<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Kenward,<div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>No, that number alone isn't enough information. Does her machine have a Radeon graphics card? Recent drivers for Radeon cards are buggy and crash Chimera. If she has a Radeon card, she needs to go to the AMD website and download a newer (if available) or older version of the driver and install it. If she doesn't have a Radeon card, let me know and we'll work from there.</div><div class=""><br class=""></div><div class=""><div class="">--Eric</div><div class=""><br class=""></div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>Eric Pettersen</div><div class=""><span class="Apple-tab-span" style="white-space:pre"> </span>UCSF Computer Graphics Lab</div></div><div class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Jan 10, 2022, at 11:06 AM, Kenward Vaughan via Chimera-users <<a href="mailto:chimera-users@cgl.ucsf.edu" class="">chimera-users@cgl.ucsf.edu</a>> wrote:</div><br class="Apple-interchange-newline"><div class="">
<meta http-equiv="content-type" content="text/html; charset=UTF-8" class="">
<div class=""><p class=""><font size="4" class="">Hello all,</font></p><p class=""><font size="4" class="">As usual I have my students installing Chimera as
part of their continuing adventure in organic chemistry, but
have one of them reporting an error on attempted startup after
installation. So far I have little information (we haven't
started classes yet--next week--but she has sent the error
message obtained. It is apparently on Windows. I suggested
that she try starting from the command line to do the debug run,
but this is from a distance at this time and I don't know how
savvy she is with such stuff. <br class="">
</font></p><p class=""><font size="4" class="">Is there enough information in just the number
noted by this message for someone to know what might be
happening with her setup? <br class="">
</font></p><p class=""><font size="4" class="">Many thanks, and cheers!</font></p><p class=""><font size="4" class=""><br class="">
</font></p><p class=""><font size="4" class="">Kenward</font><br class="">
</p>
<pre class="moz-signature" cols="72">--
In a completely rational society, the best of us would aspire to be
_teachers_ and the rest of us would have to settle for something less,
because passing civilization along from one generation to the next
ought to be the highest honor and the highest responsibility anyone
could have. - Lee Iacocca
Any fool can know. The point is to understand. - Albert Einstein
</pre>
</div>
<span id="cid:B6E92A23-A6D0-437C-9E2D-9B124A7403AA"><Chimera Launch Error Photo.png></span>_______________________________________________<br class="">Chimera-users mailing list: <a href="mailto:Chimera-users@cgl.ucsf.edu" class="">Chimera-users@cgl.ucsf.edu</a><br class="">Manage subscription: <a href="https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users" class="">https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users</a><br class=""></div></blockquote></div><br class=""></div></body></html>