<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Pascal,<div class=""><br class=""></div><div class=""> ChimeraX uses the Qt window toolkit for its graphical user interface. Qt is not working on your system, very likely because of a problem with your graphics driver. You may want to try an older graphics driver. There is some small possibility your ChimeraX preferences cause this problem. You could delete those preferences by removing folder</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>C:/Users/<your-user-name>/AppData/Local/UCSF/ChimeraX</div><div class=""><br class=""></div><div class="">This will remove your file history, command history, preferences and any extra tools you installed from the toolshed, basically getting you back to ChimeraX default settings.</div><div class=""><br class=""></div><div class=""> You can use ChimeraX menu Help / Report a Bug if you want to continue to discuss this so it this goes into our bug tracking database including your graphics driver version, that is if the GUI works enough to show the bug reporting dialog.</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Tom</div><div class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Sep 24, 2019, at 3:17 AM, Pascal Albanese UU <<a href="mailto:p.albanese@uu.nl" class="">p.albanese@uu.nl</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class="">Hi Tom, <div class="">thanks for the answer, the driver is already updated, the issue i have is only when i open a structure, at first the screen looks normal, like this: </div><div class=""><br class=""></div><div class=""><div class=""><span id="cid:ii_k0xoomnh0"><image.png></span><br class=""></div></div><div class="">but when i go for resizing the window, everything squeezes...it looks like this:</div><div class=""><div class=""><span id="cid:ii_k0xopy2w1"><image.png></span><br class=""></div></div><div class=""><br class=""></div><div class="">I don't know what kind of bug it might be, </div><div class=""><br class=""></div><div class="">P</div><div class=""><br class=""></div><div class=""><br class=""></div></div></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Il giorno lun 23 set 2019 alle ore 20:01 Tom Goddard <<a href="mailto:goddard@sonic.net" class="">goddard@sonic.net</a>> ha scritto:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div style="overflow-wrap: break-word;" class="">If the user interface buttons and panels do not display in ChimeraX 0.9 and the daily build then it is almost surely a graphics driver problem. Try to update your graphics driver.<div class=""><br class=""></div><div class=""><span class="gmail-m_3320434675603227926Apple-tab-span" style="white-space:pre-wrap"> </span>Tom</div><div class=""><br class=""><div class=""><br class=""><blockquote type="cite" class=""><div class="">On Sep 23, 2019, at 7:26 AM, Pascal Albanese UU wrote:</div><br class="gmail-m_3320434675603227926Apple-interchange-newline"><div class=""><div dir="ltr" class="">Hi Chimera staff, <div class="">i just changed PC ad now i have huge visualization problems of the GUI, when opening is fine but when i open any pdb file or session all buttons and commands in the window disappear. Command line actually works but all i see is this: </div><div class=""><div class=""><span id="gmail-m_3320434675603227926cid:ii_k0wi1g4f0" class=""><image.png></span><br class=""></div><div class=""><br class=""></div><div class="">do you have any explanation? i tried different releases (0.9 official, daily builds)</div><div class=""><br class=""></div><div class="">I'm using W10 enterprise, 64bit, intel i9 9900, UHD graphics 630.</div><div class=""><br class=""></div><div class="">Thanks for the support, </div><div class=""><br class=""></div><div class="">best regards, </div>-- <br class=""><div dir="ltr" class="gmail-m_3320434675603227926m_532843485033525282gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><p class="MsoNormal"><span style="font-family:Arial,sans-serif" class="">Pascal Albanese Ph.D</span></p><p class="MsoNormal"><font face="Arial, sans-serif" class=""><br class=""></font></p><p class="MsoNormal"><font face="Arial, sans-serif" class="">PostDoc </font></p><p class="MsoNormal"><span style="font-family:Arial,sans-serif" class="">Biomolecular Mass Spectrometry and Proteomics</span><span style="font-size:x-small;font-family:Arial,sans-serif" class=""><u class=""></u><u class=""></u></span></p><p class="MsoNormal"><font size="1" class=""><span style="font-family:Arial,sans-serif" class="">Utrecht