLError: GLError(<br class=""></div><div class=""> err = 1282,<br class=""></div><div class=""> description = b'invalid operation',<br class=""></div><div class=""> baseOperation = glGetString,<br class=""></div><div class=""> cArguments = (GL_VENDOR,)<br class=""></div><div class="">)<br class=""></div><div class="">Windows fatal exception: access violation<br class=""></div><div class=""><br class=""></div><div class="">Thread 0x000010d4 (most recent call first):<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\ssl.py", line 929 in read<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\ssl.py", line 1071 in recv_into<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\socket.py", line 589 in readinto<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 267 in _read_status<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 306 in begin<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\http\client.py", line 1344 in getresponse<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 1322 in do_open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 1362 in https_open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 503 in _call_chain<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 543 in _open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 525 in open<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\urllib\request.py", line 222 in urlopen<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\core\toolshed\available.py", line 37 in load<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\core\toolshed\__init__.py", line 444 in reload_available<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\threading.py", line 870 in run<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\threading.py", line 926 in _bootstrap_inner<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\threading.py", line 890 in _bootstrap<br class=""></div><div class=""><br class=""></div><div class="">Current thread 0x00001c4c (most recent call first):<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\gui.py", line 702 in rapid_access_shown<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">chimerax</span>\ui\gui.py", line 203 in build<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">ChimeraX</span>_main.py", line 617 in init<br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\site-packages\<span class="">ChimeraX</span>_main.py", line 895 in <module><br class=""></div><div class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\runpy.py", line 85 in _run_code<br class=""></div><span class=""> File "C:\Program Files\<span class="">ChimeraX</span><span class="Apple-converted-space"> </span>1.0\bin\lib\runpy.py", line 193 in _run_module_as_main</span><br class=""></div><div id="appendonsend" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""></div><hr tabindex="-1" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; display: inline-block; width: 693.828125px;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class=""></span><div id="divRplyFwdMsg" dir="ltr" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><font face="Calibri, sans-serif" style="font-size: 11pt;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Tom Goddard <<a href="mailto:goddard@sonic.net" class="">goddard@sonic.net</a>><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Thursday, March 12, 2020 9:37 PM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Lewandowski, Jozef <<a href="mailto:J.R.Lewandowski@warwick.ac.uk" class="">J.R.Lewandowski@warwick.ac.uk</a>><br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:chimerax-users@cgl.ucsf.edu" class="">chimerax-users@cgl.ucsf.edu</a> <<a href="mailto:chimerax-users@cgl.ucsf.edu" class="">chimerax-users@cgl.ucsf.edu</a>><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [chimerax-users] ChimeraX does not start after installation</font><div class=""> </div></div><div class="" style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; line-break: after-white-space;">Hi Józef,<div class=""><br class=""></div><div class=""> Try starting ChimeraX from a Windows Command Prompt with the debug option</div><div class=""><br class=""></div><div class="">"c:\Program Files\ChimeraX\bin\ChimeraX-console.exe" --debug</div><div class=""><br class=""></div><div class="">and you will probably get a Python traceback which will give some clue as to what is going wrong. If your graphics driver is not functioning ChimeraX is supposed to show you a window with an error message, but perhaps this has not been tested on Windows.</div><div class=""><br class=""></div><div class=""><span class="x_Apple-tab-span" style="white-space: pre;"></span>Tom</div><div class=""><br class=""></div><div class=""><br class=""><div class=""><br class=""><blockquote type="cite" class=""><div class="">On Mar 12, 2020, at 3:17 AM, Lewandowski, Jozef <<a href="mailto:J.R.Lewandowski@warwick.ac.uk" class="">J.R.Lewandowski@warwick.ac.uk</a>> wrote:</div><br class="x_Apple-interchange-newline"><div class=""><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">Hi,<span class="x_Apple-converted-space"> </span><br class=""></div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);"><br class=""></div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">I am trying to get ChimeraX on a Windows 10 installation on a workstation with 4 GPUs (RTX 2080Ti).</div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">The program installs just fine but when I start it, it shows the splash screen up to Loading main interface and then quits. I have tried both with the 0.92 release and the daily_build.<br class=""></div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">Any chance you could help with with getting it to work?</div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">Browsing archives I learned that this may be down to some incompatibilities with drivers.<br class=""></div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">The onboard graphics is ASPEED Graphics Family with driver version 9.0.10.102</div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">The four Nvidia GeForce RTX2080Ti have driver 26.21.14.4219 installed (I updated to the latest drivers hoping it fixes it - it doesn't).</div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">Any ideas or suggestions?</div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);"><br class=""></div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">Thanks,</div><div class="" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; background-color: rgb(255, 255, 255);">Józef<br class=""></div><span class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; float: none; display: inline !important;">_______________________________________________</span><br class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none;"><span class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; float: none; display: inline !important;">ChimeraX-users mailing list</span><br class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none;"><a href="mailto:ChimeraX-users@cgl.ucsf.edu" class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">ChimeraX-users@cgl.ucsf.edu</a><br class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none;"><span class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; float: none; display: inline !important;">Manage subscription:</span><br class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none;"><a href="http://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users" class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">http://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users</a></div></blockquote></div></div></div></div></blockquote></div><br class=""></div></body></html>