<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Tom,<div class=""><br class=""></div><div class=""> If ChimeraX won't start anymore I think there are two possibilities 1) your computer updated to a broken graphics driver, or 2) the ChimeraX preference settings got messed up. The first thing I suggest is trying a ChimeraX daily build. If that fails then try renaming your preferences directory</div><div class=""><br class=""></div><div class="">C:/Users/<username>/AppData/Local/UCSF/ChimeraX</div><div class=""><br class=""></div><div class="">so ChimeraX won't find it and will start with defaults. If that works, could you make a zip file of your broken preferences directory and use ChimeraX menu Help / Report a Bug... and include the zip file so we can figure out what went wrong and fix it. If none of this fixes it you should see if you can update the graphics driver on your computer. ChimeraX daily builds should show an error message on start-up if the graphics driver is inadequate, but the old ChimeraX 0.9 release may not.</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Tom</div><div class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Dec 3, 2019, at 9:28 PM, Thomas G. Laughlin III <<a href="mailto:t.laughlin@berkeley.edu" class="">t.laughlin@berkeley.edu</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class=""><div class="gmail_default" style="font-family:georgia,serif">Hi,</div><div class="gmail_default" style="font-family:georgia,serif"><br class=""></div><div class="gmail_default" style="font-family:georgia,serif">I've been using ChimeraX 0.9 for a while, but today when I tried to open it,</div><div class="gmail_default" style="font-family:georgia,serif">the group photo comes up and "initializing bundles" then disappears without starting the main interface/GUI. <br class=""></div><div class="gmail_default" style="font-family:georgia,serif"><br class=""></div><div class="gmail_default" style="font-family:georgia,serif">I recently installed items from the toolshed for the first time (2 days ago but ChimeraX worked the day of install) and I tried re-installing ChimeraX without success.</div><div class="gmail_default" style="font-family:georgia,serif"><br class=""></div><div class="gmail_default" style="font-family:georgia,serif">This is on a Windows 10 OS with intel integrated graphics.</div><div class="gmail_default" style="font-family:georgia,serif"><br class=""></div><div class="gmail_default" style="font-family:georgia,serif">Any suggestions on what to do to diagnose and correct the problem?</div><div class="gmail_default" style="font-family:georgia,serif"><br class=""></div><div class="gmail_default" style="font-family:georgia,serif">Thanks for the help,</div><div class="gmail_default" style="font-family:georgia,serif">-Tom<br class=""></div><br class="">-- <span class="gmail_default" style="font-family:georgia,serif"></span><br class=""><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><span class=""><div class=""><div class=""><span style="font-family:georgia,serif" class="">Thomas G. Laughlin III<br class=""></span></div><div class=""><span style="font-family:georgia,serif" class="">PhD MCB (BBSB, Candidate) | <span style="color:rgb(191,144,0)" class=""><span style="color:rgb(241,194,50)" class=""><b class=""><span style="background-color:rgb(11,83,148)" class="">Univ. of California-Berkeley</span></b></span> </span><span style="background-color:rgb(11,83,148)" class=""><span class=""></span></span>| Present<br class=""></span></div><span style="font-family:georgia,serif" class="">BS Biochemistry | <span class=""><span style="color:rgb(241,194,50)" class=""><b class=""><span style="background-color:rgb(0,0,0)" class="">Univ. of Missouri-Columbia</span></b></span> | </span>2014<br class=""></span></div><span style="font-family:georgia,serif" class=""><a href="mailto:t.laughlin@berkeley.edu" target="_blank" class="">t.laughlin@berkeley.edu</a></span><span style="font-family:georgia,serif" class=""><br class=""></span><br class=""><a href="mailto:thomas.laughliniii@gmail.com" target="_blank" class=""></a></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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