Institute for Pharmaceutical Sciences</span><span style="font-family:Arial,sans-serif" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><font size="1" class=""><span style="font-family:Arial,sans-serif" class="">Utrecht University</span><span style="font-family:Arial,sans-serif" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><font size="1" class=""><span style="font-family:Arial,sans-serif" class="">Padualaan 8</span><span style="font-family:Arial,sans-serif" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><font size="1" class=""><span style="font-family:Arial,sans-serif" class="">3584 CH, Utrecht</span><span style="font-family:Arial,sans-serif" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><span style="font-family:Arial,sans-serif" class=""><font size="1" class="">The Netherlands</font><span style="font-size:10pt" class=""><u class=""></u><u class=""></u></span></span></p><p class="MsoNormal"><span style="font-family:Arial,sans-serif" class=""><font size="1" class="">Telephone: +31 30 253 6805</font></span></p><p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif" class=""><u class=""></u> <u class=""></u></span></p><p class="MsoNormal"><a href="https://www.hecklab.com/" target="_blank" class="">https://www.hecklab.com/</a><br class=""></p><p class="MsoNormal"><br class=""></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif" class=""><br class=""></span></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif" class=""><br class=""></span></p></div></div></div></div></div></div></div></div></div></div>
_______________________________________________<br class="">ChimeraX-users mailing list<br class=""><a href="mailto:ChimeraX-users@cgl.ucsf.edu" target="_blank" class="">ChimeraX-users@cgl.ucsf.edu</a><br class="">Manage subscription:<br class=""><a href="http://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users" target="_blank" class="">http://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users</a><br class=""></div></blockquote></div><br class=""></div></div></blockquote></div><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div dir="ltr" class="gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><p class="MsoNormal"><span style="font-family:Arial,sans-serif" class="">Pascal Albanese Ph.D</span></p><p class="MsoNormal"><font face="Arial, sans-serif" class=""><br class=""></font></p><p class="MsoNormal"><font face="Arial, sans-serif" class="">PostDoc </font></p><p class="MsoNormal"><span style="font-family: Arial, sans-serif;" class="">Biomolecular Mass Spectrometry and Proteomics</span><span style="font-size: x-small; font-family: Arial, sans-serif;" class=""><u class=""></u><u class=""></u></span></p><p class="MsoNormal"><font size="1" class=""><span style="font-family: Arial, sans-serif;" class="">Utrecht Institute for Pharmaceutical Sciences</span><span style="font-family: Arial, sans-serif;" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><font size="1" class=""><span style="font-family: Arial, sans-serif;" class="">Utrecht University</span><span style="font-family: Arial, sans-serif;" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><font size="1" class=""><span style="font-family: Arial, sans-serif;" class="">Padualaan 8</span><span style="font-family: Arial, sans-serif;" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><font size="1" class=""><span style="font-family: Arial, sans-serif;" class="">3584 CH, Utrecht</span><span style="font-family: Arial, sans-serif;" class=""><u class=""></u><u class=""></u></span></font></p><p class="MsoNormal"><span style="font-family: Arial, sans-serif;" class=""><font size="1" class="">The Netherlands</font><span style="font-size:10pt" class=""><u class=""></u><u class=""></u></span></span></p><p class="MsoNormal"><span style="font-family:Arial,sans-serif" class=""><font size="1" class="">Telephone: +31 30 253 6805</font></span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><u class=""></u> <u class=""></u></span></p><p class="MsoNormal"><a href="https://www.hecklab.com/" target="_blank" class="">https://www.hecklab.com/</a><br class=""></p><p class="MsoNormal"><br class=""></p><p class="MsoNormal"><span style="font-size: 10.5pt; font-family: Arial, sans-serif;" class=""><br class=""></span></p><p class="MsoNormal"><span style="font-size: 10.5pt; font-family: Arial, sans-serif;" class=""><br class=""></span></p></div></div></div></div></div></div></div></div>
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